3w
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years leading teams in a SaaS/technology environment; strong operational management, process optimization, analytics, project management, and escalation handling; familiarity with Salesforce and Gainsight.
Salesforce, Gainsight
3w
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
5+ YOE3+ Mgmt5+ years in customer support or service delivery, 3+ years leading teams in SaaS/technology, strong operational and analytical skills, familiarity with Salesforce and Gainsight, ability to manage escalations and drive process improvements.
Salesforce, Gainsight
2w
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Customer Support Manager - Americas
Portland or United States or North America or South America
$110k-$138k/yr RemoteFull Time
8+ YOE5+ Mgmt8+ years in customer service/technical support with 5+ years leading teams; experience scaling support operations, escalation frameworks, and using CRM/ERP data; CRM/ERP implementation experience; willingness to travel 25–50% and valid passport; ability to drive without restrictions.
IFS, Microsoft Dynamics 365
2w
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Customer Support Specialist
Mira Loma or Sacramento or Boise or Tualatin or Helena or Salt Lake City
$26-$28/hr HybridFull Time
1+ YOEHigh school diploma, 1+ years order management or customer service experience, billing/invoicing/quoting experience, strong Microsoft Office skills, excellent communication and organization.
Microsoft Office Suite, Salesforce CRM, AS400, SAP S/4HANA, SCPQ
6d
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Customer Technical Support Specialist
Vancouver, Washington, United States
$19/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years customer service/technical support experience preferred; ability to troubleshoot hardware/software/connected devices; order management knowledge; strong communication and critical thinking.
3w
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Senior Manager, Customer Support
Lake Oswego, Oregon, United States
$125k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years in customer support or service delivery with 3+ years leading teams in a SaaS/technology environment; strong operational, analytical, and process optimization skills; familiarity with Salesforce and Gainsight; ability to manage escalations and strategic initiatives.
Salesforce, Gainsight
1w
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Customer Support Specialist
Hillsboro, Oregon, United States
$22-$25/hr OnsiteFull Time
2+ YOE2+ years customer service/inside sales experience, proficiency with ERP (Eclipse preferred), Microsoft Outlook and Excel, strong communication, time management, and conflict resolution skills.
Eclipse, Revalgo, Microsoft Outlook, Microsoft Excel
1mo
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Customer Support Strategic Program Manager
San Francisco or New York City or Portland or United States or Canada
$110k-$152k/yr HybridFull Time
4+ YOE4–6 years in program management, operations, or customer experience; experience leading cross-functional programs, strong communication and execution skills, comfort with ambiguity, and familiarity with data and change management.
Zendesk, Asana, Notion, Google Sheets, Looker, SQL
4d
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Customer Development Manager
United States or Seattle or Portland or San Diego or Sacramento
$124k-$186k/yr RemoteFull Time
4-year degree or equivalent,5+ years CPG sales or sales-support experience,strong analytical and negotiation skills,experience with customer data/systems,Circana knowledge preferred,ability to travel 20%.
Power BI, Salesforce, Circana, Periscope, Albertsons Partner Portal - APP
1mo
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Customer Solutions Specialist
Portland or United States
$70k-$80k/yr RemoteFull Time
3+ YOE3+ years in SaaS onboarding, implementation, customer support, or related roles; strong communication, organization, and project management; ability to deliver training, explain technical concepts, and manage multiple customers; familiarity with SaaS platforms and support ticketing systems; compliance/privacy experience a plus.
RadarFirst platform
2w
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Customer Service Team Leader (Front End Support Manager)
Hillsboro, Oregon, United States
$25-$43/hr OnsiteFull Time
2+ YOE1+ Mgmt2+ years retail experience including 12+ months team leadership; advanced product, merchandising, inventory and financial skills; strong interpersonal, supervisory and regulatory knowledge.
Microsoft Office, Email, operations-related applications
3w
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Technical Support Supervisor
Salem, Oregon, United States
OnsiteFull Time
2+ YOE2+ MgmtMinimum 2 years leading technical support with experience in support processes, CRM/ticketing/knowledge bases, SAS background, ability to analyze complex issues and run case-management reports.
CRM systems, ticketing platforms, knowledge bases, SAS, ERP systems, data analysis tools, Honeywell Forge, case management
1mo
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Customer Success Specialist
Hood River, Oregon, United States
$120k-$140k/yr HybridFull Time
3+ YOEManage and grow strategic customer relationships, provide technical support and integration assistance, coordinate customer success plans, capture follow-on sales opportunities; requires 3+ years customer-facing experience or 4-year degree/military experience and experience with intelligence systems on aircraft.
2mo
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Head of Customer Experience
San Francisco or Seattle or Portland or New York
$150k-$170k/yr RemoteFull Time
7+ YOE7+ Mgmt7+ years managing a customer support team in startup/technical environments; leadership, hiring, training, performance management; cross-functional collaboration; analytics and AI interest; distributed team management.
CRM, Analytics, AI tools
1mo
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Sales Support
Vancouver, Washington, United States
$19-$29/hr OnsiteFull Time
3+ YOEProvide sales support to outside sales, manage quotes and orders, and ensure excellent customer service; 3+ years in customer service/order entry; blueprint reading; MS Office; POS.
Microsoft Office, Point of Sale Systems
3d
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Supervisor Field Support Sr.
Hillsboro, Oregon, United States
$81k-$138k/yr OnsiteFull Time
5+ YOEBachelor\u0002s degree with management experience and minimum 5 years in a related industry (or graduate degree with 2 years management); experience leading service teams and customer-facing operations.
1mo
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Call Center Remote Customer Service Representative
Hillsboro or Portland
$17-$19/hr RemoteFull Time, Seasonal
Provide inbound/outbound customer support and technical assistance, manage accounts, perform data entry and chat support, complete paid training, pass background/drug screen, and maintain a secure home workspace with required internet and equipment.
CRM
2mo
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Product Support Specialist - Marine
Salem, Oregon, United States
OnsiteFull Time
High School diploma or GED; customer service experience; strong communication; technical aptitude; reliable attendance; time management; teamwork.
Computer skills, Multiple screens
1mo
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Chief of Staff to the Managing Director – Intel Customer Support
Hillsboro or Phoenix or Chandler or Portland
$160k-$220k/yr OnsiteFull Time
8+ YOEBachelor's degree required (MBA preferred); 8+ years in strategy, operations, program management, consulting, or customer-facing leadership supporting large strategic customers; strong executive communication, analytical, and problem-solving skills.
1mo
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Enterprise Support Engineer
Westminster or Lake Oswego or Atlanta or Portsmouth or Knoxville
$91k-$125k/yr HybridFull Time
5+ YOE5+ years in technical support/customer success for enterprise software, deep Microsoft Azure Cloud proficiency, expert troubleshooting, telemetry/dashboard development, enterprise stakeholder management, HTML/JSON/CSS and SQL familiarity.
Microsoft Azure Cloud, Trimble CMS Vista ERP, HTML, JSON, CSS, SQL Database, CRM ticketing systems
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