570 senior support manager jobs at 330 companies in Joppatowne, MD
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Senior Manager IT Support
Silver Spring, Maryland, United States
$144k-$186k/yr OnsiteFull Time
8+ YOE2+ Mgmt2+ years supervisory experience; bachelor’s degree (or equivalent experience) and minimum 8 years IT support/operations experience. Experience in service delivery, incident management, disaster recovery, change control, vendor management, and KPI oversight.
1mo
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
1mo
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Senior Manager, Site & OT Support
Towson or Valley City or Charlotte
$111k-$178k/yr HybridFull Time
8+ YOE3+ MgmtUndergraduate degree with 10+ years (or graduate with 8–10 years). 3–6 years leadership, MSP/vendor management, SLA oversight, incident/change/disaster recovery coordination, strategic tooling and process improvement, strong communication and analytical skills.
1w
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Senior Project Management Support
Bethesda, Maryland, United States
$170k-$190k/yr OnsiteFull Time
8+ YOERequires TS/SCI clearance with CI polygraph, a bachelor's degree with 8 years or master's degree with 6 years of relevant experience, program management knowledge, analytical skills, and recent intelligence community experience.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2w
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Senior Project Management Support
Bethesda, Maryland, United States
$170k-$190k/yr OnsiteFull Time
8+ YOEActive TS/SCI clearance with CI polygraph, bachelor's plus 8–12 years or master's plus 6–10 years relevant experience, strong analytical, communication, writing, portfolio, program, and project management skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3mo
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Senior Manager, Product Sales Support, Bulk Automation Technology
Pittsburgh or Vancouver or York
HybridFull Time
4+ YOE4–6 years in technical sales or engineering; knowledge of bulk material handling; electrical/automation expertise; cross‑functional collaboration.
Microsoft Office, Automation software
5d
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor’s degree in information services, computer science, business, or related field; 10 years of progressive IS management or customer support experience; supervisory, project, vendor, and technical support expertise.
Information Technology (IT), ticket management systems
5d
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IS Services & Support Manager
Baltimore, Maryland, United States
$105k-$132k/yr OnsiteFull Time
10+ YOEBachelor's degree or equivalent experience, 10+ years in information services management or customer support, supervisory experience, project and change management, vendor management, troubleshooting, and continuous improvement skills.
3w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizen with active TS/SCI and full-scope polygraph; 6+ years supporting enterprise infrastructure or service delivery; expertise in mission-critical support, escalation management, and customer-facing delivery; ITIL or Mission Critical certification preferred.
HPE
2w
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Desktop Support Technician, Senior
Rockville, Maryland, United States
$58k-$66k/yr OnsiteFull Time
5+ YOEFive years of end-user IT support experience with Windows, macOS, hardware, VPN, endpoint management, Active Directory, security compliance, vulnerability remediation, documentation, and remote support.
Microsoft Windows, Apple macOS, Apple iOS, VPN, ServiceNow, Remedy, Cherwell, Active Directory, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, NIH Box, Cisco WebEx, Microsoft Office 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Skype, Zoom, Bomgar, Microsoft Remote Desktop Services, Jamf Pro
3w
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Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEU.S. citizenship and active TS/SCI with poly required. Bachelor’s preferred (or associate +6+ years). Experience in customer-facing service delivery, technical account management, mission-critical support, ITIL and project management required; familiarity with HPE products preferred.
2d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
2w
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOE10+ MgmtBachelor's degree plus 10+ years of technical/operational/leadership experience or equivalent; experience in customer success, stakeholder engagement, and project/program/portfolio management; PMP and ITIL preferred.
IT Service Management (ITSM), ITIL
3w
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Federal Account Support Manager, (Clearance Required; TS SCI with Poly) Onsite
Annapolis Junction, Maryland, United States
$93k-$214k/yr OnsiteFull Time
6+ YOEUS citizen with active TS/SCI and full-scope polygraph required; 6+ years related experience preferred; experience in service delivery/TAM/CE roles, mission-critical/ITIL certifications, HPE product/support knowledge, project management and executive communication skills.
2mo
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Program Support Services Team Manager
Baltimore, Maryland, United States
$155k-$180k/yr HybridFull Time
10+ YOEBachelor's degree plus 10+ years technical or leadership experience (or equivalent). Experience in customer success/stakeholder engagement, program/project/portfolio management, DevOps tools (GitLab, GitHub, CI/CD), and ITSM/ITIL practices. ITAR clearance and U.S. citizenship or permanent residency required.
GitLab, GitHub, CI/CD, ITSM, ITIL
2mo
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Senior Proposal Manager
White Oak, Maryland, United States
HybridFull Time
10+ YOE6+ Mgmt10+ years relevant experience with 6+ years managing federal programs; PMP preferred; expertise in NARA/ERM, FOIA/Privacy Act, litigation support/eDiscovery, accessibility/Section 508, metadata/data quality, portfolio management, and client-facing consulting.
Relativity, Everlaw, Reveal, Logikcull, Nuix, Concordance, Clearwell, Microsoft Purview eDiscovery, FOIAXpress, GovQA, Granicus, NextRequest, ArkCase, Axon/Evidence.com, Adobe, Microsoft SharePoint, Microsoft 365, Microsoft Power Platform
2mo
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Senior Support Technician
Timonium or Frederick
HybridFull Time
Experience managing incidents and supporting desktops, servers, networking, backup/disaster recovery, Office 365, RMM/PSA tools; strong customer service and communication skills; professional IT certifications preferred.
Office 365, ConnectWise Manage, ConnectWise Automate, RMM, PSA, Azure Virtual Desktops, VPN, Remote Desktop Services, Datto, Fortinet
1w
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NIH Program Manager/Senior Advisor (6023)
Bethesda, Maryland, United States
$70k-$150k/yr OnsiteFull Time
Master’s degree or 15 years of relevant federal acquisition experience, NIH or HHS acquisition support experience, contract vehicle and enterprise acquisition expertise, and senior executive advisory experience.
1w
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Senior Acquisition Program Manager
Columbia, Maryland, United States
$148k-$267k/yr FieldFull Time
10+ YOERequires 10 years with a master's degree or 12 years with a bachelor's degree in program management, federal financial management, acquisition support, and AI or advanced software programs.
Artificial Intelligence (AI), machine learning, dashboards
2w
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Delaware Business Support Manager II
Wilmington, Delaware, United States
OnsiteFull Time
5+ YOERequires 5 years of experience, high school diploma/GED, thorough knowledge of business functions, bank policies, financial practices, compliance, reporting, process improvement, and operational support.
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