98 service delivery manager jobs at 58 companies in Grosse Pointe, MI
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Service Delivery Manager - GOV
Downers Grove or Livonia or Bellevue
$84k-$152k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: The Un-carrier providing wireless and home internet services.
4+ YOEBachelor's degree required; 4–7 years managing regulated B2B service delivery and deployment, plus risk management, escalation handling, cross-functional coordination, and customer communication experience.
Uniontown or Ann Arbor or Cincinnati or Columbus or Defiance or Fairmont or Findlay or Fort Wayne or Frankfort or Huntington or Indianapolis or Ironton or New Albany or Parkersburg or Pittsburgh or Toledo or Wheeling or Youngstown or Chattanooga or Franklin or Knoxville or Fort Lauderdale or West Palm Beach or Naples
RemoteFull Time
WesBancoNASDAQ: WSBC: Regional diversified financial services and banking institution.
5+ YOERequires 5+ years of IT service management or IT operations leadership, ITIL expertise, team and supplier management experience in a 24x7 environment, and strong analytical, communication, and leadership skills.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Windows, Mac OS
Reyes Coca-Cola Bottling: Private West Coast and Midwest Coca-Cola and Monster beverage bottler and distributor serving businesses and institutions.
5+ YOE2+ MgmtRequires a bachelor's degree and 5+ years of related experience with 2+ years of management experience, or high school diploma/GED and 8+ years of related experience with 4+ years of management experience. Master's preferred.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
Alpharetta or Charlotte or Chicago or Costa Mesa or Huntsville or Orlando or Princeton or Troy or Europe or Africa or Asia
$180k-$325k/yrHybridFull Time
Siemens Industry Software: Private Siemens industrial-software business providing lifecycle, electronic-design, manufacturing, low-code, and AI software to industrial organizations.
Extensive global infrastructure or service delivery leadership experience; ITIL and IT governance knowledge; budget and team management; data center, asset management, CI/CD, cloud, and distributed infrastructure expertise; bachelor's degree required.
OneMagnify: B2B marketing, data analytics, and technology agency serving enterprise brands.
15+ YOE5+ Mgmt15+ years delivery leadership in agency/technology services; led large multi-disciplinary delivery org; strong commercial/financial fluency; experience with AI-enabled delivery; offshore/nearshore routing.
Zentro: Private U.S. multifamily-focused internet provider delivering multi-gig internet and managed Wi-Fi to residents, businesses, and property owners.
10+ YOE10+ years of progressive operational leadership in telecommunications, ISP, construction, infrastructure, or network deployment; experience leading directors and complex customer implementations required.
Salesforce Life Science Patient Service Delivery Lead
New York City or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE5+ Mgmt8+ years Salesforce delivery/functional experience, 5+ years leading teams, experience with patient services and life sciences, Bachelor’s or equivalent, Salesforce certifications and PMP preferred, Agile experience, willingness to travel.
Salesforce, Lightning, Einstein, Bolt, Agentforce, Microsoft Copilot, Salesforce Life Sciences Cloud (LSC), Health Cloud, Force.com, Scrum, SAFe
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
5+ YOEBachelor's degree in a relevant engineering or computer science field, 5+ years leading enterprise software delivery, connected vehicle experience, Agile delivery, Jira, stakeholder communication, and supplier management.
Jira, OTA (Over-the-Air), Uconnect, DevOps, CI/CD, APIs, Azure, AWS, GCP
StellantisNYSE: STLA: Global automotive manufacturer and provider of innovative mobility solutions.
5+ YOEBachelor’s degree in a relevant engineering or computer science field, 5+ years leading enterprise software delivery, connected vehicle experience, Agile delivery, Jira, stakeholder communication, and supplier management.
Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
HDR: Global professional services firm specializing in architecture, engineering, and construction.
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
DiaMedical USA: Medical equipment distributor and manufacturer serving healthcare facilities and educational institutions with simulation supplies and replacement parts.
4+ YOEOversee purchasing, customer service, and white-glove delivery teams; develop purchasing strategies; manage vendor relationships; require Bachelor’s in business/supply chain/economics + 4 yrs related experience or 8 yrs equivalent; advanced Excel and ERP/CRM knowledge.
Interstate Batteries: Privately held battery marketing and distribution serving automotive professionals, repair businesses, parts stores, and consumers.
1+ YOEHigh school diploma or equivalent, CDL and valid DOT medical card, clean driving record, 1+ year delivery and customer service experience, computer and electronic inventory tool skills, and ability to lift up to 75 pounds.
The ODP GroupNASDAQ: ODP: Provider of integrated B2B distribution and omnichannel retail solutions.
3+ YOEThree years of related experience, including two years of delivery experience preferred. Requires a valid driver's license, clean driving record, English competency, physical lifting ability, and DOT qualification; CDL may be required.
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
High school diploma or equivalent, customer service experience, computer and Microsoft Office experience, effective time management, and experience using web-based tools. Bachelor's degree preferred.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
Insomnia Cookies: Late-night bakery chain specializing in warm cookie delivery.
Must be 18+, legally eligible to work in the U.S., have own car with valid license/registration/insurance, pass motor vehicle background check, possess a smartphone with data, and have strong time-management and customer-service skills.
Oberweis Dairy: Produces dairy products and operates ice cream stores.
Valid driver's license, delivery driving experience, able to lift up to 50 lbs, work in refrigerated conditions and various weather, clean driving record, high school diploma/GED, strong communication and time management.