6 service desk analyst jobs at 6 companies in Aledo, TX
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2mo
Service Desk Analyst
Miami or Irving
OnsiteFull Time
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
1+ YOEHigh school diploma/GED required, 1+ years IT experience, basic troubleshooting, ServiceNow ticketing, good communication; Bachelor's degree and CompTIA A+ or equivalent preferred.
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ YOEProvide Tier 1 technical support, troubleshoot desktop/network/hardware/software issues, log and escalate incidents, and support job scheduling; requires bachelor’s or 2 years equivalent, service-desk experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, WebEx, TCP/IP, DNS, DHCP, Microsoft Active Directory, Citrix, SolarWinds, OpCon
Velocity: Provides managed voice, data, and network infrastructure solutions.
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.
Solis Mammography: Provides specialized breast screening and diagnostic imaging services.
5+ YOE5+ years IT experience and/or a college degree; ITIL training; incident and problem management; support for Windows 10/11, macOS, and iOS; Office end-user support; AD; SCCM; KACE; hardware troubleshooting; experience with healthcare tech environments preferred; industry certifications (e.g., CompTIA A+, Microsoft, HDI).
Windows, macOS, iOS, Microsoft Office, Active Directory, Group Policy, SCCM, KACE, hardware troubleshooting
Consolidated Electrical Distributors: Distributes electrical supplies and equipment to commercial and industrial markets.
Experience supporting end users with PC, printer and peripheral setup/troubleshooting; familiarity with Microsoft Word, Excel, Outlook; strong English communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access
OneOncology: Provides management and technology services to independent oncology practices.
3+ YOE3–5 years IT/service-desk experience; bachelor’s preferred. Must travel to clinic sites to provide onsite hardware, software, networking and clinical systems support. Familiarity with MS Servers, Microsoft 365, Active Directory, ServiceNow and ITGlue. ITIL, A+ and Microsoft certifications preferred; healthcare experience a plus.
ServiceNow, ITGlue, MS Servers, Microsoft 365, Active Directory, Azure