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5 service desk analyst jobs at 4 companies in Buda, TX

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Service Desk Analyst
Austin, Texas, United States
$43k-$98k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
1+ YOERequires 1–2 years in client services, customer service, help desk, or technical support; Windows support, basic networking, Office 365, ITSM tools, and strong communication skills.
Windows, Microsoft Office 365, ITSM, Remedy
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Global Security Systems Service Desk Analyst
Austin or Kansas City or Nashville or Europe
$75k-$80k/yr RemoteFull Time
Securitas
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
3+ YOE3+ years technical support or security systems experience; proven incident management and troubleshooting for access control and CCTV; familiarity with Lenel OnGuard, Milestone, Axis, APEX or Jira Service Management; strong communication and customer service skills.
Lenel OnGuard, Milestone, Axis, APEX, Jira Service Management, TCP/IP
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Service Desk Tech Analyst I
Austin, Texas, United States
OnsiteFull Time
University of Texas at Austin
University of Texas at Austin: Provides public higher education and conducts academic research.
Associate’s in IT (or equivalent), familiarity with Windows/Microsoft 365, ServiceNow preferred, ability to support Epic client applications, strong customer service and troubleshooting skills.
Microsoft Windows, Microsoft 365, ServiceNow, Microsoft SCCM, Microsoft Intune, Microsoft Active Directory, Epic client applications
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Service Desk Tech Analyst III
Austin, Texas, United States
$62k/yr OnsiteFull Time
University of Texas at Austin
University of Texas at Austin: Provides public higher education and conducts academic research.
5+ YOEAssociate’s degree in IT, 5+ years IT support experience in clinical or enterprise environments, expertise with Windows, Microsoft 365, SCCM, Intune, endpoint security, Epic, strong troubleshooting and mentoring skills.
Microsoft Windows 10/11, Microsoft 365, Microsoft SCCM, Microsoft Intune, ServiceNow, Microsoft Azure Active Directory, Epic
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Senior Technical Support Analyst (DISCO Desk)
Austin, Texas, United States
OnsiteFull Time
DISCO
DISCONYSE: LAW: Provides AI-powered software for ediscovery and legal document review.
3+ YOE3+ years technical support experience at a technology company, strong communication, ticketing system proficiency, problem-solving, ability to create technical documentation and collaborate with engineering.
Quicksite, Kibana, Excel, Salesforce, Jira, Asana, Talkdesk
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