1,441 senior support manager jobs at 719 companies in Babylon, NY
1mo
Save
Mark Applied
Hide
Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
3mo
Save
Mark Applied
Hide
Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
8+ YOEEight+ years in electronic discovery consulting and project management with data processing and document review; bachelor’s degree; PMP or CEDS preferred.
2mo
Save
Mark Applied
Hide
Senior Technical Support Manager
London or Lisbon or Cluj-Napoca or New York City or Singapore
HybridFull Time
4+ YOE2+ MgmtSenior people leader with 4+ years in technical/customer support (2+ years managing multi-team or tiered L1/L2 functions); experience with ticketing platforms (Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud), data-driven, AI/automation, KPI tracking and cross-functional influence.
Pylon, Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, Slack, Linear, Jira
3mo
Save
Mark Applied
Hide
Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
8+ YOE8+ years eDiscovery and project management experience, bachelor’s degree, PMP or CEDS preferred, expertise in eDiscovery processes, IT systems architecture, forensics collection, and litigation support.
1mo
Save
Mark Applied
Hide
Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1mo
Save
Mark Applied
Hide
Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
1w
Save
Mark Applied
Hide
Senior Customer Support Controls & Governance Program Manager
San Francisco or New York City or Portland or Canada or United States
$139k-$193k/yr RemoteFull Time
7+ YOERequires 7+ years in program management, operations, risk, compliance, support operations, governance, or related work in regulated environments, plus regulatory remediation, audit readiness, controls, and cross-functional influence.
SaaS
2mo
Save
Mark Applied
Hide
Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
1mo
Save
Mark Applied
Hide
Senior Manager of Customer Support
Boston or New York City
$150k-$210k/yr OnsiteFull Time
7+ YOE7+ Mgmt7+ years building and leading multi-channel consumer support teams, data-driven, P&L experience, experience with AI-assisted support tooling, strong process and cross-functional partnership skills.
1mo
Save
Mark Applied
Hide
Product Support Manager- Corporate Deposits - Vice President
New York, New York, United States
$110k-$190k/yr HybridFull Time
5+ YOE5+ years in client onboarding, product support, middle office or cash management; experience with corporate banking products, Salesforce proficiency, bachelor’s degree in Finance/Economics/Business.
Salesforce
2w
Save
Mark Applied
Hide
Senior Manager, Customer Support & Success
New York City, New York, United States
$150k-$160k/yr HybridFull Time
6+ YOERequires 6+ years in customer success, support leadership, RevOps, client experience, or CX enablement; experience building CX programs, improving retention metrics, analyzing customer data, and using CRM, Jira, and BI tools.
Kustomer, Jira
1d
Save
Mark Applied
Hide
Legal Support - Assistant, Senior Assistant, and Specialist
New York City, New York, United States
$61k-$118k/yr OnsiteFull Time
3+ YOEHigh school diploma required. Assistant roles require Microsoft Office proficiency; senior assistant requires 3+ years and law firm experience; specialist requires 5+ years and document management experience.
Microsoft Office, InTapp, Chrome River, NetDocs, Google Chrome, iManage, LinkedIn, Microsoft Outlook
3mo
Save
Mark Applied
Hide
Senior Administrative Assistant
New York, New York, United States
$85k-$100k/yr OnsiteFull Time
10+ YOEOver ten years in administrative support for senior management; strong calendar and travel coordination; fluent in French and English; MS Office; Concur experience.
Microsoft Outlook, Word, Excel, PowerPoint, Concur
2mo
Save
Mark Applied
Hide
Product Support Manager
New York, New York, United States
HybridFull Time
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
2mo
Save
Mark Applied
Hide
Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
1mo
Save
Mark Applied
Hide
Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
1mo
Save
Mark Applied
Hide
Senior Executive Project Manager
Westport, Connecticut, United States
$220k-$255k/yr HybridFull Time
5+ YOE5+ years in chief of staff/strategy/operations/consulting roles; strong project management, stakeholder management, communication, and judgment; ability to support senior executives and travel ~25%.
2w
Save
Mark Applied
Hide
Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
2mo
Save
Mark Applied
Hide
Desktop Support Manager
New York City, New York, United States
$122k-$125k/yr OnsiteFull Time
5+ YOE5+ years experience and BA/BS or equivalent, prior supervisory experience, ability to lead IT staff, schedule and budget work group, manage desktop/infrastructure support, work nights/off-peak as needed, strong communication skills.
4d
Save
Mark Applied
Hide
Manager, Facilities Analysis & Support
New York City, New York, United States
$102k-$127k/yr OnsiteFull Time
6+ YOE3+ MgmtBachelor’s degree in a related field, six years of professional experience, and three years of managerial, supervisory, or administrative experience. Requires analytical, project management, process improvement, and communication skills.
Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, Microsoft Power BI, Tableau, PSR
Explore Jobs