241 service delivery manager jobs at 128 companies in Colma, CA
12h
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Service Delivery Manager
Santa Clara, California, United States
$166k-$290k/yr HybridFull Time
5+ YOERequires 5+ years in service delivery, vendor governance, partner performance, or related technology operations; experience with SLAs, KPIs, escalations, reporting, cross-functional programs, and SaaS or professional services delivery.
ServiceNow, NPS, AI-enabled workflow tooling
1mo
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Service Delivery Manager
San Francisco, California, United States
$90k-$120k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in IT infrastructure with 3+ years in service delivery within BFSI, ITIL expertise, knowledge of AWS/Azure, virtualization, storage, ServiceNow experience, strong leadership and stakeholder management.
AWS, Azure, ServiceNow
1w
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Service Delivery Manager
Norcross or San Francisco or Irvine or Plano or New York City or Atlanta
OnsiteFull Time
Requires deep ITIL and IT service management knowledge, analytical and communication skills, service management tools experience, service delivery experience, enterprise IT experience, and ITIL 4 Foundation or higher.
ITIL, ITIL 4
12h
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Service Delivery Manager
Santa Clara, California, United States
$166k-$290k/yr RemoteFull Time
5+ YOERequires 5+ years in service delivery, vendor governance, partner performance, or related operations in global technology or SaaS; expertise with SLAs, KPIs, reporting, project management, and cross-functional collaboration.
ServiceNow, AI, SaaS, PMP, ITIL, CSM, COPC
2w
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Delivery Manager
Mexico City or Palo Alto
OnsiteFull Time
5+ YOE5+ years project management and professional services experience, managing budgets and resources, Agile/Waterfall experience, ability to build C-level relationships and drive customer adoption.
GEARS Framework, Agile Scrum, Waterfall, PSA
1mo
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Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions
San Jose or Milpitas or Mountain View or Palo Alto
$71k-$75k/yr FieldFull Time
5+ YOE5+ years service operations experience, bilingual English/Spanish required, valid driver’s license, high school diploma or GED, field leadership and contractor management experience.
Salesforce
1mo
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Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions
San Jose or Milpitas or Mountain View or Palo Alto
$71k-$75k/yr FieldFull Time
5+ YOE5+ years service operations experience, field leadership with contractor management, bilingual English/Spanish, valid driver’s license, high school diploma/GED, tech-savvy with CRM/work order platforms.
Salesforce
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1w
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Product Delivery Manager- Payments
San Francisco or Royal Oak or New York or Chicago or Austin
$70k-$95k/yr OnsiteFull Time
2+ YOERequires 2+ years in product management or a similar role, including 2+ years in financial services or fintech, payment industry knowledge, project management, data-driven decision-making, and strong communication skills.
POS, RSUs
1d
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Partner Delivery Advisor
San Francisco or Chicago or Boston or Burlington or Bellevue or Indianapolis or New York City or Austin or Dallas or Houston or Atlanta
$143k-$217k/yr HybridFull Time
5+ YOERequires 5+ years in consulting, technical advisory, program or account management; AI/LLM delivery experience; Salesforce platform knowledge; enterprise risk mitigation; executive communication; and multi-engagement management.
Agentforce, Salesforce, Core CRM, Data Cloud, Flow, Salesforce APIs, Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Revenue Cloud, Commerce Cloud, MuleSoft, Tableau, Scrum, PMP, LLM, AI/ML, natural language processing
1mo
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Manager — Delivery Performance & Operations
Pune or Hyderabad or San Jose
OnsiteFull Time
8+ YOEBachelor's degree required (MBA preferred), 8+ years in delivery operations/PMO/business operations within IT services, advanced Excel and PowerPoint, Power BI preferred, strong stakeholder management and communication skills.
Microsoft Excel, Microsoft PowerPoint, Power BI, JadeNova
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1mo
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Operations and Service Delivery Lead
Campbell, California, United States
$90k-$110k/yr OnsiteFull Time
6+ YOE6-8 years experience in similar role (2+ years in utilities/renewables), basic SQL and Unix/Linux user knowledge, IT systems administration exposure, cloud experience with Azure/AWS, customer relationship and problem-solving skills, Bachelor's in Electrical Engineering, U.S. work authorization.
SQL, Unix, Linux, Azure, AWS
2w
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Service Delivery Manager (Bilingual Required - Eng/Span) - MultiPro Property Solutions
San Jose or Mountain View or Milpitas or Palo Alto
$71k-$75k/yr FieldFull Time
5+ YOERequires 5+ years in high-volume service operations, field leadership with independent contractors, English and Spanish fluency, a valid driver's license, and a high school diploma or GED.
Salesforce, CRM, work order management system, mobile app
1mo
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Event Response Global Service Delivery Lead
New York or Mountain View or San Francisco
$190k-$234k/yr HybridFull Time
10+ YOE10+ years program/vendor management experience, Bachelor's or equivalent, 5+ years BPO experience, strong problem-solving, project management tool experience, and excellent communication and stakeholder management skills.
1w
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SENIOR PROGRAM MANAGER, DIGITAL & SELF-SERVICE DELIVERY
Chicago or Alameda or Waukegan
$129k-$259k/yr OnsiteFull Time
13+ YOEBachelor's degree and 13+ years delivering large-scale enterprise IT solutions; experience managing complex programs, cross-functional teams, Agile delivery, software development practices, and global matrix organizations.
JIRA, Confluence, Java, PHP, JS, React, Bootstrap
2mo
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Managed XSIAM Service Delivery Lead
Santa Clara, California, United States
$128k-$173k/yr RemoteFull Time
5+ YOE5+ years in customer success, technical account management, security consulting, solutions architecture, or SOC operations; expertise in XDR, SIEM, SOAR, incident management, and data onboarding; bachelor's degree required.
XSIAM, XDR, SIEM, SOAR
2w
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Clinical Service Manager STAD Business Manager
San Francisco, California, United States
OnsiteFull Time
3+ YOEMinimum 3 years related experience including leadership or program management; healthcare delivery, HR, financial and regulatory knowledge; strong communication and interpersonal skills.
3w
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Service Deliver Manager, Consumer Support, YouTube
San Bruno, California, United States
$136k-$196k/yr OnsiteFull Time
7+ YOEBachelor's or equivalent, 7+ years analyzing data and building operational process solutions, customer-facing experience, SQL knowledge, stakeholder relationship experience; MBA/CSCMP/Six Sigma preferred.
SQL
1mo
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Service Delivery Tier 2 Rep
Carlsbad or San Jose or San Francisco or New York City or United States
$63k-$118k/yr OnsiteFull Time
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, Workday and Microsoft Office proficiency; experience with escalated HR cases and regional lifecycle transactions.
Workday, Microsoft Office, ServiceNow
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