69 service delivery manager jobs at 42 companies in Independence, MO
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Service Delivery Manager
Kansas City, Missouri, United States
$90k-$110k/yrOnsiteFull Time
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOE3+ Mgmt10+ years in IT infrastructure with 3+ years service delivery management in BFSI, strong networking, cloud (AWS/Azure), virtualization, storage, ITIL expertise, regulatory compliance knowledge, and leadership skills.
Stefanini: Global provider of IT consulting and digital business solutions.
2+ YOEBachelor's degree, 2+ years of global management experience, global financial management experience, IT industry knowledge, leadership, problem-solving, communication, presentation, and project management skills.
Coppell or El Dorado Hills or Kansas City or New York
$100k-$130k/yrHybridFull Time
BroadridgeNYSE: BR: Provides technology and infrastructure for global financial services.
3+ YOE3+ years project management experience preferred; ability to lead client-facing implementations, manage schedules/budgets, identify risks, and communicate with stakeholders.
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
Visual Comfort & Co.: Designer and manufacturer of premium decorative and architectural lighting products.
Valid driver’s license, ability to lift 75–100 lbs, customer service skills, basic electrical/mechanical aptitude, safe driving and time management; high school diploma preferred.
Balderston Auto Group: Family-owned automotive group operating dealerships in the Midwest.
Proven delivery experience, strong technology skills (mobile apps), excellent guest service and communication, time management, attention to detail, valid driver’s license and clean driving record.
Bluebird Fiber: Provides fiber-based internet and data center services for enterprises.
Coordinate and schedule field technicians, manage dispatching and data entry, communicate with customers and internal teams, strong attention to detail, verbal and written communication; high school diploma required.
Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
HDR: Global provider of engineering, architecture, environmental and construction services.
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
O'Reilly Auto PartsNASDAQ: ORLY: Retailer of automotive aftermarket parts and professional tools.
Deliver parts using company vehicles, operate handheld devices, handle COD, and manage returns; bilingual candidates encouraged; must have a valid driver's license and driving record per policy.
Ntiva: Provides managed IT services and cybersecurity solutions for businesses.
Hands-on Microsoft 365 administration, Claude/LLM tooling, secure configuration and governance, API/SSO integrations, service-delivery and client-facing skills, and project/engagement management.
Claude, Microsoft 365, Entra ID, Purview, Teams, SharePoint, Outlook, Microsoft 365 admin center, Anthropic
Senior Product Manager, 5G As A Service for Government
Frisco or Parsippany or New York City or Herndon or Overland Park or Bellevue
$122k-$219k/yrOnsiteFull Time
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
7+ YOEBachelor's degree, 7+ years of product management experience, government or public safety product-launch experience, Agile Scrum delivery, technical writing, business analytics, and U.S. work authorization.
5G, Network Slicing, Local Breakout, Private 5G Networks, Agile Scrum
7+ YOEBachelor's degree or equivalent experience; 7+ years in field service operations or service delivery, including managing managers in distributed environments; KPI, standardization, cross-functional, analytical, and leadership expertise.
field service technologies, dispatch systems, reporting platforms, performance management tools
OnWay Transport: Provides on-demand and scheduled courier and delivery services.
Independent contractor drivers 21+ with a valid driver's license, clean MVR, vehicle registration and insurance, reliable vehicle, ability to lift packages, and good time management and communication skills.
10+ YOE10+ Mgmt10+ years managing resources and projects for data center operations; experience in security management, incident response, construction security, and risk assessment required.
Delivery Account Operations Associate - Kansas City, MO
Kansas City or Springfield or St. Louis
$35k-$69k/yrOnsiteFull Time
XeroxNASDAQ: XRX: Sells printing hardware, digital document software, and managed IT services.
Experience managing print/equipment fleets, device and firmware configuration, on-site helpdesk support, basic networking (LAN), Microsoft Office proficiency, strong customer service and communication skills; A+ preferred.
Flynn Group: Operates large-scale restaurant and fitness center franchises.
Proven leadership in restaurant operations, team development, training delivery, and guest service; ability to motivate staff and drive operational standards.
Marten TransportNASDAQ: MRTN: Providing temperature-sensitive and dedicated truckload transportation services.
5+ YOESupervise drivers and manage fleet performance, ensure on-time pickup/delivery, HOS compliance, cost control, driver communication and daily accounting. College degree in business or 5 years fleet management experience.