118 service delivery manager jobs at 70 companies in Smithsburg, MD
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Service Delivery Manager
Ashburn, Virginia, United States
HybridFull Time
Zantech: Provides technology and cybersecurity solutions to federal government agencies.
15+ YOE10+ MgmtSenior IT service delivery leader with 15+ years portfolio/project management, 10+ years leading teams; BA/BS in IT/CS/IS, PMI PMP required, active Top Secret clearance and US citizenship required, proficiency with Microsoft Office.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
4+ YOEBachelor's degree required; 4–7 years managing B2B service delivery and 2–4 years coordinating cross-functional teams and improving delivery processes. Must be U.S. work-authorized.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
4+ YOEBachelor's degree in business administration, information technology, or related field; 4–7 years of B2B service delivery experience; 2–4 years coordinating stakeholders and implementing process improvements.
Fairweather: Provides remote medical, safety, and logistics support for Alaskan industries.
3+ YOE3+ years progressive IT experience; bachelor’s in IT management preferred; attain CompTIA Project+ within 9 months; customer-facing, project and account management skills required.
Doyon Technology Group: Management overseeing a portfolio of IT technology enterprises.
3+ YOE3+ years progressive IT experience; bachelor’s preferred; must manage client accounts, drive renewals/projects, coordinate vendors, and attain CompTIA Project+ within 9 months.
2+ YOEU.S. citizen with 2+ years in service delivery, production engineering, or quality management; experience with hardware production, ISO/AS9100 quality systems, root cause analysis, ability to lift 50 lbs, and willingness to travel ~15%.
Savvee: Provides IT and program management services to federal agencies.
15+ YOE10+ MgmtBachelor's degree, active PMP, 15+ years program/project management, 10+ years leading teams, proficiency with Microsoft Office, AI familiarity, ability to obtain Public Trust clearance.
Alternative Delivery Manager, Heavy Civil Construction - Michels Preconstruction Services, Inc.
Reston, Virginia, United States
OnsiteFull Time
Michels: Provides global energy, utility, and infrastructure construction services.
10+ YOEBachelor's in Construction Management or Civil Engineering (or equivalent), 10+ years construction management experience, heavy civil construction and alternative delivery (design-build/EPC) experience, client management, pricing and scheduling, technical writing, valid driver license; travel may exceed 50%.
Monoflo International: Manufacturer of injection-molded reusable plastic transport packaging solutions.
3+ YOE1+ Mgmt3+ years IT support experience with 1+ year in a senior/lead role; hands-on experience with Kaseya VSA/IT Glue, Cisco Meraki, Windows Server/Active Directory, RMM tooling; ability to lift 50 lbs, travel between facilities, and work on production floors.
Kaseya One, Kaseya VSA, IT Glue, Cisco Meraki, Windows Server, Active Directory, Group Policy, DelmiaWorks, Scale Computing HC3, HyperCore, Microsoft 365, Entra ID, Azure AD, Intune, SharePoint, RMM
CyrusOne: Designs, builds, and operates global data center infrastructure.
0+ YOECustomer service or technical experience, troubleshooting and ticket management skills, Microsoft Word and Excel proficiency, strong communication, ability to lift 50 pounds, and flexible on-call availability.
Microsoft Word, Microsoft Excel, Windows, ITIL, Visio, AutoCAD, Trane Tracer Summit, Square D Power Logic, Caterpillar/ISO Power Lynx
Security Delivery Practice Manager, Global ProServe Security
Jersey City or Seattle or New York or Herndon
$169k-$251k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
8+ YOE3+ Mgmt5+ years program/engagement management, 8+ years IT or management consulting with 3+ years people leadership, bachelor's in CS/math or related, security services experience; AWS certs preferred.
Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yrHybridFull Time
Applied Information Sciences: Provides cloud transformation and software engineering services for enterprises.
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services teams, ITIL 4 Foundation, Azure and Microsoft 365 operational knowledge, ServiceNow experience, strong executive communication.
Microsoft Azure, Microsoft Azure Government, Microsoft 365, Microsoft 365 GCC High, Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Defender, Microsoft Purview, Azure Monitor, Log Analytics, ServiceNow
Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yrHybridFull Time
Applied Information Sciences: Delivers cloud transformation and software engineering services to organizations.
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services/support teams, ITIL 4 Foundation, working knowledge of Azure and Microsoft 365, ServiceNow experience, SLA/KPI and service desk operations expertise.
Microsoft Azure Government, Microsoft 365 GCC-High, Microsoft Azure, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft Azure Monitor, Microsoft Log Analytics, ServiceNow
Associate Manager, Sales & Delivery - Gaithersburg Service Center
Gaithersburg, Maryland, United States
$71k-$89k/yrOnsiteFull Time
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
4+ YOE1+ Mgmt4+ years sales/retail/hospitality experience preferred, HS diploma required, 1+ years leadership preferred, valid driver’s license and clean driving record, ability to travel up to 25%, experience with P&L/POS/CRM, HR experience preferred.
P&L, POS, CRM, Confluence, Smartsheet, Google Workspace, Microsoft Office
Connected Services Mid-Market Delivery Lead (Manhattan Associates)
New York City or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
10+ YOE10+ years leading delivery for large-scale WMS/fulfillment transformations (Manhattan/native SaaS), experience with proposals/RFPs/orals, delivery governance, risk management, and stakeholder management; Bachelor's degree or equivalent experience; travel 25–75%.
Leslie'sNASDAQ: LESL: Sells pool and spa supplies and provides maintenance services.
Valid driver\u0002s license with clean driving history, high school diploma or equivalent, ability to lift 50\u0002100+ lbs, leadership and customer-service skills; delivery/warehouse experience preferred; familiarity with hand/power tools and forklift a plus.
Senior Product Manager, B2B Service Customer & Partner Portals
Chicago or New York City or Reston or White Plains
$113k-$188k/yrHybridFull Time
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
7+ YOE7+ years in product management, digital experience, service operations, portals, business process management, or Salesforce-related roles; Agile delivery, analytics, self-service, and customer operations experience required.
Salesforce Experience Cloud, Salesforce Service Cloud, Salesforce, AI, HSA, FSA, 401(k), Employee Stock Purchase Plan (ESPP)
Senior HR Service Delivery Specialist - HR Compliance Specialist
Kennesaw or Minneapolis or Clayton or Waltham or St Cloud or White Plains or Wichita or Madison or Tampa or Hagerstown or Philadelphia or Riverwoods or New York City or Chicago or Indianapolis
$71k-$125k/yrHybridFull Time
Wolters KluwerEuronext Amsterdam: WKL: Provides professional information and software solutions for specialized industries.
3+ YOEBachelor's or equivalent experience, 3+ years HR compliance or policy experience, strong knowledge of employment law, project management, analytics, stakeholder management, and Microsoft Office proficiency.