82 service delivery manager jobs at 55 companies in Surfside, FL
5d
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Senior Service Delivery Manager
Fort Lauderdale, Florida, United States
OnsiteFull Time
3+ YOERequires 3+ years in service delivery or IT account management, outsourcing or complex-organization experience, a college degree, English and Spanish fluency, IT technology experience, project management, and ITIL knowledge.
Windows Server, Virtual Machines, ITIL v4, Service Request, Incident, Problem, Change Management, Configuration Management
2mo
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Principal Delivery Executive - Service Delivery Manager (Tampa, FL, US)
Miami or Tampa
$118k-$270k/yr OnsiteFull Time
Lead end-to-end IT infrastructure service delivery, ensure SLA and contractual compliance, own account financials, drive service governance and continuous improvement, and act as executive escalation for client issues; ITIL V3 Foundation required.
2w
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AMS Service Delivery Manager
Miramar, Florida, United States
OnsiteFull Time
8+ YOE8+ years IT experience managing AMS for SAP landscapes, SAP S/4HANA expertise, ServiceNow and ITIL v4 experience, vendor management, budgeting, and strong communication and leadership skills.
SAP ECC, S4 Hana, BTP, Solution Manager, HQPC, SAP S/4HANA, SAP Fiori, Core Data Services (CDS), SAP Cloud ALM, ServiceNow, ITIL v4, Agile, DevOps, AIOps
2w
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Manager Network Service Delivery (US)
Mount Laurel or Fort Lauderdale
$98k-$159k/yr OnsiteFull Time
7+ YOE7+ years relevant experience supporting enterprise LAN/WAN/SD-WAN; leadership managing teams; experience with lifecycle planning, incident leadership, SLAs, vendors; undergraduate degree or technical certificate; ITIL/CCNA/CCNP/PMP preferred.
Aruba, Arista, Cisco, SD-WAN, ServiceNow, ThousandEyes, NetBrain, Splunk
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
3w
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Specialist, IT Service Delivery
Miami, Florida, United States
OnsiteFull Time
5+ YOE5+ years in end-user or service delivery roles; proficiency with Service Desk platforms, Microsoft 365, Azure AD/Entra ID, Intune MDM; SLA/KPI management; legal U.S. work authorization; ability to perform physical tasks.
ServiceNow, Jira, Microsoft 365, Azure AD, Entra ID, Microsoft Intune MDM, Windows 11, Azure Virtual Desktop (AVD), Endpoint Configuration Manager, Azure Backup, Veeam, Power BI, Microsoft Excel, Microsoft Teams, Microsoft SharePoint, Exchange Online, Zoom
1w
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Delivery Director
Miami or Canada
RemoteFull Time
15+ YOERequires 15+ years in IT delivery, professional services, customer success, program management, implementations, or related leadership; experience leading project managers and enterprise implementations.
3mo
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AMS Service Delivery Manager (Miramar, FL, US, 33027)
Miramar, Florida, United States
OnsiteFull Time
8+ YOELeads AMS support, SAP/S4HANA, ITIL/ITSM, ServiceNow, cloud/hybrid operations, and vendor management.
SAP ECC, SAP S/4HANA, SAP Fiori, CDS, SAP Cloud ALM, Solution Manager, HQPC, ServiceNow, ITIL, Agile, DevOps, AIOps
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1mo
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Technical Project Manager - Service Delivery
Miami, Florida, United States
OnsiteFull Time
8+ YOE8+ years technical project management experience delivering complex network or infrastructure projects; bachelor’s in a technical field; PMP/Agile preferred; strong communication, risk management, and integration skills.
Jira, Confluence, Microsoft Project, Jenkins, Python
1mo
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Service Delivery Analyst - Opa Locka
Opa Locka, Florida, United States
OnsiteFull Time
5+ YOEBachelor's degree, 5+ years experience in requirements management/systems analysis, Agile and Lean experience, SDLC and change management knowledge, strong communication and facilitation skills.
6h
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Program Management Business Class and Service Delivery Technology Lead
Woodcliff Lake or Richmond Hill or Toronto or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Boston or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Omaha or Las Vegas or Reno or Newark or New York City or White Plains or Charlotte or Raleigh or Bismarck or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Fort Worth or Houston or Round Rock or San Antonio or Salt Lake City or Vienna or Bellevue or Gillette or Vancouver or Seattle or San Diego or Olympia or Lexington or Riverside or Portland or Des Moines or Coeur d'Alene or Spokane or Pensacola or Memphis or Columbia or Vancouver or Athens or Mobile or Tucson or Claremont or Long Beach or Oakland or Ventura or Durango or Fort Collins or Fort Lauderdale or Sarasota or West Palm Beach or Ames or Cedar Rapids or Springfield or Indianapolis or Baton Rouge or Lafayette or Metairie or Thief River Falls or Forsyth or Springfield or St. Louis or Bozeman or Fargo or Albany or Syracuse or Oklahoma City or Tulsa or Bend or Bethlehem
HybridFull Time
10+ YOEBachelor's degree in a related professional, architecture, or engineering field; 10+ years' experience; professional or engineering registration; team management, program strategy, technology, and stakeholder leadership.
E-Builder, Procore, Kahua, Oracle Primavera, Project Management Information System (PMIS)
3mo
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Senior Technical Program Manager (HR Service Delivery Optimization)
Plantation, Florida, United States
$119k-$190k/yr OnsiteFull Time
7+ YOE7+ years in program management leading complex HR/IT projects; strong HR systems experience (Workday preferred; UKG Pro WFM a plus); governance, risk, and capacity planning; proficient in Jira, Confluence, Smartsheet, MS Project, Tableau, Excel.
Workday, UKG Pro WFM, Jira, Confluence, Smartsheet, MS Project, Tableau, Excel
4w
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Cookie Delivery Driver
Sweetwater, Florida, United States
FieldPart Time
Must be 18+, legally eligible to work, have own car with valid license, registration and insurance, smartphone with data, pass motor vehicle background check; time-management and customer service skills.
GasBuddy
3w
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Traveling Line Service Manager
Orlando or Fort Lauderdale or Sarasota or Tampa
FieldFull Time
3+ YOE1+ Mgmt3+ years aviation experience, 1+ year supervisory experience, familiarity with X1,WingWare,JetQC,Airplx, POS systems; strong leadership, training delivery, and safety/regulatory knowledge; bachelor's preferred.
X1, WingWare, JetQC, Airplx
1mo
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Director of Client Delivery - Growth & Marketing Practice (External Client-Facing)
Baton Rouge or Miami or Lafayette or Houston or Charlotte or New Orleans or West Palm Beach or Fort Lauderdale or Raleigh or Dallas or Atlanta or Philadelphia
$120k-$250k/yr HybridFull Time
10+ YOEBachelor's degree and 10+ years leading delivery, client services, or operations in agencies or professional services; supervisory experience; experience with PM platforms; strong operational, client-facing, and AI/automation aptitude.
Asana, Monday.com, ClickUp, Wrike, Smartsheet, Microsoft Power Automate, Microsoft Power BI, Microsoft Lists, Copilot Enterprise, ChatGPT, Claude, Google Analytics, Google Ads, Meta Ads, LinkedIn Ads, SEMrush, HubSpot, WordPress, Wix, Squarespace
4d
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Director of Product Management - Claims & Customer Service
Deerfield Beach, Florida, United States
HybridFull Time
Product management experience with ownership of strategy, roadmaps, prioritization, and Agile delivery; customer service or claims initiatives; KPI analysis; stakeholder influence; and vendor and technology evaluation.
Agile, chatbots
2w
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Senior Account Manager (Client Services)
Orlando or Miami or New York City
$70k-$80k/yr HybridFull Time
3+ YOE3+ years in account management/client services or project management; strong communication, relationship-building, negotiation, and project delivery skills; familiarity with sales cycles; HubSpot and WordPress experience preferred.
HubSpot, WordPress
1mo
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Manager, People Services Operations
Miami or Shelton
$105k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years HR operations experience; vendor/contract management, HR policy and compliance, HR systems (ATS/HRIS/Dayforce) and strong communication and project coordination skills.
ATS, Dayforce, HRIS
1mo
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Service Account Representative
Miramar or Stuart
OnsiteFull Time
3+ YOEManage service delivery and assigned accounts, schedule and follow up on maintenance, track costs and contracts, perform invoicing, attend customer meetings; requires strong customer service, Microsoft Outlook/Excel/Word proficiency, and basic financial knowledge.
Microsoft Outlook, Microsoft Excel, Microsoft Word
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