266 service delivery manager jobs at 121 companies in Benbrook, TX
1mo
Save
Mark Applied
Hide
1mo
Senior Service Delivery Manager
Richardson, Texas, United States
$137k-$176k/yrRemoteFull Time
FujitsuTokyo Stock Exchange: 6702: Global provider of IT services and computing hardware products.
12+ YOE5+ MgmtBachelor's degree,12+ years IT managed services experience,5+ years service delivery leadership,ITIL expertise,cloud (Azure,AWS,M365) knowledge,service financial ownership,and proven global team leadership.
HoyaTokyo Stock Exchange: 7741: Manufactures optical lenses, medical devices, and semiconductor production materials.
7+ YOEBachelor's degree or equivalent experience, 7+ years in IT service management or delivery, ITIL expertise, ITSM tools experience, escalation management, analytical skills, and strong cross-cultural communication.
Allied Universal: Global provider of security guard and facility management services.
5+ YOE5+ years managing customer accounts with expertise in retail/cash management, strong communication, analytics, Microsoft Office proficiency, and ability to develop customer relationships and mitigate risk.
Newrez: Provides residential mortgage lending and loan servicing solutions.
7+ YOE3+ MgmtBachelor’s degree or related experience; 7+ years in IT operations, infrastructure, or service delivery; 3+ years in technology delivery or program management; ITIL, Agile, DevOps, and complex initiative experience.
ITIL, Agile, DevOps, Microsoft Office, Microsoft Authenticator
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Bachelor's degree and extensive commercial experience in account management, sales or consulting with proven revenue, pipeline, and large-deal success; ability to engage C-level stakeholders and align Data/AI/Cloud/GenAI solutions.
Photon: Provides IT service delivery and program management for client engagements.
8+ YOEBachelor's in a related field, 8+ years IT services delivery or program/project management, experience managing multi-team client engagements, strong SDLC and Agile/Waterfall knowledge, SLA/KPI and budget governance.
Coppell or El Dorado Hills or Kansas City or New York
$100k-$130k/yrHybridFull Time
BroadridgeNYSE: BR: Provides technology and infrastructure for global financial services.
3+ YOE3+ years project management experience preferred; ability to lead client-facing implementations, manage schedules/budgets, identify risks, and communicate with stakeholders.
GenpactNYSE: G: Provides business process management and digital transformation services.
Manage service delivery for retirement operations, lead teams, ensure SLA compliance, collaborate on risk/quality/technology, and support audits; requires relevant insurance/retirement domain skills and proficiency in English and Spanish.
HuntingtonNASDAQ: HBAN: Provides regional commercial, consumer, and mortgage banking services.
10+ YOEBachelor's degree and 10+ years of related experience required. Manages IT strategy, planning, funding, technology products, services, projects, staff, and business domains.
NCR VoyixNYSE: VYX: Provides checkout software and kiosks for retailers and restaurants.
5+ YOERequires 5+ years in service delivery, customer success, or operations leadership; restaurant technology expertise; executive stakeholder management; cross-functional influence; analytical, communication, and escalation-management skills.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft Outlook
NTT DATA: Global provider of IT and business consulting services.
10+ YOERequires 10+ years in IT delivery, IT operations leadership, stakeholder management, service delivery, risk and compliance oversight, vendor management, and 24x7 operational support.
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
AmadeusBolsa de Madrid: AMS: Provides technology solutions for the global travel and tourism industry.
5+ YOEBachelor's or equivalent experience, 5+ years in IT service management or customer success, ITIL knowledge, SLA and incident management, cloud migration experience, strong communication and presentation skills.
ServiceNow, Microsoft Excel, Power BI, Microsoft 365
Principal, Global Operations Products & Service Delivery
Toronto or Dallas
$139k-$209k/yrHybridFull Time
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
10+ YOEBachelor's degree and 10+ years in business analysis, operational excellence, service delivery, process improvement, or transformation; requires cross-functional leadership, process optimization, KPI analysis, and stakeholder management.
Principal, Global Operations Products & Service Delivery
Toronto or Dallas
$139k-$209k/yrHybridFull Time
EquinixNASDAQ: EQIX: Global provider of data center and digital infrastructure services.
10+ YOEBachelor's degree and typically 10+ years in business analysis, operational excellence, service delivery, process improvement, or transformation; requires cross-functional leadership, KPI analysis, stakeholder management, and process optimization.