222 service delivery manager jobs at 127 companies in Webster, MA
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Service Delivery Manager
Acton, Massachusetts, United States
RemoteFull Time
Proven service delivery experience within Oracle ERP/Fusion ecosystem; strong SLAs/KPIs knowledge, team leadership, client management, ITIL/Agile familiarity, ServiceNow and integration platform experience, bachelor's degree or equivalent.
ServiceNow, Oracle Integration Cloud (OIC), Boomi, MuleSoft, Oracle ERP/Fusion
2w
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Service Delivery Manager
New York City or Boston
$130k-$140k/yr RemoteFull Time
5+ YOE5+ years in project management or professional services in SaaS/technical environments; experience building/managing technical project plans and coordinating technical stakeholders.
Astro, Apache Airflow
2w
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Service Delivery Specialist
New York or Norton
$53k-$95k/yr OnsiteFull Time
0+ YOE0-3 years managing B2B service delivery for public-sector or regulated customers; knowledge of telecommunications, governance and compliance; strong documentation, communication, and cross-functional coordination skills.
2w
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Service Delivery Specialist
New York City or Norton
$53k-$95k/yr OnsiteFull Time
0+ YOE0-3 years managing B2B service deliveries in regulated/public-sector environments; knowledge of telecommunications, strong documentation, compliance, cross-functional coordination, communication, and problem-solving skills.
1d
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Service Delivery Manager
Worcester, Massachusetts, United States
$140k-$155k/yr HybridFull Time
Requires strong client and stakeholder management, infrastructure and data center operations, IT asset lifecycle governance, transformation, continuous improvement, automation, AWS, and Microsoft Azure experience.
AWS, Microsoft Azure
3w
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Service Delivery Manager
Agawam, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
Bachelor's degree or equivalent; strong Lean and SIOP knowledge; advanced Excel and MS Office; experience with QAD preferred; strong analytical, communication, organizational, and leadership skills.
Microsoft Office, Microsoft Excel, QAD
6d
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Bachelor's degree in business, environmental science, engineering, or related field; extensive comparable experience may substitute. Requires OSHA training, logistics knowledge, budgeting, financial, customer relationship, and change management skills.
2w
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Technical Delivery Manager
Quincy or Boston
$120k-$203k/yr HybridFull Time
5+ YOEBachelor’s degree, 5+ years in technical delivery, project, Scrum, or service delivery roles, and security operations experience. Requires NIST knowledge and Confluence, Jira, and MS Office proficiency.
Confluence, Jira, Microsoft Office, NIST, SIEM, EDR
6d
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District Service Delivery Manager
Stoughton, Massachusetts, United States
$51k-$160k/yr OnsiteFull Time
Bachelor's degree in business, environmental science, engineering, or related field preferred; comparable experience may substitute. Requires OSHA training, DOT/RCRA knowledge, logistics, budgeting, customer relations, and change management skills.
AI
1mo
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Regional Service Manager
Littleton, Massachusetts, United States
RemoteFull Time
Manage regional service delivery and a team of 10-15 customer service engineers, use service management systems and performance metrics, drive operational improvements, and travel up to 50% for customer and employee engagements.
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
2w
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Manager, Delivery - Forward Deployed Squads (CXAI)
Charlottesville or Boston or Durham or Columbus
$100k-$160k/yr HybridFull Time
7+ YOERequires 7+ years in software development industry roles, client-services project leadership, Fortune 500 delivery experience, technical problem-solving, executive communication, and experience with complex software projects.
FueliX, Scrum, Kanban, API
1d
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Partner Delivery Advisor
San Francisco or Chicago or Boston or Burlington or Bellevue or Indianapolis or New York City or Austin or Dallas or Houston or Atlanta
$143k-$217k/yr HybridFull Time
5+ YOERequires 5+ years in consulting, technical advisory, program or account management; AI/LLM delivery experience; Salesforce platform knowledge; enterprise risk mitigation; executive communication; and multi-engagement management.
Agentforce, Salesforce, Core CRM, Data Cloud, Flow, Salesforce APIs, Sales Cloud, Service Cloud, Field Service, Marketing Cloud, Revenue Cloud, Commerce Cloud, MuleSoft, Tableau, Scrum, PMP, LLM, AI/ML, natural language processing
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1d
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Delivery Account Manager
Braintree, Massachusetts, United States
$26/hr OnsiteFull Time
3+ YOERequires 3+ years in operations, customer service, materials management, logistics, or related work; high school diploma/GED; satisfactory driving record; computer literacy; customer service and troubleshooting skills.
Apple devices, spreadsheets, presentation software, word processing, pallet jack
20h
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Delivery Account Manager
Braintree, Massachusetts, United States
$26/hr FieldFull Time
3+ YOERequires 3+ years in operations, customer service, materials management, logistics, planning, or similar; high school diploma/GED; valid driver's license, satisfactory driving record, computer literacy, customer service, and troubleshooting skills.
Apple devices, pallet jack
2mo
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Delivery Driver
Waltham, Massachusetts, United States
OnsiteFull Time
1+ YOEDelivery driver with 1 year driving experience, valid license, ability to lift 50-100 lbs, operate delivery vehicle, strong time management, and independent work ethic.
Forklift, Pallet jack
5d
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Solutions Delivery Manager
Boston or San Francisco
$150k-$200k/yr HybridFull Time
6+ YOERequires a chemistry or life sciences bachelor's degree, 6+ years of relevant lab experience, 2+ years in customer-facing roles, chemistry expertise, lab informatics proficiency, and strong communication and problem-solving skills.
Benchling
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services teams, ITIL 4 Foundation, Azure and Microsoft 365 operational knowledge, ServiceNow experience, strong executive communication.
Microsoft Azure, Microsoft Azure Government, Microsoft 365, Microsoft 365 GCC High, Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Defender, Microsoft Purview, Azure Monitor, Log Analytics, ServiceNow
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services/support teams, ITIL 4 Foundation, working knowledge of Azure and Microsoft 365, ServiceNow experience, SLA/KPI and service desk operations expertise.
Microsoft Azure Government, Microsoft 365 GCC-High, Microsoft Azure, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft Azure Monitor, Microsoft Log Analytics, ServiceNow
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