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734 senior support manager jobs at 398 companies in Dallas, TX

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Senior Manager, Application Support & Data Platforms
Chennai or Pune or Irving
HybridFull Time
Citi
CitiNYSE: C: A global financial services providing banking and credit services.
15+ YOE15+ years of relevant experience, bachelor's degree required and master's preferred, senior application support and people management experience, data engineering, cloud, incident, change, vendor, and ITIL expertise.
AI, Big Data, Hadoop, Cloud, HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka, Snowflake, Databricks, OTEL, Google Cloud Observability (GCO), Grafana, ITIL
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Senior Manager, Application Support & Data Platforms
Chennai or Pune or Irving
HybridFull Time
Citi
CitiNYSE: C: Providing global banking, investment, and wealth management services.
15+ YOE15+ years of relevant experience, bachelor's degree, senior application support and people management experience, stakeholder management, data engineering, cloud, incident, change, disaster recovery, and vendor management expertise.
HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka, Snowflake, Databricks, OTEL, Google Cloud Observability, Grafana
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Senior Manager, Application Support & Data Platforms
Chennai or Pune or Irving
HybridFull Time
Citi
CitiNYSE: C: Global diversified financial services holding.
15+ YOE15+ years of relevant experience, bachelor's degree required and master's preferred, senior application support and people management experience, stakeholder management, project management, and large-scale data application expertise.
HDFS, Hive, Impala, Spark, YARN, Sentry, Oozie, Kafka, Snowflake, Databricks, OpenTelemetry (OTEL), Google Cloud Observability (GCO), Grafana
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Product Support Manager
Dallas or Carrollton
RemoteFull Time
Sandvik: Global engineering group providing industrial tools and mining equipment.
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years in mining, heavy equipment, construction, or industrial product support; 3+ years of leadership; equipment expertise, data analysis, travel, and driver's license.
Caterpillar, Komatsu, Epiroc, Sandvik
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2w
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Samsung Senior Technical Support Manager
Plano, Texas, United States
$110k/yr OnsiteFull Time
2020 Companies
2020 Companies: Provides outsourced sales and marketing services for global brands.
10+ YOEBachelor's degree or 10 years of technical support experience, telecommunications and mobile-device support experience, plus expertise in MDM, email, networking, mobile platforms, troubleshooting, and customer communication.
Mobile Device Management (MDM), Enterprise Mobility Management (EMM), Microsoft Exchange, Microsoft 365, Active Directory, Microsoft Intune, VMware Workspace ONE (AirWatch), SOTI, MobileIron, MaaS360, Samsung Knox, POP, IMAP, SMTP, ActiveSync, Windows, LDAP, DNS, Domain Controller (DC), TCP/IP, WiFi, VPN, LAN, WAN, Microsoft Excel, iOS, Android, BlackBerry
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Senior Manager, Customer Support Operations
United States or Delran or Longmont or Irving
$88k-$146k/yr RemoteFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
12+ YOE4+ MgmtDegree or equivalent experience, 12+ years of professional experience, 4+ years managing teams, and experience leading customer support operations in complex technology environments.
Jira, Jira Service Management, eazyBI, AI, automation tools, predictive analytics, self-service tools, intelligent routing, SaaS, IT Service Management (ITSM), Six Sigma, Lean
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2w
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Senior Manager Customer Support - EzyVet Software
Frisco, Texas, United States
$130k-$141k/yr OnsiteFull Time
IDEXX Laboratories
IDEXX LaboratoriesNASDAQ: IDXX: Develops diagnostic tests, equipment, and software for veterinary medicine.
8+ YOEBachelor’s degree or equivalent experience; 8+ years of progressive leadership in customer support, customer experience, technical support, SaaS, healthcare technology, or software; global or multisite leadership and operational performance expertise.
Salesforce Service Cloud
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3w
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Manager, Technical Support
Bingen or Grand Prairie
$118k-$180k/yr OnsiteFull Time
Airbus
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
8+ YOEBS in engineering or related field,8+ years experience in aerospace/UAS/software,ability to read drawings,perform technical analysis,proficient with Siebel,SAP,Google Suite,Microsoft Office,US work authorization required.
Siebel, SAP, Google Suite, Microsoft Office
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Manager, Engineering Support
United States or Dallas
$137k-$172k/yr RemoteFull Time
Bestow
Bestow: Digital infrastructure platform for life insurance carriers.
5+ YOE3+ MgmtRequires 5+ years in software, 3+ years managing engineers, coding experience with Go, Python, or TypeScript, relational database and API knowledge, incident management, observability, and enterprise support experience.
Kubernetes, Google Cloud Platform, Go, Python, gRPC, REST, PostgreSQL, SQL, BigQuery, Protocol Buffers, Swagger, OpenAPI, APM, incident.io, PagerDuty, TypeScript
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Product Support Manager
Irving, Texas, United States
$148k-$222k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction and mining equipment, engines, and gas turbines.
Bachelor's degree in engineering, marketing, or equivalent preferred; customer service leadership may substitute. Requires customer support, decision-making, relationship management, communication, and problem-solving expertise.
telematics
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2mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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Senior Manager, Client Payments Support (269072)
Dallas, Texas, United States
OnsiteFull Time
Scotiabank
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
7+ YOE7+ years progressive transaction banking/treasury/payments experience with leadership managing managers; deep payments product and operational knowledge; governance, risk and controls expertise; strong analytical and communication skills; Microsoft Office proficiency.
Microsoft Office
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1mo
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Sales Support Manager
Fort Worth, Texas, United States
$80k-$90k/yr FieldFull Time
Performance Food Group
Performance Food GroupNYSE: PFGC: Distributes food and food-related products to retailers and restaurants.
4+ YOEHigh school diploma/GED or equivalent experience, 4–6 years in customer service, sales support, or related work, and team lead or supervisory experience. Bachelor's degree preferred.
Smart Stock, Power BI, Microsoft Excel, CRM, Repsly
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4w
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Manager Operations Support
Irving or Allentown
OnsiteFull Time
NFI Industries
NFI Industries: A transportation and logistics providing distribution and warehouse support services.
5+ YOEBachelor's degree, 5+ years distribution management experience, WMS and Microsoft Office proficiency, project management, strong communication, training and coaching skills, able to travel up to 75% and work extended hours.
WMS, Microsoft Office
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2w
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Manager, Customer Support (Remote)
Alabama or United States or West Jordan or Houston or Centreville or Texas or Carrollton or Ohio
RemoteFull Time
Neumo
Neumo: Provides integrated software and payment solutions for government agencies.
5+ YOE2+ MgmtRequires 5+ years in customer support, including 2+ years leading teams; strong leadership, communication, problem-solving, cross-functional collaboration, and support software experience. Bachelor's degree preferred.
Microsoft Office Suite, Salesforce, Zendesk, Jira
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2mo
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Manager, Business Support Services
Washington or Orlando or Montvale or New York City or Dallas
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years in IT service/release/operations in enterprise environments; bachelor’s in CS/IS/technology; experience planning adoption of AI/ML or analytics; ITIL/Agile/DevOps knowledge; JIRA and Azure DevOps experience.
JIRA, Azure DevOps, Microsoft Office
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2w
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Senior Sales Support Consultant
Peoria or Nashville or Cary or Irving or Dallas
$128k-$193k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Industry knowledge, customer focus, critical thinking, relationship management, business development, value selling, and progressive sales, aftermarket, technical support, or project management experience. Bachelor's degree or equivalent preferred.
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1mo
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Senior IT Support Specialist
Houston or Austin or Dallas or San Antonio
OnsiteFull Time
Robert G. Campbell and Associates
Robert G. Campbell and Associates: Multi-disciplinary civil engineering and land surveying firm.
10+ YOE10+ years supporting enterprise IT: Windows, Microsoft 365, Azure AD/Entra ID, endpoint management; CompTIA A+ and Security+; strong troubleshooting, communication, and ability to travel 10–20%.
Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Endpoint Manager, Autodesk, Cisco
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3w
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Executive Support/Coordinator
Dallas, Texas, United States
OnsiteFull Time
VWH Capital Management
VWH Capital Management: Invests in distressed residential mortgages and securitized credit products.
3+ YOE3+ years supporting senior executives or office management; bachelor\u0002s degree; strong MS Office and CRM skills; exceptional communication, discretion, organization, and ability to lift 50+ lbs.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Client Relationship Management (CRM)
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1mo
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CS Aircraft Support Manager
Fort Worth, Texas, United States
OnsiteFull Time
Gulfstream Aerospace
Gulfstream Aerospace: Designs and manufactures long-range business jet aircraft
6+ YOEBachelor's in aviation maintenance or equivalent, 6+ years aviation experience (including 3 years support), A&P license may offset degree, ability to read blueprints and precision measure, focus on safety and quality.
calipers, depth gauges, micrometers
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