665 senior support manager jobs at 401 companies in Euless, TX
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Senior Manager, Customer Support (Customer Experience & Support Operations)
Dallas, Texas, United States
$162k-$287k/yrHybridFull Time
AuroraNASDAQ: AUR: Developing autonomous driving technology for trucking and passenger mobility.
8+ YOE4+ Mgmt8+ years in customer support with 4+ years leading teams; experience scaling frontline support, CRM (Salesforce), data-driven decision making, AI/self-service deployment, strong communication and stakeholder management; flexible for occasional nights/weekends and travel.
Frontier CommunicationsNASDAQ: FYBR: Provides high-speed fiber internet and voice communication services.
5+ YOE5+ years in incentive compensation or sales operations, expertise with Xactly, strong Excel and PowerPoint skills, analytical and stakeholder collaboration abilities; SQL and Power BI are a plus.
Xactly, Microsoft Excel, Microsoft PowerPoint, SQL, Power BI
AirbusEuronext Paris: AIR: Designs and manufactures commercial and military aircraft and space systems.
8+ YOEBS in engineering or related field,8+ years experience in aerospace/UAS/software,ability to read drawings,perform technical analysis,proficient with Siebel,SAP,Google Suite,Microsoft Office,US work authorization required.
Houston or Dallas or Austin or St. Louis or San Antonio
RemoteFull Time
Norton Rose Fulbright: Global law firm providing legal and business advisory services.
5+ YOE5+ years eDiscovery project management and technology experience; Bachelor's degree or 9 years in lieu; experience with Nuix and Relativity; strong communication; able to work independently; willing to support after hours and weekends.
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
ScotiabankToronto Stock Exchange: BNS: Provides global personal, commercial, and investment banking services.
7+ YOE7+ years progressive transaction banking/treasury/payments experience with leadership managing managers; deep payments product and operational knowledge; governance, risk and controls expertise; strong analytical and communication skills; Microsoft Office proficiency.
WWEX Group: Provides third-party logistics and multi-modal freight shipping services.
5+ YOELead and mentor a technology support team; manage L1/L2 support, onboarding/offboarding, vendor and inventory processes; 5+ years IT experience with 4+ years in support; Microsoft 365, ITSM, Active Directory, Atlassian experience; strong communication and problem-solving.
Microsoft 365, ITSM, Active Directory, Atlassian Confluence, Atlassian Jira, SAFe, NIST 800-53, Sarbanes-Oxley
CelesticaNYSE: CLS: Provides design, manufacturing, and supply chain solutions for electronics.
7+ YOEProvides leadership for site facilities and teams, manages projects ($10K–$1M+), budgets, EH&S/ISO14001 compliance, construction delivery, supplier management, and staff performance; 7+ years experience and bachelor's or equivalent.
Microsoft Word, Lotus Notes, Microsoft Excel, Microsoft PowerPoint
NFI Industries: A transportation and logistics providing distribution and warehouse support services.
5+ YOEBachelor's degree, 5+ years distribution management experience, WMS and Microsoft Office proficiency, project management, strong communication, training and coaching skills, able to travel up to 75% and work extended hours.
Washington or Orlando or Montvale or New York City or Dallas
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years in IT service/release/operations in enterprise environments; bachelor’s in CS/IS/technology; experience planning adoption of AI/ML or analytics; ITIL/Agile/DevOps knowledge; JIRA and Azure DevOps experience.
Mitsubishi Heavy IndustriesTokyo Stock Exchange: 7011: Manufactures heavy machinery, power systems, and aerospace equipment.
10+ YOEB.A./B.S. in engineering,10+ years in service operations/field service/after-sales support, experience with maintenance strategies, spare parts, technical support, strong communication and stakeholder management.
ERP systems, service management systems, Microsoft Office
City of Garland: Provides municipal services and public administration for Garland, Texas.
7+ YOEBachelor's degree and 7 years related IT experience; experience leading support teams, Microsoft 365 administration, ITSM/ITIL knowledge, service desk and incident management, budget and vendor management; valid Class C Texas driver license.
CitiNYSE: C: Global diversified financial services holding.
5+ YOE5+ years production support/SRE experience for high-availability systems; strong Linux debugging, incident management, monitoring/observability, scripting (Python/Java), and SQL skills.
VWH Capital Management: Invests in distressed residential mortgages and securitized credit products.
3+ YOE3+ years supporting senior executives or office management; bachelor\u0002s degree; strong MS Office and CRM skills; exceptional communication, discretion, organization, and ability to lift 50+ lbs.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Client Relationship Management (CRM)
Gulfstream Aerospace: Designs and manufactures long-range business jet aircraft
6+ YOEBachelor's in aviation maintenance or equivalent, 6+ years aviation experience (including 3 years support), A&P license may offset degree, ability to read blueprints and precision measure, focus on safety and quality.
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
7+ YOE7+ years technical support experience, prior manager/team lead experience, hands-on with escalations, fintech/payments experience preferred; SQL and Excel proficiency preferred; bachelor's degree desirable.
SmartPay, Microsoft SQL Server, SQL Command Languages, Microsoft Excel
Technical Support Manager (Broomfield, CO, US, 80020)
Broomfield or Tucson or Garland or Elko or Stockholm
RemoteFull Time
EpirocNasdaq Stockholm: EPI A: Manufactures machinery and tools for mining and construction industries.
5+ YOE5+ years in mining or heavy equipment; leadership of technical teams; bachelor\u0002s in engineering preferred (or equivalent experience); valid driver\u0002s license; willingness to travel domestically and occasionally internationally; mechanical and technical expertise.
Tarrant County College: Offers associate degrees and technical training in Fort Worth.
3+ YOEAssociate's degree or equivalent plus 3 years related experience; senior-level clerical and project support, calendar and event management, budget and grant involvement, strong communication and computer skills.