171 service delivery manager jobs at 84 companies in Brookside, DE
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Delivery Manager/Service Delivery Manager
Malvern, Pennsylvania, United States
$140k-$160k/yr OnsiteFull Time
15+ YOE15+ years experience in IT service delivery, program management, SLA/KPI-driven models, Agile/DevOps delivery, financial management, and stakeholder communication.
Microsoft Dynamics 365, Dynamics CRM, Python, ServiceNow, Microsoft Teams
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Manager, IT Service Delivery
Lincoln University, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support/service delivery experience with supervisory background; bachelor's in IT/CS; familiarity with ITSM, endpoint management (Windows/macOS), security fundamentals, and AI-assisted service tools.
Windows, macOS, Jamf, ITSM
2mo
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Manager, Hosting Service Delivery
Wayne or United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in SaaS or IT service/platform operations, 2+ years managing service delivery teams, strong incident management and SLA ownership, ITIL change management experience, customer communication, and tooling experience (PagerDuty, ManageEngine, Jira, Confluence).
PagerDuty, ManageEngine, Jira, Confluence
1w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
1mo
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Technology Delivery Manager
Radnor, Pennsylvania, United States
HybridFull Time
10+ YOE10+ years technology delivery leadership, Agile delivery methods, hands-on Jira/Azure DevOps, delivery metrics and governance, strong communication, vendor and stakeholder management, experience in regulated financial services preferred, must be authorized to work in the U.S.
Jira, Azure DevOps, Aha, Confluence, GitHub, GitHub Actions
1mo
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ServiceNow Service Delivery Manager (King Of Prussia, PA, US, 19406)
King Of Prussia, Pennsylvania, United States
OnsiteFull Time
5+ YOEHands-on ServiceNow ITSM delivery experience, ITIL Foundation v4 and CSA required, 5+ years ServiceNow delivery experience, backlog/governance and vendor management, Bachelor's degree, PMP/CIS-ITSM preferred.
ServiceNow, ITSM, Now Assist, Virtual Agent, Predictive Intelligence, AMS
2mo
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IT Service Delivery Manager (Field Logistics) (Philadelphia, PA, US, 19114)
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Experienced IT service management practitioner with team leadership, ITIL knowledge, contract and financial management, SAP and Microsoft Office/Teams proficiency, strong communication and stakeholder skills.
SAP, Microsoft Office, Microsoft Teams
1w
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Manager Network Service Delivery (US)
Mount Laurel or Fort Lauderdale
$98k-$159k/yr OnsiteFull Time
7+ YOE7+ years relevant experience supporting enterprise LAN/WAN/SD-WAN; leadership managing teams; experience with lifecycle planning, incident leadership, SLAs, vendors; undergraduate degree or technical certificate; ITIL/CCNA/CCNP/PMP preferred.
Aruba, Arista, Cisco, SD-WAN, ServiceNow, ThousandEyes, NetBrain, Splunk
1w
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VP, Service Delivery Design Lead
Philadelphia or Whitehouse Station
$175k-$225k/yr OnsiteFull Time
Bachelor's degree and significant service, product, customer experience, business architecture, or transformation experience; requires strategic design, stakeholder management, and NPS expertise.
NPS
1w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
2d
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Senior Program Delivery Manager (Req#1355)
King of Prussia or Manchester or New York City or Rochester
$125k-$175k/yr HybridFull Time
7+ YOERequires 7+ years in IT consulting, professional services, PMO leadership, or enterprise delivery and client-facing work, with enterprise technology program management experience. Professional certifications preferred.
Agile, Waterfall, Hybrid, SAFe, Networking, Business Communications, Security, Wireless, SAN, Server Management, Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Statements of Work (SOWs), RFP, RFI, RAID logs
3w
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Manager, IT Delivery
Malvern, Pennsylvania, United States
HybridFull Time
10+ YOERequires 10+ years in IT project management, software development, or IT service delivery; leadership experience; degree in computer science or IT; expertise in Agile, SDLC, enterprise architecture, risk, governance, and cybersecurity.
Node.js, TypeScript, ECS, Java, AWS, CI/CD, Splunk, Honeycomb, Jira, Confluence
2mo
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Sr. Manager, HR Service Delivery & Compliance
Philadelphia, Pennsylvania, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent, 10+ years HR operations experience, 5+ years people leadership, deep HR compliance and vendor management experience, proficiency with Workday, Legion, Zendesk, and Equifax.
Workday, Legion, Zendesk, Equifax, HRIS, E-Verify
1mo
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Associate Director, Delivery Site & Service
Madison or Eleanor or Eastanollee or Houston or Pittsburg or Hitchcock or Chattanooga or Millington
$146k-$272k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years in logistics/project/construction management,5+ years managing teams,degree in engineering/business/logistics preferred,ERP and Microsoft product suite experience,ability to travel up to 25% domestically.
ERP, Microsoft product suite
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
2w
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Product Delivery Manager Vice President - Risk Third Party Services
Wilmington, Delaware, United States
OnsiteFull Time
5+ YOE5+ years in business analysis/project/product management, 3+ years SQL/data quality, Agile delivery, experience with data platforms and controls, strong stakeholder and communication skills.
AWS, Databricks, Snowflake, JIRA, Visio, PowerPoint, Microsoft Excel, SQL, Tableau
1w
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Engagement manager or delivery manage
Philadelphia, Pennsylvania, United States
$160k-$180k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years in IT services, consulting, digital transformation, or technology delivery, including 5+ years in client-facing leadership and experience managing enterprise accounts, delivery, growth, and distributed teams.
Agile, Waterfall, Hybrid
4d
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Project Delivery Leader
Dover, Delaware, United States
OnsiteFull Time
RK&K: Civil engineering and construction management for infrastructure and transportation.
15+ YOEBachelor's degree in civil or environmental engineering, Delaware PE license or reciprocity eligibility, and 15+ years of engineering services experience with business development and project delivery.
5d
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Delivery Driver
Ardmore, Pennsylvania, United States
$15-$20/hr FieldMultiple Commitments Available
Valid driver's license, proof of insurance, reliable vehicle, ability to drive, and strong cash management, organization, communication, and customer service skills; high school diploma or GED preferred.
FOCUS System, PIZZAcademy
1w
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Senior HR Service Delivery Specialist - HR Compliance Specialist
Kennesaw or Minneapolis or Clayton or Waltham or St Cloud or White Plains or Wichita or Madison or Tampa or Hagerstown or Philadelphia or Riverwoods or New York City or Chicago or Indianapolis
$71k-$125k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years HR compliance or policy experience, strong knowledge of employment law, project management, analytics, stakeholder management, and Microsoft Office proficiency.
Microsoft Office Suite
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