18 service desk analyst jobs at 12 companies in Euless, TX
2mo
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Service Desk Analyst
Miami or Irving
OnsiteFull Time
1+ YOEHigh school diploma/GED required, 1+ years IT experience, basic troubleshooting, ServiceNow ticketing, good communication; Bachelor's degree and CompTIA A+ or equivalent preferred.
ServiceNow, LAN, WAN
2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridAll Commitments Available
IT helpdesk experience, triage calls, strong customer service, detail-oriented, able to follow procedures.
Monitoring tools, Remote support tools, Ticketing system
2mo
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Service Desk Analyst 1
McKinney, Texas, United States
HybridFull Time
0+ YOETriage and resolve IT service requests, provide phone support, and ensure first-call resolution with remote and on-site collaboration.
3d
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Service Desk Analyst 1
McKinney, Texas, United States
HybridFull Time
Recently completed IT training or pursuing an IT-related degree. Requires technical support, call-center triage, customer service, clear communication, procedure-following, documentation, and attention to detail.
EMR, EHR
1w
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Analyst, AACU Technology Service Desk
Fort Worth, Texas, United States
OnsiteFull Time
2+ YOEProvide Tier 1 technical support, troubleshoot desktop/network/hardware/software issues, log and escalate incidents, and support job scheduling; requires bachelor’s or 2 years equivalent, service-desk experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, WebEx, TCP/IP, DNS, DHCP, Microsoft Active Directory, Citrix, SolarWinds, OpCon
1mo
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Service Desk Analyst - (Hybrid in Dallas, TX)
Dallas, Texas, United States
HybridFull Time
3+ YOEProvide Tier 1 technical support for desktops, hardware, software and connectivity; strong Windows and basic networking knowledge (DHCP, DNS, NAT, subnets); customer service and ticketing skills; 3+ years experience or related degree.
Windows, Microsoft, DHCP, DNS, NAT, subnets
2mo
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Service Desk Analyst II (Weekends)
McKinney, Texas, United States
HybridFull Time
3+ YOE3+ years IT support; Windows Server/Active Directory; network; ticketing systems; strong communication; weekend availability; hybrid in McKinney, TX.
Windows Server, Active Directory, Office 365, Azure, AWS, GCP, Jira, ServiceNow, Zoho, Remedy, VPN, Firewall, Networking, Group Policy
3w
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Sr. Analyst, Enterprise Service Desk
Atlanta or Charlotte or Columbus or Fort Lauderdale or Frisco or Orlando
OnsiteFull Time
5+ YOE5+ years IT support experience, strong troubleshooting, Microsoft 365, Active Directory, Citrix, Intune, email security, VMware, monitoring tools; clear communication and documentation skills.
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Outlook, Microsoft Entra, Active Directory, Citrix, Citrix Studio, Citrix Director, Intune, Mimecast, Proofpoint, Microsoft Defender, VMware vSphere, CheckMK, LogicMonitor, Duo
2mo
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IT Service Desk Analyst III
Addison, Texas, United States
HybridFull Time
5+ YOE5+ years IT experience and/or a college degree; ITIL training; incident and problem management; support for Windows 10/11, macOS, and iOS; Office end-user support; AD; SCCM; KACE; hardware troubleshooting; experience with healthcare tech environments preferred; industry certifications (e.g., CompTIA A+, Microsoft, HDI).
Windows, macOS, iOS, Microsoft Office, Active Directory, Group Policy, SCCM, KACE, hardware troubleshooting
3mo
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Help Desk Analyst
Irving, Texas, United States
OnsiteFull Time
Experience supporting end users with PC, printer and peripheral setup/troubleshooting; familiarity with Microsoft Word, Excel, Outlook; strong English communication and customer service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Access
1mo
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Tech Analyst II
Fort Worth, Texas, United States
FieldFull Time
3+ YOE3–5 years IT/service-desk experience; bachelor’s preferred. Must travel to clinic sites to provide onsite hardware, software, networking and clinical systems support. Familiarity with MS Servers, Microsoft 365, Active Directory, ServiceNow and ITGlue. ITIL, A+ and Microsoft certifications preferred; healthcare experience a plus.
ServiceNow, ITGlue, MS Servers, Microsoft 365, Active Directory, Azure
3d
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Engineer - Cloud & Infra Management
Frisco, Texas, United States
$50k-$55k/yr OnsiteFull Time
3+ YOERequires a bachelor's degree or diploma in IT, computer science, or related field; 3 years of IT support experience; and knowledge of Windows, Microsoft 365, Active Directory, networking, and ITSM tools.
Jira Service Desk, Service Desk, Windows Server, Microsoft 365, Active Directory, ServiceNow, Remedy, Jira Service Management
1mo
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IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Plano or United States
HybridFull Time
3+ YOE3+ years IT service desk experience, bachelor\u0002s or equivalent, experience with Jira Service Management, Microsoft 365, Intune/MDM, Windows 10/11, strong communication and SLA-oriented support skills.
Jira Service Management, Microsoft 365, Exchange Online, OneDrive for Business, Microsoft Teams, Teams Voice, SharePoint, Zoom, Zoom Rooms, Microsoft Intune, Autopilot, Windows 10, Windows 11
1mo
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IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Plano or United States
OnsiteFull Time
3+ YOE3+ years IT service desk experience, bachelor\u0002s in information systems or equivalent, experience with Jira Service Management, Microsoft 365, Intune/Autopilot, Windows 10/11, strong communication and ITIL/HDI familiarity.
Jira Service Management, Windows 10, Windows 11, Exchange Online, OneDrive for Business, Microsoft Teams, SharePoint, Microsoft Teams Voice, Zoom, Zoom Rooms, Microsoft Intune, Autopilot
1mo
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IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Plano or United States
OnsiteFull Time
3+ YOE3+ years IT service desk experience, Bachelor’s in Information Systems or equivalent, experience with Jira Service Management, Microsoft 365, MDM for iOS, Windows 10/11; strong communication and SLA-focused support skills.
Jira Service Management, Windows 10, Windows 11, Exchange Online, OneDrive for Business, Microsoft Teams, SharePoint, Microsoft Teams Voice, Zoom, Zoom Rooms, Microsoft Intune, Autopilot
3w
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SharePoint Administrator & I/T Support Analyst NV
Plano, Texas, United States
RemoteFull Time
2+ YOEAssociate degree or equivalent,2+ years SharePoint/Microsoft 365 or help-desk experience, knowledge of SharePoint governance and Microsoft 365 services, strong communication skills.
Microsoft SharePoint, Microsoft 365, Microsoft Teams, Microsoft OneDrive, Microsoft Outlook, Microsoft 365 admin, Google Tag Manager
1mo
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IT Support Analyst - MS365/Teams, MDM (iPhones and iPads) & Jira
Plano or United States
HybridFull Time
3+ YOEBachelor's or equivalent,3-5 years IT service desk experience,knowledge of Jira,Microsoft 365,Intune/Autopilot,MDM for iOS,Windows 10/11,hardware support,and ITIL/HDI practices.
Jira Service Management, Jira, Microsoft Intune, Autopilot, Microsoft 365, Exchange Online, OneDrive for Business, Microsoft Teams, Teams Voice, SharePoint, Zoom, Zoom Rooms, Windows 10, Windows 11
1d
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Engineer
Plano, Texas, United States
$110k-$125k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT operational support, service desk escalation, or access management; Adobe troubleshooting, identity management, SSO, MFA, logs, and strong communication skills.
Adobe, Adobe Admin Console, Active Directory, PingFederate, SSO, MFA
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