134 service delivery manager jobs at 74 companies in Conover, NC
6d
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Service Delivery Manager
Sparta or Charlotte
$80k-$100k/yr RemoteFull Time
3+ YOEBachelor's degree, 3–5 years in service delivery, project management, or IT support, service management and SLA/KPI expertise, communication, customer service, Microsoft applications, and Power BI knowledge.
Microsoft Excel, Microsoft Power BI, Autotask, LogicMonitor
2w
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Service Delivery Manager
Charlotte, North Carolina, United States
$97k-$141k/yr RemoteFull Time
5+ YOEBachelor's degree in IT, computer science, or related field; 5+ years in IT service management; ITIL v4, incident/problem/change management, vendor and stakeholder relationship, project management, and communication skills.
ITIL v4, Service Level Agreements (SLAs), Key Performance Indicators (KPIs), General Data Protection Regulation (GDPR), JLL Work Dynamics
1mo
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Manager, Service Delivery
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOE1+ year call center or equivalent experience; leadership, coaching, data interpretation, customer-focused mindset, time management and organizational skills.
1mo
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Manager, Service Delivery
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOEMinimum 1 year call center or equivalent experience; leadership, coaching and mentoring skills; data interpretation and reporting ability; customer-focused mindset and time management.
1mo
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Manager, Service Delivery
Charlotte, North Carolina, United States
OnsiteFull Time
1+ YOEAt least 1 year call center or equivalent experience; proven coaching, mentoring, and team leadership; customer-focused mindset; ability to interpret and report data and support associate tools and systems.
3w
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Delivery Manager – Financial Services
Charlotte, North Carolina, United States
$160k-$180k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree,12+ years in IT services consulting with delivery leadership,5+ years managing large-scale banking programs,global team management,P&L ownership,Agile/SAFe/Scrum/Waterfall experience,strong stakeholder and commercial skills.
Agile, Scrum, SAFe, Waterfall, Udemy for Business
5d
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VP, Consumer Bank Service Delivery Manager
Stamford or Charlotte or Chicago or Alpharetta or New York City or West Chester
$110k-$185k/yr HybridFull Time
7+ YOEBachelor’s degree and 7 years of IT experience, or high school diploma/GED and 10 years; 5 years of IT project management in banking and 5 years with ITIL and SDLC.
ITIL, SDLC, Fiserv
6d
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Manager, Client Reporting Service Delivery
Milwaukee or Charlotte
$125k-$140k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree in finance, business, economics, or related field; 7+ years in institutional reporting or financial services; 3+ years of people management; expertise in quality control, workflow, governance, and operational controls.
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
5d
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Service Delivery Project Coordinator
Charlotte or Longview or Lafayette or Shreveport or Hessmer
HybridFull Time
Requires high school diploma or GED, strong communication, data entry, multitasking, deadline management, problem-solving, and project coordination skills; telecommunications experience preferred and bachelor's degree preferred.
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1w
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Manager, Retail & Delivery - Charlotte Service Center
Charlotte, North Carolina, United States
$78k-$98k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in field sales, 2+ years in field leadership, a bachelor's degree or equivalent, sales and operations expertise, a valid driver's license, and willingness to travel up to 75%.
POS, CRM, Microsoft Office, Google Suite, Confluence, Smartsheet
1mo
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Delivery Technician (Charlotte)
Charlotte, North Carolina, United States
FieldFull Time
High school diploma/GED, valid driver's license and clean driving record, age 21+, basic mechanical skills, good communication and time-management; delivery or customer service experience a plus.
1w
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Engagement Delivery Lead – Controls Modernization & GRC Transformation
Charlotte or United States
$137k-$160k/yr RemoteFull Time
12+ YOERequires 12+ years in program or delivery management, GRC, technology risk, audit, operational risk, or controls transformation, with financial services experience and expertise in governance, stakeholders, and risk management.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint
1w
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Head of Capital Markets Service Delivery
Charlotte or Atlanta
OnsiteFull Time
15+ YOE15+ MgmtRequires a bachelor's degree, 15 years leading financial-services operations teams, broad capital-markets operations knowledge, complex stakeholder management, global process/workforce management, and FINRA Series 7 and 24 licenses.
Risk and Control Self-Assessment (RCSA) Framework
1d
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Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
5d
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EHS Manager, Regional Service Delivery
Charlotte or Florida or North Carolina or Pennsylvania or Virginia or New York or Massachusetts
$77k-$116k/yr FieldFull Time
3+ YOEBachelor’s degree in health and safety management and 3+ years of EHS experience, or 7+ years in lieu of degree; chemical safety experience required. CSP certification preferred.
2w
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Database Product Manager - Tech Delivery
Charlotte or Plano
OnsiteFull Time
5+ YOEManage a portfolio of database services, oversee licensing/contracts, budget and lifecycle, ensure security/resiliency, collaborate with stakeholders and engineering; 5+ years experience.
Oracle, SQL Server, MySQL, PostgreSQL, MongoDB, Cassandra, DynamoDB, Neo4j, CI/CD
2mo
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Delivery Driver
Charlotte, North Carolina, United States
$21/hr FieldFull Time
3+ YOEMust be 21+, valid driver's license, minimum 3 years driving experience, able to lift up to 50 lbs repeatedly, punctual with strong time management, able to work weekends and 10-hour shifts.
handheld device
5d
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Delivery Driver
Gastonia, North Carolina, United States
$20-$30/hr FieldPart Time
Valid driver's license, good motor vehicle record for three years, safe driving, food safety compliance, multitasking, time management, and ability to lift 50 pounds.
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