736 senior support manager jobs at 448 companies in Pasadena, CA
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Senior Manager, Decision Support - RGM
Irvine, California, United States
$139k-$174k/yrHybridFull Time
Pernod RicardEuronext Paris: RI: Produces and distributes international premium wine and spirits brands.
7+ YOE7–9 years in Revenue Growth Management or related analytical roles; bachelor's in Finance/Business/Economics; MBA preferred; experience with Nielsen/IRI; pricing tools (Vistaar PSM); ERP (JDE); advanced Excel; Power BI; strong storytelling and cross-functional influence.
Nielsen, IRI, NABCA, Numerator, Vistaar PSM, JDE, Excel, Power BI
Latham & Watkins: Global law firm providing legal counsel to businesses.
8+ YOE6+ MgmtBachelor's degree required, 8+ years relevant experience with 6+ years managing teams; strong leadership, people management, billing support experience, MS Office proficiency, confidentiality and judgment.
JLR: Manufacturer of luxury vehicles and sport utility vehicles.
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yrHybridFull Time
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOEActive DoD Secret clearance; Bachelor's degree; 5 years in DoD weapon systems acquisitions/program management and/or contracts management; experience leading ACAT I programs; knowledge of DoD policies and DoDI 5000.85/87; proficient in Microsoft Office.
Microsoft Office, Jira, Confluence, Cloud architectures, Relational databases, Non-relational databases
JM Eagle: Manufacturer of plastic and PVC pipes for global infrastructure.
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, ITSM, and multi-site support experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, ITIL, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, SharePoint, OneDrive, Teams, Confluence, Microsoft Windows, Azure AD
JM Eagle: Manufactures plastic pipe products for water and energy infrastructure.
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, PowerShell, Power Automate, ITSM, remote support, and multi-site experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, SharePoint, OneDrive, Teams, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, Confluence, Microsoft Windows
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yrOnsiteFull Time
MiniMed GroupNasdaq: MMED: A that develops insulin delivery systems and connected care to improve life for people with diabetes.
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Latham & Watkins: Global law firm providing legal services for complex corporate matters.
8+ YOE6+ MgmtMinimum 8 years relevant experience with 6 years supervisory experience, bachelor\u0002s degree or equivalent, strong leadership, financial acumen, MS Office proficiency, excellent communication and decision-making skills.
TAIT: Designs and manufactures staging, automation, and show control systems.
5+ YOEHigh school diploma or GED required; associate or bachelor's degree preferred. Requires 5+ years in customer support or management, complex project planning, MS Office, ERP, ticketing platforms, and strong communication.
Microsoft Office Suite, Enterprise Resource Planning (ERP), Epicor, Salesforce
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Sr Principal Product Manager, Unified Support & AI Experience
Mississauga or Irvine
$150k-$180k/yrHybridFull Time
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
8+ YOELead strategy for Unified Support and AI Experience; 8+ years in enterprise SaaS/cloud; AI transformation experience; familiarity with Zendesk, ServiceNow, Salesforce; Bachelor’s degree.
Red Bull: Produces energy drinks and manages global sports and media.
5+ YOE5+ years CPG experience preferred, strong project management, stakeholder influence, presentation and training skills, proficiency in Microsoft Excel and PowerPoint and Circana.
Altura Credit Union: Member-owned cooperative providing personal banking and lending services.
5+ YOE3+ MgmtHigh school diploma required; associate or bachelor's degree preferred. Requires 5 years in a financial institution, including 3 years of supervisory experience, with leadership, coaching, training, communication, and organizational skills.
Red Bull: Manufacturer and distributor of functional energy drinks.
5+ YOE5+ years CPG experience preferred, strong project management, stakeholder influence, presentation and communication skills, proficiency in Microsoft Excel/PowerPoint and Circana, experience with in-store execution preferred.
SnapNYSE: SNAP: Develops social media applications and augmented reality technology.
6+ YOEBachelor's degree or equivalent experience and 6+ years in program management, support or marketing content, or related work; hands-on Zendesk or content platform experience required.
6+ YOEBachelor's degree or equivalent experience and 6+ years in program/project management, support or marketing content, or related work; hands-on Zendesk or content platform experience required.
ExperianLondon Stock Exchange: EXPN: Provides data and analytical tools to manage credit risk.
5+ YOE2+ Mgmt5+ years IT support experience,2+ years leading technical support teams,knowledge of ITIL/ITSM,ServiceNow,Salesforce,analytics and automation,experience with KPIs/SLAs/CSAT.
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEOne year analytical experience; customer service and computer/software proficiency; capable of preparing maintenance work packages, gathering meter/design data, coordinating schedules; ability to travel up to 20% and reside in California; testing required.
SAP, Microsoft SharePoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AutoCAD, Auto Desk Utility Design (AUD), Design Manager (DM)