212 service center manager jobs at 90 companies in Wayne, MI
2mo
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Service Center Lead (Inventory)
Saline or Houston or Memphis
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years inventory or logistics experience, proven inventory control and service center leadership, WMS/HCAP experience, forklift certification advantageous, able to lift 50 lbs and supervise a small team.
HCAP, WMS, Microsoft Excel, Microsoft Outlook
1mo
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Auto Care Center Service Manager
Shelby Township, Michigan, United States
$20-$33/hr OnsiteFull Time
Valid driver’s license, ability to perform oil and tire services, operate powered equipment, provide excellent customer service, and supervise auto center operations.
2w
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Appointment Center Manager
Farmington Hills, Michigan, United States
$60k-$65k/yr OnsiteFull Time
5+ YOE2+ Mgmt2+ years supervisory experience and 5+ years healthcare scheduling or call center experience. Associate degree preferred. Strong leadership, analytics, HIPAA compliance, and multi-priority management skills.
2w
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Assistant Center Manager Sterling Heights
Sterling Heights, Michigan, United States
OnsiteFull Time
1+ YOE1+ MgmtAssociate degree (or equivalent experience) and minimum 1 year supervisory experience; ability to co-manage staff, work in interdisciplinary teams, and oversee center operations.
1mo
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Service Center Support PT
Pontiac, Michigan, United States
$20/hr OnsitePart Time
High school diploma or GED, office/customer-service experience preferred, data entry/typing and ten-key skills, PC and basic office equipment experience, strong communication, math and time-management skills.
PC, fax machine, copier, scanner
2mo
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CENTER MANAGER
Detroit, Michigan, United States
$75k/yr OnsiteFull Time
3+ YOEMaster’s or advanced degree preferred in early childhood education; Bachelor’s in a child-related field with required coursework and hours; minimum 3 years classroom/supervisory experience; proficient with MS Office.
Microsoft Office
1mo
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ARRC Service Center Supervisor
Livonia, Michigan, United States
$65k-$81k/yr OnsiteFull Time
1+ MgmtSupervisory experience (1-3 years) in warehousing or operations; experience with inbound/outbound, inventory tracking, equipment operation (balers, fork truck); able to lift 50 lbs.; strong interpersonal, communication, and basic business math skills; skilled with Excel and Word.
Microsoft Excel, Microsoft Word
3mo
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Data Center Senior Facilities Service Manager - Mechanical (M3)
Saline, Michigan, United States
$120k-$252k/yr OnsiteFull Time
10+ YOE5+ MgmtLead and manage mechanical facilities technicians; oversee maintenance, uptime, and safety; build in-house maintenance program; manage vendors; ensure 24/7 operations.
CMMS, BMS, Energy Management Software
1mo
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Member Center Manager
Troy, Michigan, United States
$73k/yr OnsiteFull Time
2+ YOE2–5 years leadership experience in sales or financial services, proven track record hitting sales goals, strong coaching and communication skills, knowledge of financial products; bachelor’s preferred.
2w
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Call Center Customer Service Representative
Detroit, Michigan, United States
$48k-$65k/yr OnsiteFull Time
1+ YOEBachelor's in business or related field, 1+ years call center/customer service experience, strong communication, computer skills, time management, and ability to handle stressful situations.
1mo
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Contact Center Manager (Remote or Hybrid in Holland, OH)
Holland, Ohio, United States
HybridFull Time
5+ YOE3+ Mgmt5+ years contact center experience, 3+ years people leadership, bachelor’s degree preferred, strong analytical and communication skills, workforce management knowledge, proficient in Microsoft Office.
Microsoft Office
1mo
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Customer Service Manager (eCommerce)
Chesterfield, Michigan, United States
$65k-$70k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years customer service/call center experience, 1+ year supervisory experience, familiarity with e-commerce marketplaces, proficiency with Google Workspace, strong communication, coaching, analytical and KPI management skills.
Google Workspace, Gmail, Google Docs, Google Sheets, Google Forms
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Banking Center Manager - Oregon
Oregon, Ohio, United States
OnsiteFull Time
2+ YOEHigh school diploma required (bachelor's preferred). Supervisory experience required. 2+ years banking/cash handling/sales/customer service experience. Consumer and small business lending skills preferred. NMLS registration required within 30 days.
Microsoft 365
3w
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Center Director - Educare Academy
Toledo, Ohio, United States
$44k-$54k/yr OnsiteFull Time
1+ YOE1+ MgmtCPL 3, 1 year running a center (2 years if prior AD), AA or BA in ECE, high school diploma/GED, must meet state/federal and ELA health and safety requirements.
4d
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Google GECX Contact Center as a Service Specialist
United States or Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek
$59k-$196k/yr HybridFull Time
3+ YOERequires 3+ years in Conversational AI, CCaaS, or cloud contact centers; 3+ years with Agile and Waterfall SDLC; bachelor's degree or equivalent experience; GECX implementation experience preferred.
Google Cloud Platform, Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Google CX Agent Studio, AWS, Google, Genesys, Avaya, NICE, Agile, Waterfall
4d
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Call Center Rep Senior
Ann Arbor, Michigan, United States
$47k-$69k/yr HybridFull Time
5+ YOEHigh school diploma or GED, 5+ years' experience including customer service, high-volume contact center experience, advanced clerical and computer skills, MS Word and Excel, communication, organization, and problem-solving skills.
Microsoft Word, Microsoft Excel, EPIC, electronic health record system
1w
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Call Center Supervisor
Livonia, Michigan, United States
$23/hr OnsiteFull Time
1+ YOESupervise CSRs and Leads, monitor and evaluate performance, provide coaching and feedback, handle escalations, analyze staffing and call center trends; associate degree equivalent preferred and 1 year supervisory experience preferred.
3w
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General Manager – Healthcare Customer Service Operations
Troy, Michigan, United States
$180k-$200k/yr RemoteFull Time
20+ YOE20+ years healthcare contact-center leadership experience, managing 500+ agents; bachelor\u0002s degree or equivalent; strong SLA/KPI, stakeholder, and operational management; Microsoft Office proficiency.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1w
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Weekend Customer Service Representative
Ferndale, Michigan, United States
$21-$24/hr OnsitePart Time
2+ YOERequires 2+ years of customer service experience, strong computer skills, communication, listening, organization, time management, and problem-solving abilities; call center experience preferred.
ServiceTitan, Microsoft Office, email, CRM
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