20 service desk lead jobs at 16 companies in Berkeley, IL
1d
Save
Mark Applied
Hide
Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
1d
Save
Mark Applied
Hide
Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
2mo
Save
Mark Applied
Hide
IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
4w
Save
Mark Applied
Hide
Senior Service Desk Technician, Executive Support
Chicago, Illinois, United States
$60k-$85k/yr HybridFull Time
3+ YOE3+ years enterprise service desk experience, technical lead/mentorship experience, strong Windows/macOS, Active Directory/Azure AD, GPO, Intune, ITSM and ITIL knowledge; BS or equivalent.
Windows, macOS, Active Directory, Azure AD, GPO, Intune, Kandji, Microsoft 365
1mo
Save
Mark Applied
Hide
Front Desk Supervisor
Chicago, Illinois, United States
$19-$21/hr OnsiteFull Time
Supervisory hospitality role; prior front desk/guest services experience preferred, ability to lead and coach a front desk team, strong communication, flexibility to work varied shifts including evenings, weekends, and holidays.
DailyPay
1d
Save
Mark Applied
Hide
Hospitality Front Desk Lead
Chicago, Illinois, United States
$25-$27/hr OnsiteFull Time
2+ YOE2+ MgmtRequires 2+ years of supervisory experience in a health club or hospitality environment, leadership and training ability, customer service knowledge, communication skills, organization, and flexible schedule availability.
3mo
Save
Mark Applied
Hide
Studio Lead
Gold Coast, Illinois, United States
OnsitePart Time
Part-time Studio Lead responsible for client service, front desk duties, sales, and supporting instructors.
1w
Save
Mark Applied
Hide
Front Desk Associate
Chicago, Illinois, United States
$26/hr OnsiteFull Time
3+ YOE1+ MgmtRequires 3–5 years of hotel front office experience, including 1–2 years in a supervisor or lead role preferred, advanced hospitality knowledge, English fluency, customer service, sales, and computer skills.
Opera, PEP, Hilton Operations
2mo
Save
Mark Applied
Hide
Service Desk Process Analyst
Chicago, Illinois, United States
$80k-$90k/yr HybridFull Time
5+ YOE3+ MgmtBachelor's in IT/CS/Health Informatics, 5+ years in healthcare technology or IT operations, 3+ years supervisory experience, strong service desk/support background, experience in 24/7 environments, ability to lead teams and manage ticket/ACD workflows.
ACD
2w
Save
Mark Applied
Hide
Lead Patient Service Representative - Hoffman Estates
Hoffman Estates, Illinois, United States
$16-$25/hr OnsiteFull Time
1+ YOEHigh school diploma or equivalent; 1+ year medical office/front-desk experience preferred; proficiency with EPIC; strong communication, scheduling, and payment-handling skills; HIPAA compliance.
EPIC
3w
Save
Mark Applied
Hide
Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
4w
Save
Mark Applied
Hide
Lead Experience Guide (Lead Front Desk Associate)
Chicago, Illinois, United States
$19-$21/hr OnsiteFull Time
Sales and guest-service experience, supervisory/key-holder experience preferred, strong communication, problem-solving, scheduling and coaching skills.
1mo
Save
Mark Applied
Hide
Lead Academy Services Associate
Chicago, Illinois, United States
$40k-$45k/yr OnsiteFull Time
Experience supervising or training staff, strong administrative and customer-service skills, ability to manage front-desk operations and support academy programs.
2w
Save
Mark Applied
Hide
Team Lead: Digital Workplace Engineer
Austin or Boston or Charleston or Charlotte or Chicago or Dallas or Durham or Fort Worth or Harrisburg or Houston or Irvine or Kansas City or Los Angeles or Miami or Nashville or New York or Newark or Palo Alto or Pittsburgh or Portland or Raleigh or San Francisco or Seattle or Washington or Wilmington
$128k-$249k/yr HybridFull Time
7+ YOE7+ years in digital workplace/endpoint engineering; strong Windows, Azure, endpoint management, automation skills; stakeholder influence, KPI reporting, change management, and service desk partnership experience.
Windows, Azure
1mo
Save
Mark Applied
Hide
Team Lead – Patient Intake and Access Services
Glenview or Park Ridge
$28-$31/hr OnsiteFull Time
2+ YOE2+ years patient access/front-desk experience in an ambulatory setting; knowledge of scheduling, insurance verification, authorizations, point-of-service collections, MIPS data capture; supervisory skills; proficiency with EHR/EMR and Microsoft Office.
EHR/EMR, Microsoft Office
2mo
Save
Mark Applied
Hide
Fitness Trainer
Kenosha, Wisconsin, United States
OnsiteFull Time
Lead small group classes, design simple workouts, instruct proper use of equipment; assist at front desk; strong customer service and reliability.
3w
Save
Mark Applied
Hide
Front Office Manager
Chicago, Illinois, United States
OnsiteFull Time
Leading front desk and hotel operations, modeling company cultural values, passing background check and verifying work authorization per US law.
1mo
Save
Mark Applied
Hide
IT Infrastructure Manager
Villa Park, Illinois, United States
$130k-$150k/yr OnsiteFull Time
7+ YOE7+ years progressive IT experience with management or technical lead responsibility; deep Microsoft 365 and Azure administration, Intune and endpoint management, Fortinet networking, PowerShell/automation, backup/recovery, service desk ownership, and strong communication.
Microsoft 365, Azure, Entra ID, Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Azure Storage Accounts, Microsoft Intune, Autopilot, Windows 11, Microsoft Defender, PowerShell, Microsoft Graph, Fortinet, Druva, LogicMonitor, CrowdStrike Falcon Complete, KnowBe4, SolarWinds Service Desk (Samanage), NinjaRMM, Verkada, Konica, HP, Microsoft Teams Phone, Brightfin, Microsoft Business Central, Dynamics 365 Sales, Power Platform
Explore Jobs