118 service delivery manager jobs at 66 companies in Orange, CT
1mo
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Director of Service Delivery
Hauppauge, New York, United States
OnsiteFull Time
7+ YOE3+ Mgmt7+ years in IT service delivery (MSP preferred), 3+ years managing technical teams, proven SLA/KPI and escalation management, ability to align people/process/technology and drive operational improvements.
PSA/RMM, ConnectWise, Autotask, Datto, Ninja, Microsoft 365
6d
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VP, Consumer Bank Service Delivery Manager
Stamford or Charlotte or Chicago or Alpharetta or New York City or West Chester
$110k-$185k/yr HybridFull Time
7+ YOEBachelor’s degree and 7 years of IT experience, or high school diploma/GED and 10 years; 5 years of IT project management in banking and 5 years with ITIL and SDLC.
ITIL, SDLC, Fiserv
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1mo
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Director, Enterprise IT Service Delivery
Rye, New York, United States
$170k-$180k/yr OnsiteFull Time
8+ YOE7+ MgmtBachelor's in IT/CS required, Master's/MBA preferred. 8+ years IT service delivery (min 8), 7+ years senior leadership. Strong ITIL, incident/request management, enterprise service management, leadership, and communication skills.
2w
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Service Delivery Coordinator
Niantic, Connecticut, United States
$18-$19/hr RemoteFull Time
High school diploma or equivalent required; proficiency with Microsoft Office 365, strong communication and multitasking skills, adaptability, and ability to manage multiple priorities.
Microsoft Office 365, ServiceNow
2d
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Service Delivery Supervisor
Farmington, Connecticut, United States
$21-$27/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–2 years of health information experience, HIPAA knowledge, leadership, communication, and data quality skills; Power BI and MS Office required. EPIC or Cerner experience is a bonus.
Power BI, Microsoft Office, EPIC, Cerner
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1mo
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Director, Enterprise IT Service Delivery
Rye or New York City or Westchester County or New York or New Jersey or Connecticut
$170k-$200k/yr OnsiteFull Time
8+ YOE7+ MgmtBachelor's in IT/CS required; 8+ years IT service delivery experience with at least 7 years in senior leadership; expert in ITIL, incident/request management; strong stakeholder communication and team leadership.
ITIL, Agile/Scrum
1mo
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Director, Delivery Partner - Major Hospital Network
Rhode Island or Massachusetts or Norwalk or Southbury or California or Colorado or New York City or Washington or Washington, D.C. or United States
$162k-$291k/yr OnsiteFull Time
10+ YOE10+ years IT service delivery experience with 5+ years in healthcare IT managed services or Epic-enabled hospital operations; experience managing large multi-year contracts and budgets, leading 150+ blended workforce, ITIL-grounded service management, strong customer and financial governance skills.
Epic EHR, ITIL, Microsoft
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services teams, ITIL 4 Foundation, Azure and Microsoft 365 operational knowledge, ServiceNow experience, strong executive communication.
Microsoft Azure, Microsoft Azure Government, Microsoft 365, Microsoft 365 GCC High, Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Defender, Microsoft Purview, Azure Monitor, Log Analytics, ServiceNow
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services/support teams, ITIL 4 Foundation, working knowledge of Azure and Microsoft 365, ServiceNow experience, SLA/KPI and service desk operations expertise.
Microsoft Azure Government, Microsoft 365 GCC-High, Microsoft Azure, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft Azure Monitor, Microsoft Log Analytics, ServiceNow
2d
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Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
6d
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Senior Product Manager, B2B Service Customer & Partner Portals
Chicago or New York City or Reston or White Plains
$113k-$188k/yr HybridFull Time
7+ YOE7+ years in product management, digital experience, service operations, portals, business process management, or Salesforce-related roles; Agile delivery, analytics, self-service, and customer operations experience required.
Salesforce Experience Cloud, Salesforce Service Cloud, Salesforce, AI, HSA, FSA, 401(k), Employee Stock Purchase Plan (ESPP)
2w
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Senior HR Service Delivery Specialist - HR Compliance Specialist
Kennesaw or Minneapolis or Clayton or Waltham or St Cloud or White Plains or Wichita or Madison or Tampa or Hagerstown or Philadelphia or Riverwoods or New York City or Chicago or Indianapolis
$71k-$125k/yr HybridFull Time
3+ YOEBachelor's or equivalent experience, 3+ years HR compliance or policy experience, strong knowledge of employment law, project management, analytics, stakeholder management, and Microsoft Office proficiency.
Microsoft Office Suite
1mo
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Delivery Services Manager / Dispatch Coordinator (438)
Danbury, Connecticut, United States
OnsiteFull Time
Experience in dispatch/transportation leadership, strong communication, Microsoft Office proficiency, ability to prioritize multiple tasks, dispatch experience preferred, mechanical knowledge a plus, ensure regulatory and safety compliance.
Microsoft Office
1d
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Delivery Driver
Hicksville, New York, United States
$17/hr FieldFull Time
Valid driver's license and automobile insurance required; drivers must be 21+. Must lift up to 50 pounds, use navigation devices, communicate professionally, manage transactions, and meet company insurance requirements.
2mo
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Delivery Station Customer Service Associate, DSL
Glastonbury, Connecticut, United States
$19-$26/hr OnsiteFull Time
High school diploma or equivalent, customer service and computer experience, Microsoft Office proficiency, effective prioritization, time management, web browsing, database searching, and instant messaging familiarity.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
3w
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Delivery Driver (non-CDL)
New York City or The Hamptons or Greenwich
$20-$27/yr FieldFull Time
Valid driver's license, clean driving record, ability to lift and operate hand truck, excellent time management and customer service; open availability required.
2w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
2w
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Customer Service Lead
Farmingdale, New York, United States
$19-$26/hr OnsitePart Time
Provide friendly customer service, manage delivery scheduling and payments, resolve escalated issues, communicate effectively, multitask in a fast-paced retail environment, and work retail schedule including weekends and holidays.
CRM (Customer Relationship Management), Ticketing system
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