92 service delivery manager jobs at 31 companies in Jamul, CA
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Manager, IT Service Delivery (LATAM)
Tijuana, Baja California, Mexico
OnsiteFull Time
IntegerNYSE: ITGR: Manufactures medical devices and components for global healthcare companies.
5+ YOEBachelor's in IT,5–7 years in IT support/service delivery,knowledge of ITIL and Microsoft products,project coordination/PMO experience,leadership and strong communication skills.
Director, Partner Service Delivery – Consumer Group
San Diego, California, United States
$197k-$266k/yrOnsiteFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
10+ YOE10+ years leading multi-partner service delivery, vendor governance, SLA/KPI management, AI-driven operating model transformation, cross-functional influence, and organizational scaling.
10+ YOEBachelor's preferred or equivalent experience,10+ years progressive leadership in service delivery/implementation/program management,experience with multi-site implementations,financial acumen,and ability to lead cross-functional teams.
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
BDNYSE: BDX: Manufactures medical devices, surgical instruments, and pharmacy automation systems.
5+ YOEAssociate degree and 5+ years in accounts receivable, Quote-to-Cash, service delivery, finance operations, or related work; requires KPI management, team coordination, analytical, communication, and workforce planning skills.
SAP, Oracle, Workday, NICE, Verint, Kronos, Microsoft Excel, Power BI
ViasatNASDAQ: VSAT: Provider of global satellite-based connectivity and secure communication solutions.
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, attention to detail; proficiency with Workday and Microsoft Office; excellent communication and prioritization skills.
Carlsbad or San Jose or San Francisco or New York City or United States
$63k-$118k/yrOnsiteFull Time
ViasatNASDAQ: VSAT: Provides global satellite broadband and secure networking communication services.
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, Workday and Microsoft Office proficiency; experience with escalated HR cases and regional lifecycle transactions.
Sonaca North America: Designs and manufactures structural components for the aerospace industry.
4+ YOECoordinate internal/external orders through manufacturing, manage delivery schedules, identify and resolve production/delivery risks, liaise with operations and planning; requires manufacturing/customer-service experience and use of Microsoft Office.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Lean DNA
STIIIZY: Produces cannabis products and operates retail dispensaries.
Valid California driver's license, clean driving record, open availability, ability to lift up to 40 lbs, high school diploma or equivalent, 1-2 years delivery driving experience preferred, strong customer service and time management skills.
10+ YOE10+ MgmtBachelor's in business/IS or related, 10+ years senior leadership, strong knowledge of operations, finance, customer service and employee management, ability to plan/manage operational processes and metrics.
Tampa or Arlington or Seattle or Salt Lake City or Denver or Herndon or San Diego
$131k-$178k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
3+ YOEUS citizen with active Top Secret clearance, 3+ years cloud architecture and solution implementation experience, knowledge of core AWS services, SDLC experience, coding/automation skills, and strong communication.
San Diego or Arizona or California or Colorado or Florida or Georgia or Idaho or Illinois or Kansas or Massachusetts or Michigan or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or South Dakota or Tennessee or Texas or Utah or Vermont or Washington
$85k-$100k/yrRemoteFull Time
Miva: Provides a cloud e-commerce platform for enterprise merchants.
3+ YOE3+ years managing customer-facing projects in Professional Services, web development, SaaS, or eCommerce; skilled in scoping, scheduling, risk management, SOW-to-plan translation, high-volume delivery, and client communication.
SILTT: Provides specialized infrastructure and data center engineering services globally.
10+ YOE5+ MgmtBachelor's degree,10+ years in network operations/service delivery or change management,5+ years leading change in 24x7 ops,ITIL knowledge,experience with ServiceNow/monitoring tools,excellent communication and analytical skills.
ServiceNow, Remedy, JIRA Service Management, SolarWinds, LogicMonitor
ResMedNew York Stock Exchange: RMD: Developing cloud-connected medical devices for sleep and respiratory care.
8+ YOE8+ years in CCaaS, contact center product mgmt; NICE inContact exp; global multi-region delivery; Salesforce Service Cloud; strong leadership and communication.
NICE inContact, RingCentral, Salesforce Service Cloud, RightAnswers Knowledge Management, Observe.ai, Agentic AI
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Provide exceptional service to professional customers, drive sales to meet monthly goals, manage order fulfillment/loading/deliveries, leverage product knowledge; bilingual skills may be preferred.
Digital Servicing Business Technology Senior Manager
Brooklyn or Albany or San Diego or Buffalo or Amherst
$116k-$216k/yrHybridFull Time
KeyBankNYSE: KEY: Provides retail, commercial, and investment banking products and services.
7+ YOE7+ years relevant experience; build and lead technology teams, manage large multi-year programs, oversee 24/7 production support, strong program/project and agile delivery expertise, bachelor’s degree preferred or equivalent experience.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
2+ YOERequires a bachelor's in computer science, information systems, or related field, or relevant certifications; 2+ years customer-facing technical experience, 5+ years network experience, and 5+ years service delivery or technical account management.
Palomar Health: Public healthcare district providing comprehensive hospital and medical services.
1+ YOECurrent California RN license, BLS, NRP, ACLS, and AWHONN fetal monitoring certification required; at least 1 year of related Labor and Delivery, OB Circulating, or OB PACU experience.
Microsoft Windows, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft PowerPoint
Brain Corp: Develops AI software for commercial autonomous mobile robots.
5+ YOE2+ Mgmt5+ years software engineering experience with cloud/platform/backend systems, 2–3 years people-management, BS/MS in CS or related, proven cloud service delivery/operations, strong communication and architecture skills.