6,233 service delivery manager jobs at 2,193 companies in United States

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Service Delivery Manager
Cedar Rapids, Iowa, United States
OnsiteFull Time
BeyondReach
BeyondReach: CCR Technologies is a family-owned managed technology services serving businesses with connectivity, managed IT, and infrastructure.
5+ YOEBachelors preferred,5-7 years experience preferred in telecom or service delivery,experience leading teams,project delivery,vendor coordination,knowledge of service provisioning and SLA management.
Site Tracker
2w
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Service Delivery Manager
Sparta or Charlotte
$80k-$100k/yr RemoteFull Time
ExtensisHR
ExtensisHR: Private Professional Employer Organization providing HR outsourcing, payroll, benefits, compliance, and recruiting services to small and midsized U.S. businesses.
3+ YOEBachelor's degree, 3–5 years in service delivery, project management, or IT support, service management and SLA/KPI expertise, communication, customer service, Microsoft applications, and Power BI knowledge.
Microsoft Excel, Microsoft Power BI, Autotask, LogicMonitor
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Service Delivery Manager
Albany, New York, United States
$120k-$140k/yr OnsiteFull Time
Zones
Zones: Global provider of end-to-end IT solutions and services.
10+ YOEBachelor's degree and 10+ years in service delivery/project management, PMP preferred, ITIL v3/v4 preferred, strong executive communication, PMBOK knowledge, and experience managing large managed services engagements.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project
3d
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Service Delivery Manager
Boston or North America or Asia
$145k-$170k/yr HybridFull Time
Publicis Sapient
Publicis Sapient: Enterprise technology helping global organizations modernize systems, deploy AI agents, and improve operations.
12+ YOERequires 12+ years in application support, production operations, technology delivery, or managed services; global support-team leadership; service management expertise; and strong stakeholder and executive communication skills.
ServiceNow, ITIL, SRE, APIs
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Service Delivery Manager
Research Triangle Park, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
NetApp
NetAppNASDAQ: NTAP: Global cloud-led, data-centric software.
12+ YOE12+ years relevant experience managing managed services delivery, strong technical knowledge in storage/cloud, program/project management (PMP preferred), deep ITIL knowledge, and ability to lead customer relationships and service improvements.
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Service Delivery Manager
Jersey City or Chicago or New York City or Newark
$120k-$170k/yr OnsiteFull Time
Chain IQ Group AG
Chain IQ Group AG: Global procurement service provider helping organizations manage strategic, tactical, and operational indirect purchasing.
10+ YOEBachelor's in Business/Supply Chain, 10 years service delivery/account management or procurement experience, experience with global/cross-regional environments, stakeholder management, fluent English and Spanish.
2mo
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Service Delivery Manager
Morrisville, North Carolina, United States
$170k-$220k/yr OnsiteFull Time
NetApp
NetAppNASDAQ: NTAP: Global cloud-led, data-centric software.
12+ YOE12+ years relevant experience managing delivery of storage/cloud/managed services; strong technical knowledge in storage and cloud, ITIL knowledge, PMP preferred, customer-facing reporting and incident management skills.
1w
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Service Delivery Manager
Santa Clara, California, United States
$166k-$290k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise software providing cloud-based workflow automation platforms.
5+ YOERequires 5+ years in service delivery, vendor governance, partner performance, or related technology operations; experience with SLAs, KPIs, escalations, reporting, cross-functional programs, and SaaS or professional services delivery.
ServiceNow, NPS, AI-enabled workflow tooling
3w
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Service Delivery Manager
Arizona, United States
$120k-$135k/yr RemoteFull Time
Milestone Technologies
Milestone Technologies: Private IT services and digital transformation firm delivering managed services, consulting, cloud, and applications for enterprise clients.
10+ YOE10+ years managing delivery of digital workplace/end-user services for enterprise clients, ITIL knowledge, SLA/XLA management, P&L/account financial experience, people leadership, ServiceNow/Jira/Zendesk familiarity.
Nexthink, Lakeside, ServiceNow, Jira, Zendesk, Google Workspace, Microsoft 365
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Service Delivery Manager
United States or Canada
$110k-$150k/yr RemoteFull Time
ArcLight Consulting
ArcLight Consulting: Private Oracle Cloud implementation and managed-services consultancy serving enterprise organizations as an Addison Group.
4+ YOEBachelor's or equivalent, 4+ years service delivery/account management experience, Oracle HCM/ERP experience preferred, strategic client relationship and portfolio management, strong communication and commercial skills, legally authorized to work in US/Canada.
Oracle HCM, ERP Cloud
3d
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Service Delivery Manager
Reston, Virginia, United States
$135k-$216k/yr OnsiteFull Time
Peraton
Peraton: Provider of mission-critical national security technologies and services.
10+ YOE8+ MgmtRequires 16 years professional experience, 10+ years IT experience, 8+ years managing complex enterprise environments, team leadership, IT service delivery, ITIL processes, U.S. citizenship, and active Top Secret clearance.
Hybrid Computing Environment (HCE), ITIL, Service Level Agreements (SLAs), Key Performance Indicators (KPIs)
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Service Delivery Manager
Acton, Massachusetts, United States
RemoteFull Time
Apps Associates
Apps Associates: Enterprise IT services consultancy helping businesses implement and manage Oracle, Salesforce, AWS, and multi-cloud applications.
Proven service delivery experience within Oracle ERP/Fusion ecosystem; strong SLAs/KPIs knowledge, team leadership, client management, ITIL/Agile familiarity, ServiceNow and integration platform experience, bachelor's degree or equivalent.
ServiceNow, Oracle Integration Cloud (OIC), Boomi, MuleSoft, Oracle ERP/Fusion
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Service Delivery Manager
United States
OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
10+ YOE5+ MgmtBachelor's/Master's preferred,10+ years professional experience with 5+ years managing teams; experience in operations delivery, client relationship management, AI-driven efficiencies, data analysis, and change management.
Gmail, Calendar, Drive, Docs, Spreadsheets, Microsoft Excel, Excel macros, VLOOKUP, Pivot Tables
2mo
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Service Delivery Manager
Ashburn, Virginia, United States
HybridFull Time
Zantech
Zantech: Women-owned federal IT contractor providing cybersecurity, cloud, software, AI, and digital-modernization services to U.S. government agencies.
15+ YOE10+ MgmtSenior IT service delivery leader with 15+ years portfolio/project management, 10+ years leading teams; BA/BS in IT/CS/IS, PMI PMP required, active Top Secret clearance and US citizenship required, proficiency with Microsoft Office.
Microsoft Office
1mo
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Service Delivery Manager
United States
OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Global professional services providing technology and consulting services.
10+ YOE5+ Mgmt10+ years experience with 5+ years managing large teams; bachelor’s or master’s preferred; experience in operations delivery, client relationship management, AI-driven efficiencies, data analysis, and advanced Google Workspace/Microsoft Excel skills.
Gmail, Google Calendar, Google Drive, Google Docs, Google Spreadsheets, Microsoft Excel, Excel macros, VLOOKUPs, Pivot Tables
1w
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Expert Service Delivery Manager
South Carolina, United States
RemoteFull Time
Harris Computer
Harris Computer: Global provider of mission-critical vertical market software solutions.
Manages technology client relationships, hosting issues, service reporting, delivery expectations, change control, internal workstreams, and hosting profitability.
2w
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Service Delivery Manager (135203)
United States
OnsiteFull Time
HCLTech
HCLTechNSE: HCLTECH: Supercharging progress through technology, engineering, and digital transformation.
Experience managing service delivery, budgets, financial reporting, risks, SLAs, customer coordination, process improvement, and support team performance.
2d
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Service Delivery Manager
Reston, Virginia, United States
$135k-$216k/yr OnsiteFull Time
Peraton
Peraton: Provider of mission-critical national security technologies and services.
10+ YOE16+ MgmtRequires 16 years of professional experience, 10+ years of IT experience, enterprise service delivery leadership, ITIL certification within 90 days, U.S. citizenship, and active Top Secret clearance.
Hybrid Computing Environment (HCE), Data Center 1, ITIL, Service Level Agreements (SLAs), Key Performance Indicators (KPIs)
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Senior Service Delivery Manager
Richardson, Texas, United States
$137k-$176k/yr RemoteFull Time
Fujitsu
FujitsuTokyo Stock Exchange: 6702: Global information and communications technology services and solutions provider.
12+ YOE5+ MgmtBachelor's degree,12+ years IT managed services experience,5+ years service delivery leadership,ITIL expertise,cloud (Azure,AWS,M365) knowledge,service financial ownership,and proven global team leadership.
Azure, AWS, M365, ServiceNow
3w
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Service Delivery Manager - GOV
Downers Grove or Livonia or Bellevue
$84k-$152k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
4+ YOEBachelor's degree required; 4–7 years managing regulated B2B service delivery and deployment, plus risk management, escalation handling, cross-functional coordination, and customer communication experience.
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