6,233 service delivery manager jobs at 2,193 companies in United States
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Service Delivery Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
BeyondReach: CCR Technologies is a family-owned managed technology services serving businesses with connectivity, managed IT, and infrastructure.
5+ YOEBachelors preferred,5-7 years experience preferred in telecom or service delivery,experience leading teams,project delivery,vendor coordination,knowledge of service provisioning and SLA management.
ExtensisHR: Private Professional Employer Organization providing HR outsourcing, payroll, benefits, compliance, and recruiting services to small and midsized U.S. businesses.
3+ YOEBachelor's degree, 3–5 years in service delivery, project management, or IT support, service management and SLA/KPI expertise, communication, customer service, Microsoft applications, and Power BI knowledge.
Microsoft Excel, Microsoft Power BI, Autotask, LogicMonitor
Zones: Global provider of end-to-end IT solutions and services.
10+ YOEBachelor's degree and 10+ years in service delivery/project management, PMP preferred, ITIL v3/v4 preferred, strong executive communication, PMBOK knowledge, and experience managing large managed services engagements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
Publicis Sapient: Enterprise technology helping global organizations modernize systems, deploy AI agents, and improve operations.
12+ YOERequires 12+ years in application support, production operations, technology delivery, or managed services; global support-team leadership; service management expertise; and strong stakeholder and executive communication skills.
Research Triangle Park, North Carolina, United States
$170k-$220k/yrOnsiteFull Time
NetAppNASDAQ: NTAP: Global cloud-led, data-centric software.
12+ YOE12+ years relevant experience managing managed services delivery, strong technical knowledge in storage/cloud, program/project management (PMP preferred), deep ITIL knowledge, and ability to lead customer relationships and service improvements.
Chain IQ Group AG: Global procurement service provider helping organizations manage strategic, tactical, and operational indirect purchasing.
10+ YOEBachelor's in Business/Supply Chain, 10 years service delivery/account management or procurement experience, experience with global/cross-regional environments, stakeholder management, fluent English and Spanish.
5+ YOERequires 5+ years in service delivery, vendor governance, partner performance, or related technology operations; experience with SLAs, KPIs, escalations, reporting, cross-functional programs, and SaaS or professional services delivery.
Milestone Technologies: Private IT services and digital transformation firm delivering managed services, consulting, cloud, and applications for enterprise clients.
10+ YOE10+ years managing delivery of digital workplace/end-user services for enterprise clients, ITIL knowledge, SLA/XLA management, P&L/account financial experience, people leadership, ServiceNow/Jira/Zendesk familiarity.
Nexthink, Lakeside, ServiceNow, Jira, Zendesk, Google Workspace, Microsoft 365
ArcLight Consulting: Private Oracle Cloud implementation and managed-services consultancy serving enterprise organizations as an Addison Group.
4+ YOEBachelor's or equivalent, 4+ years service delivery/account management experience, Oracle HCM/ERP experience preferred, strategic client relationship and portfolio management, strong communication and commercial skills, legally authorized to work in US/Canada.
Peraton: Provider of mission-critical national security technologies and services.
10+ YOE8+ MgmtRequires 16 years professional experience, 10+ years IT experience, 8+ years managing complex enterprise environments, team leadership, IT service delivery, ITIL processes, U.S. citizenship, and active Top Secret clearance.
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
10+ YOE5+ MgmtBachelor's/Master's preferred,10+ years professional experience with 5+ years managing teams; experience in operations delivery, client relationship management, AI-driven efficiencies, data analysis, and change management.
Gmail, Calendar, Drive, Docs, Spreadsheets, Microsoft Excel, Excel macros, VLOOKUP, Pivot Tables
Zantech: Women-owned federal IT contractor providing cybersecurity, cloud, software, AI, and digital-modernization services to U.S. government agencies.
15+ YOE10+ MgmtSenior IT service delivery leader with 15+ years portfolio/project management, 10+ years leading teams; BA/BS in IT/CS/IS, PMI PMP required, active Top Secret clearance and US citizenship required, proficiency with Microsoft Office.
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
10+ YOE5+ Mgmt10+ years experience with 5+ years managing large teams; bachelor’s or master’s preferred; experience in operations delivery, client relationship management, AI-driven efficiencies, data analysis, and advanced Google Workspace/Microsoft Excel skills.
Gmail, Google Calendar, Google Drive, Google Docs, Google Spreadsheets, Microsoft Excel, Excel macros, VLOOKUPs, Pivot Tables
HCLTechNSE: HCLTECH: Supercharging progress through technology, engineering, and digital transformation.
Experience managing service delivery, budgets, financial reporting, risks, SLAs, customer coordination, process improvement, and support team performance.
Peraton: Provider of mission-critical national security technologies and services.
10+ YOE16+ MgmtRequires 16 years of professional experience, 10+ years of IT experience, enterprise service delivery leadership, ITIL certification within 90 days, U.S. citizenship, and active Top Secret clearance.
Hybrid Computing Environment (HCE), Data Center 1, ITIL, Service Level Agreements (SLAs), Key Performance Indicators (KPIs)
FujitsuTokyo Stock Exchange: 6702: Global information and communications technology services and solutions provider.
12+ YOE5+ MgmtBachelor's degree,12+ years IT managed services experience,5+ years service delivery leadership,ITIL expertise,cloud (Azure,AWS,M365) knowledge,service financial ownership,and proven global team leadership.
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
4+ YOEBachelor's degree required; 4–7 years managing regulated B2B service delivery and deployment, plus risk management, escalation handling, cross-functional coordination, and customer communication experience.