141 senior support manager jobs at 96 companies in Gresham, OR
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yrHybridFull Time
NAVEX: Provides governance, risk and compliance management software solutions.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years leading teams in a SaaS/technology environment; strong operational management, process optimization, analytics, project management, and escalation handling; familiarity with Salesforce and Gainsight.
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery, 3+ years leading teams in SaaS/technology, strong operational and analytical skills, familiarity with Salesforce and Gainsight, ability to manage escalations and drive process improvements.
Parametrix: Employee-owned engineering, planning, and environmental consulting firm.
10+ YOE3+ MgmtBachelor's or equivalent,10+ years IT support/service desk experience,3+ years leading support teams,experience with Microsoft 365,Entra ID,Intune,endpoint management,service improvements,and AI governance;US work authorization required.
NAVEX: Provides software for governance, risk, and compliance management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery with 3+ years leading teams in a SaaS/technology environment; strong operational, analytical, and process optimization skills; familiarity with Salesforce and Gainsight; ability to manage escalations and strategic initiatives.
Vigor: Provider of shipbuilding, ship repair, and marine fabrication services.
8+ YOE8–12+ years in Integrated Logistics Support, preferably in shipbuilding or defense; Bachelor's degree in Engineering/related field; PMP or equivalent certification preferred; DoD standards knowledge; US citizenship and ability to obtain security clearance.
Portland or United States or North America or South America
$110k-$138k/yrRemoteFull Time
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, escalation frameworks, and using CRM/ERP data; CRM/ERP implementation experience; willingness to travel 25–50% and valid passport; ability to drive without restrictions.
Forest City Trading Group: Wholesale distributor of lumber and building products.
4+ YOE4+ years supporting VP-level executives and 2+ years office management; highly organized with strong communication, calendar/travel/expense management, budget tracking, and proficiency with Microsoft Teams and Office.
Baker Tilly: Provides audit, tax, and consulting services to business clients.
8+ YOERequires a 4-year degree and 8+ years professional experience; strong Python and full-stack development experience (Anvil preferred); familiarity with AWS/Azure/Google Cloud, Git, databases, and DevOps practices.
NTT DATA: Global provider of IT and business consulting services.
10+ YOE10+ years leading IT projects,5+ years PMO consulting,3+ years supporting ITSM or service transformation,ability to travel ~25%,bachelor's degree or equivalent.
5+ YOEBachelor's in engineering or related,5+ years supporting product/process development to production,experience with suppliers and fabrication partners,strong communication and organizational skills,ability to travel.
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
5+ YOEBachelor\u0002s degree with management experience and minimum 5 years in a related industry (or graduate degree with 2 years management); experience leading service teams and customer-facing operations.
Westminster or Lake Oswego or Atlanta or Portsmouth or Knoxville
$91k-$125k/yrHybridFull Time
TrimbleNASDAQ: TRMB: Provides hardware, software, and services for construction and geospatial industries.
5+ YOE5+ years in technical support/customer success for enterprise software, deep Microsoft Azure Cloud proficiency, expert troubleshooting, telemetry/dashboard development, enterprise stakeholder management, HTML/JSON/CSS and SQL familiarity.
Microsoft Azure Cloud, Trimble CMS Vista ERP, HTML, JSON, CSS, SQL Database, CRM ticketing systems
PacifiCorp: Provides electric power generation, transmission, and distribution services.
7+ YOEBachelor's degree or equivalent, 7 years related experience, demonstrated Agile/SAFe product management for enterprise software, advanced communication skills, experience with vendor management and regulatory support.
Chicago or Portland or Houston or New York City or San Francisco or Phoenix
$84k-$127k/yrOnsiteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
Experience in strategic consulting or financial analyst roles, strong executive support and project management skills, excellent communication and relationship-building, ability to manage confidential matters and travel globally as needed.
Neighborhood House: Provides social services, emergency food assistance, and early childhood education.
5+ YOE5+ years IT support experience; proficiency with Windows and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Exchange Online, Entra ID); experience with Microsoft Intune or MDM, endpoint provisioning, networking basics, and user account management.
Microsoft 365, Microsoft Entra ID, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online, Microsoft Intune, Windows
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
6+ YOEBachelor’s in supply chain/operations/engineering or related with 8+ years (or Master’s with 6+ or equivalent); 6+ years project/program management experience; cross-functional coordination and analytical decision support.
New York or Chicago or Beaverton or Seattle or Kansas City or Tampa or Atlanta or Washington or Phoenix
$130k-$145k/yrRemoteFull Time
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
5+ YOE5+ years eDiscovery/litigation support experience, proven team leadership, project management, client relationship skills, BA required; Relativity Certified Administrator and PM/eDiscovery certifications preferred.
United States or Seattle or San Francisco or San Diego or Sacramento or Portland
$84k-$184k/yrRemoteFull Time
Stoel Rives: Provides legal representation and advisory services to business clients.
5+ YOEBachelor's degree or 5-7 years litigation support experience; 2-3 years project management experience; strong eDiscovery knowledge (EDRM, ESI), Concordance, Relativity, TAR, Gen LLM/RAG; excellent communication and analysis skills; PMP preferred.
EDRM, ESI, Concordance, Relativity, Technology Assisted Review, Gen LLM, RAG