334 service delivery manager jobs at 182 companies in Illinois
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Service Delivery Manager
Jersey City or Chicago or New York City or Newark
$120k-$170k/yr OnsiteFull Time
10+ YOEBachelor's in Business/Supply Chain, 10 years service delivery/account management or procurement experience, experience with global/cross-regional environments, stakeholder management, fluent English and Spanish.
3d
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Service Delivery Manager
Malta, Illinois, United States
$106k-$196k/yr HybridFull Time
5+ YOEBachelor’s degree and 5+ years in corporate facilities management and real estate operations, with budget, contract, supplier, stakeholder, regulatory, HSE, KPI, and SLA management experience.
Key Performance Indicators (KPIs), Service Level Agreements (SLAs), Health, Safety, and Environment (HSE), Internet of Things (IoT), Syngenta Property Database, Real Estate Tracker
1mo
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Service Delivery Manager
Chicago, Illinois, United States
OnsiteFull Time
Bachelor's or Master's in CS/Engineering or related; SAFe certification preferred; proven experience managing distributed global teams; strong Agile, CI/CD familiarity, leadership and communication skills.
Scaled Agile Framework (SAFe), CI/CD
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Service Delivery Manager
Boise or Chicago
OnsiteFull Time
5+ YOEBachelor's in finance/accounting/economics/business or equivalent experience; 5+ years client-facing financial services experience (investment accounting/reconciliation preferred); strong communication; familiarity with AI applications and Salesforce CRM preferred.
Salesforce CRM
3w
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Manager, Service Delivery
New York or Florida or Georgia or Illinois or Michigan or Missouri or North Carolina or North Dakota or South Carolina or Tennessee or Texas or Pembina
$72k-$111k/yr HybridFull Time
6+ YOE6+ years related experience with team management, extensive customs/regulatory knowledge, strong leadership and client service skills, Microsoft Office proficiency, and CCS designation (or working towards) required for advancement.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Cloud Service Delivery Manager
Chicago, Illinois, United States
$137k-$234k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT operations/cloud service delivery with 3+ years leadership; Bachelor's degree; strong cloud (Azure/AWS/GCP), ITIL, incident/change management, and stakeholder communication skills.
Microsoft Azure, AWS, Google Cloud Platform, Terraform, Datadog, Splunk, Dynatrace, AppDynamics, Microsoft Azure Monitor
1d
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Senior Manager, Service Delivery - Education
United States or Illinois
$135k-$188k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor’s degree and 10+ years delivering technical solutions, or 14+ years equivalent experience; 5+ years leading people, including Managers or multiple teams; strategic, technical, financial, and executive communication skills.
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Sr Manager, Service Delivery
Chicago, Illinois, United States
$153k-$191k/yr OnsiteFull Time
Bachelor's in accounting/finance or related; experience designing end-to-end accounting/finance processes and global ERP implementations; strong communication, analytical, and change-management skills.
ERP
2w
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Director, Service Delivery
Chicago, Illinois, United States
$140k-$160k/yr HybridFull Time
10+ YOEBachelor's degree and 10+ years in service delivery, operations, or service management; experience leading large multidisciplinary teams, SLA-driven operations, process improvement, and complex stakeholder relationships.
3w
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Director Service Delivery
Illinois or United States
$117k-$195k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's required,10+ years experience with 5+ years management,experience in revenue cycle/healthcare operations,EPIC proficiency,analytics and client communication skills.
EPIC
6d
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VP, Consumer Bank Service Delivery Manager
Stamford or Charlotte or Chicago or Alpharetta or New York City or West Chester
$110k-$185k/yr HybridFull Time
7+ YOEBachelor’s degree and 7 years of IT experience, or high school diploma/GED and 10 years; 5 years of IT project management in banking and 5 years with ITIL and SDLC.
ITIL, SDLC, Fiserv
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1w
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Digital Service Delivery Coordinator
Peoria, Illinois, United States
$89k-$134k/yr OnsiteFull Time
Working knowledge of contract, project, and vendor management; ability to coordinate technology purchasing, licensing, stakeholder communication, issue resolution, project tracking, and service delivery improvements.
Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Coupa, Workday
1w
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Product Delivery Manager- Payments
San Francisco or Royal Oak or New York or Chicago or Austin
$70k-$95k/yr OnsiteFull Time
2+ YOERequires 2+ years in product management or a similar role, including 2+ years in financial services or fintech, payment industry knowledge, project management, data-driven decision-making, and strong communication skills.
POS, RSUs
2d
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Service Delivery Supervisor
Chicago or Hoffman Estates or Elk Grove Village
$21-$27/hr HybridFull Time
1+ YOERequires 1–2 years of health information experience, HIPAA knowledge, leadership, client service, data entry, and release of information experience; Power BI and MS Office proficiency required.
Power BI, Microsoft Office, EMR, EPIC, Cerner
1mo
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Manager, Special Education Service Delivery
Chicago, Illinois, United States
OnsiteFull Time
5+ YOEMaster's degree and Illinois Professional Educator's License required, minimum 5 years experience in program development and special education teaching, ability to lead initiatives, provide professional development, and work with diverse stakeholders.
1mo
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Manager, Special Education Service Delivery
Chicago, Illinois, United States
$90k-$118k/yr OnsiteFull Time
5+ YOEMaster's degree required, Professional Educator's License (PEL) required, 5+ years experience in program development and teaching special education, ability to lead teams and provide professional development.
1d
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Partner Delivery Advisor
San Francisco or Chicago or Boston or Burlington or Bellevue or Indianapolis or New York City or Austin or Dallas or Houston or Atlanta
$143k-$217k/yr HybridFull Time
5+ YOERequires 5+ years in consulting, technical advisory, program or account management; AI/LLM delivery experience; Salesforce platform knowledge; enterprise risk mitigation; executive communication; and multi-engagement management.
Agentforce, Salesforce, Core CRM, Data Cloud, Flow, Salesforce APIs, Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Revenue Cloud, Commerce Cloud, MuleSoft, Tableau, Scrum, PMP, LLM, AI/ML, natural language processing
2mo
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Cloud Managed Services (CMS) Delivery Manager
Chicago or New York
HybridFull Time
10+ YOE5+ MgmtBachelor's in CS/IS or related, 10+ years IT experience, 5+ years IT management, cloud (Azure/AWS/GCP) knowledge, project management/PMI, ITIL experience, SLA/SLM and budget management, technical certifications preferred.
Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure, ITIL
2mo
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Service Delivery Optimization Consultant - Chicago
Chicago, Illinois, United States
$210k/yr HybridFull Time
5+ YOEBachelor’s degree; 5+ years in enterprise healthcare partnerships or value-based care; proven ability to drive outcomes; strong communication and stakeholder management.
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