120 service delivery manager jobs at 69 companies in Mesa, AZ
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Service Delivery Manager
Fort Wayne or Scottsdale
OnsiteFull Time
Corsica Technologies: Provides managed IT and cybersecurity services for businesses.
5+ YOE3+ MgmtBachelor's or equivalent experience; 5+ years in IT service delivery/operations; 3+ years customer-facing leadership; strong IT infrastructure, cloud, networking, security knowledge; ITIL familiarity.
ITIL Service Management, Microsoft Azure, AWS, Google Cloud Platform, Microsoft 365 Administration, Autotask, Datto, SolarWinds, Power BI, RMM
Austin or Portland or Hillsboro or Beaverton or Phoenix or Chandler or Albany or Buffalo or Gloucester
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
4+ YOEBachelor's degree, 4+ years relevant experience, project/program management expertise, stakeholder engagement, change implementation, strong documentation and communication skills, able to travel ~25%.
SungrowShenzhen Stock Exchange: 300274: Manufactures solar inverters and energy storage systems for clean power.
3+ YOE3+ years managing ServiceNow (ITSM/ITOM/ITAM), ServiceNow implementation experience, ITIL 4 Foundation and CSA (or ability to obtain), leadership and communication skills, ISO 27001/SOC 2 support experience.
ServiceNow, ITSM, ITOM, ITAM, Discovery, Service Mapping, CMDB, Event Management, Operational Intelligence, Service Catalog, Knowledge Management, ISO 27001, SOC 2
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
1+ YOEMinimum 1 year call center or sales/management experience; ability to work onsite in Tempe, AZ; strong coaching, time management, organizational, and data/reporting skills.
Percepta: Provides customer experience outsourcing for the automotive industry.
1+ YOE1+ year call center or sales management experience; ability to coach and mentor associates, manage performance metrics, handle escalations, and interpret data for reporting; must be able to work onsite in Tempe, AZ.
Percepta: Provides customer experience and business services for automotive brands.
1+ YOE1+ MgmtMinimum 1 year call center or sales management experience; ability to work onsite in Tempe AZ; strong coaching, data interpretation, and organizational skills.
Ascend Learning: Provides educational software and certifications for healthcare professionals.
10+ YOE4+ MgmtBachelor’s degree required; 10+ years in IT service delivery, vendor management, sourcing, or commercial technology operations; 4+ years managing people; enterprise MSP experience and ITIL familiarity required.
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
Albany or Austin or Beaverton or Buffalo or Chandler or Gloucester or Hillsboro or Phoenix or Portland
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
4+ YOEBachelor's degree required, 4+ years project/program management experience, strong stakeholder and change management skills, project documentation and risk management experience, ability to work in cleanrooms and perform physical tasks; ~25% travel.
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
Ai Vend Solutions: Authorized distributor of AI-powered smart vending solutions.
Valid driver’s license and clean motor vehicle record required; ability to lift up to 50 lbs; previous delivery or route experience preferred; strong time-management and customer-service skills.
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
5+ YOE5+ years product management (2+ years focused on cloud/AWS), strong AWS service knowledge, Agile experience, Jira/Azure DevOps, stakeholder management, cloud governance and FinOps familiarity.
Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
HDR: Global provider of engineering, architecture, environmental and construction services.
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
VieMed HealthcareNASDAQ: VMD: Provides in-home respiratory therapy and medical equipment solutions.
1+ YOEHigh school diploma preferred; 1–3 years of EMT or medical delivery driver experience preferred. Requires strong written and verbal communication, problem-solving, time management, and customer service skills.
Cybersecurity Product & Service Delivery Specialist, AVP
Tempe or Jersey City or Brea
$112k-$153k/yrHybridFull Time
Mitsubishi UFJ Financial GroupNew York Stock Exchange: MUFG: Global financial group providing diverse banking and investment services.
3+ YOE3–5 years in cybersecurity operations, program or risk management; experienced in program execution, KPIs, executive reporting, stakeholder engagement, and process improvement.
Global Credit Union: Member-owned financial cooperative providing banking and lending services.
5+ YOE3+ MgmtBachelor's in IT or equivalent experience,5+ years IT service delivery experience,3+ years leadership in support functions,ITIL familiarity,experience with Service Desk/Problem/Change/Major Incident,ability to work with Agile teams,and on-call availability.