214 service delivery manager jobs at 117 companies in Beverly, MA
3w
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Service Delivery Manager
Acton, Massachusetts, United States
RemoteFull Time
Proven service delivery experience within Oracle ERP/Fusion ecosystem; strong SLAs/KPIs knowledge, team leadership, client management, ITIL/Agile familiarity, ServiceNow and integration platform experience, bachelor's degree or equivalent.
ServiceNow, Oracle Integration Cloud (OIC), Boomi, MuleSoft, Oracle ERP/Fusion
2w
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Service Delivery Manager
New York City or Boston
$130k-$140k/yr RemoteFull Time
5+ YOE5+ years in project management or professional services in SaaS/technical environments; experience building/managing technical project plans and coordinating technical stakeholders.
Astro, Apache Airflow
2w
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Service Delivery Specialist
New York or Norton
$53k-$95k/yr OnsiteFull Time
0+ YOE0-3 years managing B2B service delivery for public-sector or regulated customers; knowledge of telecommunications, governance and compliance; strong documentation, communication, and cross-functional coordination skills.
2w
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Service Delivery Specialist
New York City or Norton
$53k-$95k/yr OnsiteFull Time
0+ YOE0-3 years managing B2B service deliveries in regulated/public-sector environments; knowledge of telecommunications, strong documentation, compliance, cross-functional coordination, communication, and problem-solving skills.
2mo
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Service Delivery Project Manager
Austin or Portland or Hillsboro or Beaverton or Phoenix or Chandler or Albany or Buffalo or Gloucester
$88k-$121k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years relevant experience, project/program management expertise, stakeholder engagement, change implementation, strong documentation and communication skills, able to travel ~25%.
6d
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Bachelor's degree in business, environmental science, engineering, or related field; extensive comparable experience may substitute. Requires OSHA training, logistics knowledge, budgeting, financial, customer relationship, and change management skills.
2w
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Senior Performance & Service Delivery Manager - Hybrid
Hudson, New Hampshire, United States
$150k-$254k/yr HybridFull Time
Must have active Secret clearance, experience managing IT project portfolios, PMO governance, labor reporting, dashboarding (Power BI/Tableau/ServiceNow), and learning strategy; PMP preferred.
ServiceNow, Power BI, Tableau, Microsoft Power Platform
2w
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Technical Delivery Manager
Quincy or Boston
$120k-$203k/yr HybridFull Time
5+ YOEBachelor’s degree, 5+ years in technical delivery, project, Scrum, or service delivery roles, and security operations experience. Requires NIST knowledge and Confluence, Jira, and MS Office proficiency.
Confluence, Jira, Microsoft Office, NIST, SIEM, EDR
6d
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Bachelor's degree in business, environmental science, engineering, or related field preferred; comparable experience may substitute. Requires OSHA training, DOT/RCRA knowledge, logistics, budgeting, customer relations, and change management skills.
AI
1mo
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Regional Service Manager
Littleton, Massachusetts, United States
RemoteFull Time
Manage regional service delivery and a team of 10-15 customer service engineers, use service management systems and performance metrics, drive operational improvements, and travel up to 50% for customer and employee engagements.
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
2w
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Manager, Delivery - Forward Deployed Squads (CXAI)
Charlottesville or Boston or Durham or Columbus
$100k-$160k/yr HybridFull Time
7+ YOERequires 7+ years in software development industry roles, client-services project leadership, Fortune 500 delivery experience, technical problem-solving, executive communication, and experience with complex software projects.
FueliX, Scrum, Kanban, API
6d
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Senior Program Delivery Manager (Req#1355)
King of Prussia or Manchester or New York City or Rochester
$125k-$175k/yr HybridFull Time
7+ YOERequires 7+ years in IT consulting, professional services, PMO leadership, or enterprise delivery and client-facing work, with enterprise technology program management experience. Professional certifications preferred.
Agile, Waterfall, Hybrid, SAFe, Networking, Business Communications, Security, Wireless, SAN, Server Management, Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Statements of Work (SOWs), RFP, RFI, RAID logs
1d
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Partner Delivery Advisor
San Francisco or Chicago or Boston or Burlington or Bellevue or Indianapolis or New York City or Austin or Dallas or Houston or Atlanta
$143k-$217k/yr HybridFull Time
5+ YOERequires 5+ years in consulting, technical advisory, program or account management; AI/LLM delivery experience; Salesforce platform knowledge; enterprise risk mitigation; executive communication; and multi-engagement management.
Agentforce, Salesforce, Core CRM, Data Cloud, Flow, Salesforce APIs, Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Revenue Cloud, Commerce Cloud, MuleSoft, Tableau, Scrum, PMP, LLM, AI/ML, natural language processing
1mo
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Manager, IT Service Delivery & Customer Experience
Halifax or Mississauga or Portsmouth
$95k-$110k/yr HybridFull Time
5+ YOE3+ Mgmt5+ years IT service management experience, 3+ years people leadership, undergraduate degree or diploma preferred, ITIL certification preferred, budget ownership, vendor and incident management, strong communication and analytical skills.
2mo
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Service Delivery Project Manager
Albany or Austin or Beaverton or Buffalo or Chandler or Gloucester or Hillsboro or Phoenix or Portland
$88k-$121k/yr OnsiteFull Time
4+ YOEBachelor's degree required, 4+ years project/program management experience, strong stakeholder and change management skills, project documentation and risk management experience, ability to work in cleanrooms and perform physical tasks; ~25% travel.
1mo
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Junior Service Delivery Executive [REMOTE JOB]
Nashua or New Hampshire or United States
$118k-$201k/yr RemoteFull Time
4+ YOEBachelor's degree (or equivalent) with ~4 years' relevant IT experience; strong IT service delivery, cyber assurance/compliance, ITIL v4 knowledge; stakeholder management, communication, and analytical skills; ability to obtain Secret clearance; U.S. person/citizen required.
Microsoft Office, ITIL v4 Foundations
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1d
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Delivery Account Manager
Braintree, Massachusetts, United States
$26/hr OnsiteFull Time
3+ YOERequires 3+ years in operations, customer service, materials management, logistics, or related work; high school diploma/GED; satisfactory driving record; computer literacy; customer service and troubleshooting skills.
Apple devices, spreadsheets, presentation software, word processing, pallet jack
1d
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Delivery Account Manager
Braintree, Massachusetts, United States
$26/hr FieldFull Time
3+ YOERequires 3+ years in operations, customer service, materials management, logistics, planning, or similar; high school diploma/GED; valid driver's license, satisfactory driving record, computer literacy, customer service, and troubleshooting skills.
Apple devices, pallet jack
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