689 senior client success manager jobs at 468 companies in United States
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3mo
Senior Client Success Manager
Wilmington, Delaware, United States
OnsiteFull Time
4C Digital Health: Provides analytics and oversight for self-funded health plans.
5+ YOE5-7 years in client success or account management; 3 years healthcare payer experience; Bachelor's in Business or Healthcare Administration; strong communication and negotiation skills.
7+ YOEAssociate's degree (or equivalent),7+ years professional IT and client success/program management experience in healthcare, strong stakeholder communication and technical acumen.
ITA Group: Develops engagement and loyalty solutions for employees and customers.
5+ YOE5+ years client success or relevant experience; Bachelor's degree preferred; strong communication, negotiation, project management, analytics, and budgeting skills; ability to travel as needed.
Microsoft PowerPoint, Microsoft Word, Microsoft Excel, CRM
Paradigm: Provides secure printed and digital academic diplomas and credentials.
7+ YOESenior-level client success and account management; 7+ years in related roles; 3+ years managing complex enterprise accounts; strong communication and mentoring skills.
Augeo: Provides enterprise-level engagement and loyalty platform technology.
5+ YOEBachelor's degree,5+ years client/account management,proficiency with Microsoft Suite,financial literacy,strong communication and organizational skills; AI tools proficiency preferred.
DeepIntent: Targeted advertising platform for healthcare and life sciences brands.
5+ YOERequires 5+ years in client success, account management, ad tech, digital media, or programmatic advertising; knowledge of DSPs, SSPs, ad serving, measurement, and brand safety; strong communication and analytical skills.
Maven Clinic: Virtual clinic providing women's and family healthcare services.
7+ YOE7+ years in account management/customer success in digital health or SaaS with ownership of commercial outcomes for large employer clients, strong analytical and communication skills, experience with channel partners, and willingness to travel 25-30%.
TDIndustries: Provides mechanical, electrical, and plumbing construction and facility services.
5+ YOE5+ years in client relationship management or customer success, CRM experience (HubSpot or Salesforce), strong communication, problem-solving, and ability to manage multiple client relationships.
Pelago: Provides virtual substance use management and treatment services.
7+ YOE7+ years in client success or account management at digital health/healthcare/SaaS; enterprise account experience with C-level stakeholders; proven renewal and expansion track record; strong communication, presentation, and consultative skills; comfortable explaining AI-enabled product features.
WeaveGrid: Software platform for electric vehicle grid integration and management.
5+ YOE5+ years in enterprise client success or program implementation; experience with utilities or energy preferred; strong project management, stakeholder management, and communication skills.
Gsuite, Microsoft Office, Slack, HubSpot, JIRA, Sanity, Mode Analytics, Tableau
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success; requires upselling, analytics, communication, problem-solving, client de-escalation, collaboration, and systems aptitude.
Nexus IT: A managed IT, cybersecurity and cloud services provider focused on people, relationships, and results.
5+ YOE5+ years in IT account management or client success; familiarity with M365 administration, cybersecurity practices, IT strategy; strong communication and project management skills; business/delivery credentials preferred.
Bankjoy: Digital banking platform for community banks and credit unions.
5+ YOE5+ years in client success/account management in B2B fintech or enterprise SaaS; experience with executive stakeholder management, renewals, upsell, product adoption, and portfolio management of 20–30+ accounts.
Corelation, Jack Henry Symitar, Fiserv Portico, CU Answers, Salesforce, Gainsight, ChurnZero
Institute of Food Technologists: Offers food science resources, scientific journals, and professional events.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
Origami Risk: Cloud-based risk management and insurance software solutions.
5+ YOEBachelor's or equivalent, typically 5+ years in SaaS client success/account management, insurance experience preferred, strong communication, analytical skills, ability to travel up to 10%.
Grubhub: An online food ordering and delivery marketplace connecting diners with local restaurants.
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success. Requires upselling, trend analysis, communication, problem-solving, cross-functional collaboration, and system-learning skills.
M&D Capital: Provides comprehensive medical billing and revenue cycle management services.
8+ YOE3+ Mgmt8+ years in healthcare account management/RCM, 3+ years managing teams, strong revenue cycle knowledge, executive communication, reporting/operational data proficiency, and ability to manage escalations and client retention.
Alloy: Identity and fraud decisioning platform for financial institutions.
5+ YOE5+ years in Enterprise SaaS account management or client success with enterprise customers; experience with fintech/banking and API-based products; retention and growth ownership; strong analytical and communication skills; located in or willing to relocate to NYC.