358 service delivery manager jobs at 161 companies in Kettering, MD
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Service Delivery Manager
Ashburn, Virginia, United States
HybridFull Time
15+ YOE10+ MgmtSenior IT service delivery leader with 15+ years portfolio/project management, 10+ years leading teams; BA/BS in IT/CS/IS, PMI PMP required, active Top Secret clearance and US citizenship required, proficiency with Microsoft Office.
Microsoft Office
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Service Delivery Manager
McLean, Virginia, United States
$146k-$234k/yr OnsiteFull Time
12+ YOETS/SCI with polygraph, 12+ years leadership experience, experience supporting Intelligence Community or federal customers, proven management of 100+ personnel, program delivery and risk management skills.
1w
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Service Delivery Manager-SMB
Herndon, Virginia, United States
$74k-$134k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4–7 years managing B2B service delivery and 2–4 years coordinating cross-functional teams and improving delivery processes. Must be U.S. work-authorized.
401(k), employee stock purchase plan
1mo
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Service Delivery Manager
Bethesda or Chapel Hill
RemoteFull Time
5+ YOE5+ years in U.S. higher education (assessment, accreditation, or institutional effectiveness), 3+ years in SaaS client success/service delivery, strong communication, analytical, and cross-functional collaboration skills, and experience driving adoption and renewals.
HelioCampus Assessment, Jira Service Management
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Service Delivery Manager
McLean, Virginia, United States
$146k-$234k/yr OnsiteFull Time
12+ YOE12+ MgmtCurrent TS/SCI with polygraph, 12+ years leadership managing large service contracts and teams, experience supporting Intelligence Community or federal customers, strong executive communication and mentoring skills; PMP and related degree preferred.
1w
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Service Delivery Manager-SMB
Herndon, Virginia, United States
$74k-$134k/yr OnsiteFull Time
4+ YOEBachelor's degree in business administration, information technology, or related field; 4–7 years of B2B service delivery experience; 2–4 years coordinating stakeholders and implementing process improvements.
401(k), employee stock purchase plan, flexible spending account
2d
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Manager, Delivery Management
Annapolis or Pennsylvania or District of Columbia or Virginia
$125k-$135k/yr OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience, 5+ years of project or professional services delivery experience, enterprise technology engagement ownership, stakeholder management, and executive reporting.
Wrike, Salesforce, PSA
3w
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Service Delivery Manager - Columbia, MD
Columbia, Maryland, United States
$83k-$110k/yr OnsiteFull Time
Not specified in the posting.
2w
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Associate Service Delivery Manager
Gaithersburg, Maryland, United States
OnsiteFull Time
3+ YOE3+ years progressive IT experience; bachelor’s in IT management preferred; attain CompTIA Project+ within 9 months; customer-facing, project and account management skills required.
2w
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Associate Service Delivery Manager
Gaithersburg, Maryland, United States
OnsiteFull Time
3+ YOE3+ years progressive IT experience; bachelor’s preferred; must manage client accounts, drive renewals/projects, coordinate vendors, and attain CompTIA Project+ within 9 months.
1mo
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Service Delivery Manager / IT Project Manager
Lexington Park, Maryland, United States
$75k-$90k/yr HybridFull Time
3+ YOEBachelor's degree with 3+ years experience (substitutions allowed), US citizen with Secret clearance, project management, cloud and on‑prem hosting, POA&M and audit experience, risk analysis, stakeholder coordination.
AWS GovCloud, CSM portals, Plan of Actions & Milestones (POA&M)
1w
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Service Delivery Engineer
Columbia, Maryland, United States
$83k-$157k/yr OnsiteFull Time
2+ YOEU.S. citizen with 2+ years in service delivery, production engineering, or quality management; experience with hardware production, ISO/AS9100 quality systems, root cause analysis, ability to lift 50 lbs, and willingness to travel ~15%.
2w
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Collections & Member Management Systems Delivery Manager
McLean, Virginia, United States
$69k-$134k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering required; 5+ years technical project management and delivery in application development/production support and 5+ years in financial services; LOS/FICO experience preferred; strong communication and cross-functional skills.
FICO LOS, ITSM
2mo
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Solutions Delivery Manager
Washington, District of Columbia, United States
OnsiteFull Time
10+ YOEITIL v4 Foundation and Intermediate required; 10+ years in IT service management/deskside/IT asset management; experience managing 20+ people; strong ServiceNow proficiency; bachelor's in IT/CS preferred (or equivalent experience).
ServiceNow
3w
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Advisor, Integrated Service Delivery, Employee
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEMaster's in public/global health or related; 5+ years international health experience with HIV/MNCH/integrated service delivery; 2+ years implementation in Sub-Saharan Africa; experience with PEPFAR preferred; ability to travel up to 30%.
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1mo
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Associate Director, Delivery Site & Service
Madison or Eleanor or Eastanollee or Houston or Pittsburg or Hitchcock or Chattanooga or Millington
$146k-$272k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years in logistics/project/construction management,5+ years managing teams,degree in engineering/business/logistics preferred,ERP and Microsoft product suite experience,ability to travel up to 25% domestically.
ERP, Microsoft product suite
3w
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Technical Project Manager / Service Delivery Lead
Chantilly, Virginia, United States
$170k-$200k/yr OnsiteFull Time
5+ YOEActive TS/SCI with CI Poly required, 5+ years technical project/service delivery management, bachelor’s degree in IT/engineering/business, ITIL 4 Foundation required; PMP/SAFe preferred; experience with classified federal/IC environments.
Microsoft Azure, Azure Virtual Desktop, Microsoft 365, ServiceNow
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1w
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Program Manager/Service Delivery Manager
Ashburn or Washington
OnsiteFull Time
15+ YOE10+ MgmtBachelor's degree, active PMP, 15+ years program/project management, 10+ years leading teams, proficiency with Microsoft Office, AI familiarity, ability to obtain Public Trust clearance.
Microsoft Office
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