Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Hell's Kitchen • 50 milesRemote · Hybrid · Onsite · Field · All Environments
566 service delivery manager jobs at 268 companies in Hell's Kitchen, NY
2w
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Service Delivery Manager
Sparta or Charlotte
$80k-$100k/yr RemoteFull Time
3+ YOEBachelor's degree, 3–5 years in service delivery, project management, or IT support, service management and SLA/KPI expertise, communication, customer service, Microsoft applications, and Power BI knowledge.
Microsoft Excel, Microsoft Power BI, Autotask, LogicMonitor
1mo
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Service Delivery Manager
Jersey City or Chicago or New York City or Newark
$120k-$170k/yr OnsiteFull Time
10+ YOEBachelor's in Business/Supply Chain, 10 years service delivery/account management or procurement experience, experience with global/cross-regional environments, stakeholder management, fluent English and Spanish.
3w
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Service Delivery Manager
New York City or Boston
$130k-$140k/yr RemoteFull Time
5+ YOE5+ years in project management or professional services in SaaS/technical environments; experience building/managing technical project plans and coordinating technical stakeholders.
Astro, Apache Airflow
2w
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Service Delivery Manager
Norcross or San Francisco or Irvine or Plano or New York City or Atlanta
OnsiteFull Time
Requires deep ITIL and IT service management knowledge, analytical and communication skills, service management tools experience, service delivery experience, enterprise IT experience, and ITIL 4 Foundation or higher.
ITIL, ITIL 4
3d
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Service Delivery Manager
Queens Village, New York, United States
$100k-$140k/yr OnsiteFull Time
8+ YOERequires infrastructure operations, vendor management, project delivery, root cause analysis, technical escalation, business continuity, disaster recovery, and stakeholder management expertise.
3w
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Service Delivery Manager
New York City, New York, United States
$105k/yr HybridFull Time
Experience in third-party supplier and stakeholder management, IT service management, incident/change management, service improvement; strong communication and influencing skills; ITIL desirable; familiarity with Agile.
Microsoft M365, Microsoft Azure, SD-WAN, Cisco Meraki, Wi-Fi, ServiceNow
2mo
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Service Delivery Manager
New York, New York, United States
HybridFull Time
5+ YOE5+ MgmtBachelor's in a technology field or equivalent certifications; 5+ years in client and team management; knowledge of ITSM/ITIL, ConnectWise, Active Directory, networking, hardware; strong customer service and leadership skills.
ConnectWise, ITBoost, BrightGauge, N-able, Active Directory, Windows, Chrome, macOS, ITIL
1mo
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IT Service Delivery Manager
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
3+ YOE1.5+ MgmtMust be reachable on or currently hold civil service title Computer Systems Manager; experience managing IT service desk teams, ITIL processes, SLA/KPI reporting, Microsoft 365, Active Directory, networking, endpoint management, AV and collaboration platforms.
Microsoft 365, Active Directory, Teams, Zoom, Webex, Microsoft Copilot
2w
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Cloud Foundational Service Product Delivery Manager
Jersey City, New Jersey, United States
$133k-$200k/yr OnsiteFull Time
5+ YOERequires 5+ years in product or program delivery, agile backlog and release management, delivery risk mitigation, resource allocation, data analysis, and AWS; Jira proficiency required.
Jira, AWS, Azure, GCP, Copilot, Visual Studio Code
3w
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Lead:Service Delivery Manager
Atlanta or Austin or Dallas or New York City or Philadelphia or Portland
RemoteFull Time
Experience delivering IT managed services, SLA and incident management, capacity planning, contract financials, ITIL/ITSM practices, stakeholder management, problem-solving and data analysis.
ITIL, ITSM
1mo
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IT Service Delivery Program Manager
Secaucus, New Jersey, United States
$123k-$150k/yr OnsiteFull Time
5+ YOEBachelor’s degree in IT, computer science, engineering, or related field; 5+ years leading IT service management in complex global environments; ITIL Foundation preferred; ServiceNow experience a plus.
ServiceNow, ITIL, Service Level Agreements (SLAs), Operating Level Agreements (OLAs)
2mo
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Director of Service Delivery
Hauppauge, New York, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years in IT service delivery (MSP preferred), 3+ years managing technical teams, proven SLA/KPI and escalation management, ability to align people/process/technology and drive operational improvements.
PSA/RMM, ConnectWise, Autotask, Datto, Ninja, Microsoft 365
2mo
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Senior Service Delivery Manager- Pharma Industry (New York, US)
New York City, New York, United States
$76k-$186k/yr OnsiteFull Time
5+ YOE5+ years in pharmaceutical consulting/services, proven operations and client relationship management, experience with pharma datasets (IQVIA, Symphony, Komodo), familiarity with AWS or Azure, bachelor’s required (master’s preferred), strong leadership and analytics skills.
IQVIA, Symphony, Komodo, AWS, Azure
1w
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IT Manager, Service Delivery
Iselin, New Jersey, United States
$156k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree in IT or related field; 5–7 years in analytics, reporting, BI, or clinical informatics; 2–3 years managing teams; agile experience; EPIC, Looker, SQL, and healthcare analytics expertise.
Looker, LookML, SQL, Microsoft Office, Google Suite, Asana, ServiceNow, Jira, EPIC, Cogito, Clarity, Caboodle, LMS
2mo
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Project Delivery Manager - Commercial Product Management
London or New York City
$108k-$140k/yr HybridFull Time
5+ YOE5+ years in project delivery/product management, experience with SAFe Agile, program/product delivery in regulated financial services, stakeholder engagement, change management, and strong communication skills.
SAFe Agile, CRM, Contract Lifecycle Management (CLM)
1mo
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Service Delivery Lead - New York City
New York City, New York, United States
$130k-$150k/yr RemoteFull Time
Experienced IT service delivery lead with Windows Server, networking, cloud (Azure/AWS), virtualization (VMWare), ITIL, customer-facing technical experience and strong communication.
Windows Server, Cisco routers, Cisco switches, Microsoft Azure, AWS, VMWare, ITIL
3w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
2w
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Senior Program Delivery Manager (Req#1355)
King of Prussia or Manchester or New York City or Rochester
$125k-$175k/yr HybridFull Time
7+ YOERequires 7+ years in IT consulting, professional services, PMO leadership, or enterprise delivery and client-facing work, with enterprise technology program management experience. Professional certifications preferred.
Agile, Waterfall, Hybrid, SAFe, Networking, Business Communications, Security, Wireless, SAN, Server Management, Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Statements of Work (SOWs), RFP, RFI, RAID logs
4w
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IT/OT Delivery Manager
Sarasota or Morris Plains
$140k-$155k/yr HybridFull Time
Lead IT/OT managed services in regulated Life Sciences: team leadership, service delivery, IT/OT technical oversight, CSV/CSA governance, regulatory compliance (21 CFR Part 11, Annex 11, GAMP5), and vendor/stakeholder management.
Siemens S7, Allen-Bradley, SCADA, Historian, Werum PAS-X, OSIsoft PI, DeltaV, Windows Server, Active Directory, VMware vSphere, ESXi, Hyper-V, Dell VRTX, SCCM, MECM, PowerShell, VBScript
1w
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Medicaid Service Delivery Director
Hamilton, New Jersey, United States
$140k-$160k/yr OnsiteFull Time
10+ YOE6+ MgmtRequires a bachelor's degree, 10 years in service delivery and operations, 6 years in healthcare administration management, and 5 years at director level. Requires Medicaid, managed care, compliance, leadership, analytical, and client engagement expertise.
Microsoft Office, telephony systems, Medicaid systems
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