76 service delivery manager jobs at 41 companies in Windsor, CT
2mo
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IT Service Delivery Manager
Lenox, Massachusetts, United States
OnsiteFull Time
3+ YOE1+ Mgmt3–5 years in service delivery, infrastructure operations, application support, or IT leadership; experience managing web apps, APIs, cloud services; strong incident and change management; networking and Microsoft server/workstation familiarity; professional, customer-focused; high school diploma required.
API management, Cloud services, Monitoring tools, Microsoft Server and workstations, Networking equipment
3w
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Service Delivery Manager
Agawam, Massachusetts, United States
$65k-$85k/yr OnsiteFull Time
Bachelor's degree or equivalent; strong Lean and SIOP knowledge; advanced Excel and MS Office; experience with QAD preferred; strong analytical, communication, organizational, and leadership skills.
Microsoft Office, Microsoft Excel, QAD
2w
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Service CCaaS Technology Delivery Lead
Boston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or San Diego
$113k-$302k/yr HybridFull Time
8+ YOERequires 8+ years in technology transformation, 7+ years leading large-scale CCaaS projects, and experience with CCaaS platforms, strategic planning, stakeholder engagement, change management, and Agile delivery.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Waterfall, Agile
1w
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Service Delivery Coordinator
Niantic, Connecticut, United States
$18-$19/hr RemoteFull Time
High school diploma or equivalent required; proficiency with Microsoft Office 365, strong communication and multitasking skills, adaptability, and ability to manage multiple priorities.
Microsoft Office 365, ServiceNow
1d
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Service Delivery Supervisor
Farmington, Connecticut, United States
$21-$27/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1–2 years of health information experience, HIPAA knowledge, leadership, communication, and data quality skills; Power BI and MS Office required. EPIC or Cerner experience is a bonus.
Power BI, Microsoft Office, EPIC, Cerner
2w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
1mo
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Director, Delivery Partner - Major Hospital Network
Rhode Island or Massachusetts or Norwalk or Southbury or California or Colorado or New York City or Washington or Washington, D.C. or United States
$162k-$291k/yr OnsiteFull Time
10+ YOE10+ years IT service delivery experience with 5+ years in healthcare IT managed services or Epic-enabled hospital operations; experience managing large multi-year contracts and budgets, leading 150+ blended workforce, ITIL-grounded service management, strong customer and financial governance skills.
Epic EHR, ITIL, Microsoft
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services teams, ITIL 4 Foundation, Azure and Microsoft 365 operational knowledge, ServiceNow experience, strong executive communication.
Microsoft Azure, Microsoft Azure Government, Microsoft 365, Microsoft 365 GCC High, Microsoft Entra ID, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Intune, Defender, Microsoft Purview, Azure Monitor, Log Analytics, ServiceNow
2mo
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Cloud Operations Manager / O&M Service Delivery Manager
Reston or Groton or United States
$125k-$189k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in IT service delivery/cloud operations, 3+ years leading managed services/support teams, ITIL 4 Foundation, working knowledge of Azure and Microsoft 365, ServiceNow experience, SLA/KPI and service desk operations expertise.
Microsoft Azure Government, Microsoft 365 GCC-High, Microsoft Azure, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Defender, Microsoft Purview, Microsoft Azure Monitor, Microsoft Log Analytics, ServiceNow
1mo
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National Account Onsite Service Account Manager
Groton, Connecticut, United States
$73k-$130k/yr OnsiteFull Time
5+ YOE5+ years in healthcare/insurance/service delivery, 3+ years client-facing experience, high school or equivalent, ability to travel up to 75%, escalation management and cross-functional collaboration skills.
Salesforce, ServiceNow, ACET
3mo
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Delivery Driver Class A
Cheshire, Connecticut, United States
$75k-$100k/yr OnsiteFull Time
Valid Class A CDL with clean driving record; ability to lift up to 80 lbs; push/pull up to 200 lbs; able to perform physical delivery tasks; reliability and time management; early morning or overnight availability.
2mo
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Delivery Station Customer Service Associate, DSL
Glastonbury, Connecticut, United States
$19-$26/hr OnsiteFull Time
High school diploma or equivalent, customer service and computer experience, Microsoft Office proficiency, effective prioritization, time management, web browsing, database searching, and instant messaging familiarity.
Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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Customer Service Manager- Onsite in East Granby, CT
East Granby, Connecticut, United States
OnsiteFull Time
5+ YOE5+ years customer-facing experience in manufacturing or aerospace, bachelor preferred or equivalent experience, strong customer relationship and escalation skills, export compliance experience (DECA) and ERP/CRM familiarity, ability to interpret delivery and quality metrics.
SAP, SFDC, Salesforce, EDI
1mo
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Manager, People Services Operations
Miami or Shelton
$105k-$125k/yr OnsiteFull Time
5+ YOEBachelor's degree and 5+ years HR operations experience; vendor/contract management, HR policy and compliance, HR systems (ATS/HRIS/Dayforce) and strong communication and project coordination skills.
ATS, Dayforce, HRIS
2w
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Customer Service Lead starting at $19 hourly
Waterford, Connecticut, United States
$19/hr OnsiteFull Time
Provide friendly customer service, manage deliveries and payments, resolve escalated issues, support a small team, and work retail schedules including nights, weekends, and holidays.
CRM (Customer Relationship Management), Ticketing system
2w
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Installer Service Specialist
North Haven, Connecticut, United States
OnsiteFull Time
Experienced technical parts specialist with mechanical knowledge, strong communication, delivery oversight, warranty/returns auditing, and customer service; ASE certification and bilingual (Spanish) are desired.
1mo
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Product Specialist/Delivery Coordinator
West Springfield, Massachusetts, United States
OnsiteFull Time
Able to educate customers on vehicle features and technologies, manage appointments, communicate clearly, stay organized, and assist with vehicle registration and delivery tasks.
Bluetooth, Eyesight Adaptive Cruise Control
2mo
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Assistant Director of IT Service Delivery / ServiceNow Platform Owner
Middletown or Massachusetts or Vermont or New Hampshire or Maine or Connecticut or Rhode Island or New York
$113k-$137k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree and 5+ years in IT service delivery/ITSM with 2+ years supervisory experience; ServiceNow administration and governance experience; ITIL Foundations required; Windows/macOS, Microsoft 365, Google Workspace knowledge; strong stakeholder, vendor, and analytical skills.
ServiceNow, Windows, macOS, Microsoft 365, Google Workspace, Jamf, Microsoft Intune, SCCM, JavaScript
1w
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Assistant Manager(03904) - 711 Southbridge st
Auburn, Massachusetts, United States
OnsiteFull Time
Requires judgment, math, multitasking, customer service, cash and inventory control, scheduling, computer order entry, and the ability to perform physical store and delivery tasks.
2w
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Sr. Account Manager - Express Scripts - Hybrid
St. Louis or Bloomington or Morris Plains or Bloomfield
$97k-$161k/yr HybridFull Time
Manage day-to-day client relationships, ensure service delivery, review performance metrics, execute benefit requests and implementations; travel up to 20%; strong communication, analytical and project management skills; Microsoft Office proficiency.
Microsoft Office
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