64 service delivery manager jobs at 38 companies in Springfield, MA
2mo
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IT Service Delivery Manager
Lenox, Massachusetts, United States
OnsiteFull Time
3+ YOE1+ Mgmt3–5 years in service delivery, infrastructure operations, application support, or IT leadership; experience managing web apps, APIs, cloud services; strong incident and change management; networking and Microsoft server/workstation familiarity; professional, customer-focused; high school diploma required.
API management, Cloud services, Monitoring tools, Microsoft Server and workstations, Networking equipment
3w
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Service Delivery Manager
Agawam, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
Bachelor's degree or equivalent; strong Lean and SIOP knowledge; advanced Excel and MS Office; experience with QAD preferred; strong analytical, communication, organizational, and leadership skills.
Microsoft Office, Microsoft Excel, QAD
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
21h
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Service Delivery Supervisor
Farmington, Connecticut, United States
$21-$27/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–2 years of health information experience, HIPAA knowledge, leadership, communication, and data quality skills; Power BI and MS Office required. EPIC or Cerner experience is a bonus.
Power BI, Microsoft Office, EPIC, Cerner
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
3mo
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Delivery Driver Class A
Cheshire, Connecticut, United States
$75k-$100k/yr OnsiteFull Time
Valid Class A CDL with clean driving record; ability to lift up to 80 lbs; push/pull up to 200 lbs; able to perform physical delivery tasks; reliability and time management; early morning or overnight availability.
2mo
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Delivery Station Customer Service Associate, DSL
Glastonbury, Connecticut, United States
$19-$26/hr OnsiteFull Time
High school diploma or equivalent, customer service and computer experience, Microsoft Office proficiency, effective prioritization, time management, web browsing, database searching, and instant messaging familiarity.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
4w
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Customer Service Lead starting at $20 hourly
Manchester, Connecticut, United States
$20/hr OnsiteFull Time
Provide friendly customer service, schedule deliveries, manage payments, resolve escalated issues, support team members, and work retail schedules including nights/weekends/holidays.
CRM
1mo
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Food Service Supervisor - Mass College of Liberal Arts
North Adams, Massachusetts, United States
$22-$25/hr OnsiteFull Time
Supervise food service staff, maintain food safety and sanitation, manage schedules and inventory, and ensure timely catering and service delivery.
1mo
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Product Specialist/Delivery Coordinator
West Springfield, Massachusetts, United States
OnsiteFull Time
Able to educate customers on vehicle features and technologies, manage appointments, communicate clearly, stay organized, and assist with vehicle registration and delivery tasks.
Bluetooth, Eyesight Adaptive Cruise Control
1mo
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Product Specialist/Delivery Coordinator
West Springfield, Massachusetts, United States
OnsiteFull Time
Educate customers on vehicle features and technologies, manage appointment times, provide tutorials and assistance with vehicle registration and delivery; strong organizational and communication skills required.
2mo
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Assistant Director of IT Service Delivery / ServiceNow Platform Owner
Middletown or Massachusetts or Vermont or New Hampshire or Maine or Connecticut or Rhode Island or New York
$113k-$137k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree and 5+ years in IT service delivery/ITSM with 2+ years supervisory experience; ServiceNow administration and governance experience; ITIL Foundations required; Windows/macOS, Microsoft 365, Google Workspace knowledge; strong stakeholder, vendor, and analytical skills.
ServiceNow, Windows, macOS, Microsoft 365, Google Workspace, Jamf, Microsoft Intune, SCCM, JavaScript
2w
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Installer Service Specialist
Orange, Massachusetts, United States
$15-$20/hr OnsiteFull Time
Strong mechanical background, above-average communication, ability to take and invoice orders, stage parts, route delivery specialists; ASE certification and bilingual skills desired.
1w
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Assistant Manager(03904) - 711 Southbridge st
Auburn, Massachusetts, United States
OnsiteFull Time
Requires judgment, math, multitasking, customer service, cash and inventory control, scheduling, computer order entry, and the ability to perform physical store and delivery tasks.
2w
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Sr. Account Manager - Express Scripts - Hybrid
St. Louis or Bloomington or Morris Plains or Bloomfield
$97k-$161k/yr HybridFull Time
Manage day-to-day client relationships, ensure service delivery, review performance metrics, execute benefit requests and implementations; travel up to 20%; strong communication, analytical and project management skills; Microsoft Office proficiency.
Microsoft Office
2w
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Overnight Transportation Manager
Norwich, Connecticut, United States
$60k-$90k/yr OnsiteFull Time
3+ YOE1+ Mgmt3+ years transportation/delivery or warehouse experience, 1+ year supervising staff, high school/GED preferred, DOT regulation knowledge, Microsoft Office/Excel skills, ability to drive and work nights.
Microsoft Excel, Microsoft Office
3mo
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Retail Store Manager
Hadley, Massachusetts, United States
$61k-$81k/yr OnsiteFull Time
5+ YOE2+ MgmtFive plus years retail experience with inventory, merchandising, customer service; two plus years supervising a diverse team; strong leadership and KPI delivery.
2mo
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General Manager - NEW LOCATION Avon CT
Glastonbury or Avon or Simsbury
$70k-$75k/yr OnsiteFull Time
2+ YOE2+ years restaurant general manager experience, valid NYC Department of Health Food Protection Certificate, leadership and staff development, POS and Gmail proficiency, experience with 3rd-party delivery, budgeting and cost control, food safety compliance.
Gmail Suite, POS System, 3rd Party Delivery Platforms
1w
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Registered Nurse Acute (RN) - Labor And Delivery
New Britain, Connecticut, United States
OnsitePart Time
1+ YOEActive CT RN license, AHA BLS, 1 year (1000 hours) RN experience, graduate of accredited nursing program/associate degree, strong communication and computer skills, ability to precept and manage clinical priorities.
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