153 service desk manager jobs at 96 companies in Downey, CA
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Manager, IT Service Desk
Orange, California, United States
RemoteFull Time
Carrington Mortgage Holdings: Private U.S. holding providing mortgage, real-estate, title, foreclosure, and asset-management services to homeowners, investors, and lenders.
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years of IT support experience; 3+ years managing technical support teams; Service Desk operations, endpoint management, Microsoft Windows, networking, and IT asset management experience.
Microsoft Intune, Microsoft Windows, Microsoft 365, ManageEngine ServiceDesk, TCP/IP, LAN/WAN, SSAE18, NIST
LA28: LA28 is a nonprofit organizing committee delivering the Los Angeles 2028 Olympic and Paralympic Games.
7+ YOE7+ MgmtBachelor's in technology,7+ years leading IT service desk,ITIL 3 or 4 required,ServiceNow experience,knowledge of Entra ID and Office 365,strong troubleshooting,training and stakeholder skills.
ServiceNow, Entra ID, Office 365, Microsoft, Apple
Consensus Cloud SolutionsNasdaq Stock Market LLC: CCSI: Public U.S. cloud-fax and healthcare interoperability software provider serving businesses, healthcare organizations, and government agencies.
4+ YOERequires 4+ years of end-user computer support, 2+ years of IT help desk and remote PC management, expert Windows/Mac and hardware knowledge, troubleshooting skills, and a high school diploma or GED.
Ghost, Macintosh, Microsoft Windows, iPad, Android, iPhone, Active Directory, Google Workspace, Microsoft Intune, PowerShell, Jira, Microsoft Office, Okta, OneLogin, Linux, HL7, FHIR, Natural Language Processing (NLP), Artificial Intelligence (AI), Mobile Device Management (MDM), GAM, PCI, FedRAMP, HIPAA
Marriott HotelsNASDAQ: MAR: Premium full-service hotel and resort brand serving business, group, and leisure travelers worldwide.
1+ YOE5+ MgmtSupervise front desk operations, deliver exceptional guest service, manage revenue strategies, require college degree with related experience, supervisory experience, Windows and spreadsheet proficiency, and valid driver's license.
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
The Independents: Private global marketing, design, communications, and creative-services group serving luxury and lifestyle brands.
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
Azul Hospitality: Hotel management and development for lifestyle properties.
3+ MgmtManage front office operations, guest service, staffing, training, budgeting and revenue; high school required, 3+ years management experience, front desk experience required, valid drivers license.
Azul Hospitality: Hotel management and development for lifestyle properties.
3+ MgmtManage front desk operations, guest service, staffing, budgeting and training; strong communication, leadership, intermediate computer and math skills; high school required and valid driver’s license.
Microsoft Windows, Microsoft Office, PMS, PBX, Key system, POS
Henderson or Cypress or Spartanburg or United States
$29-$32/hrOnsiteFull Time
ANA, Inc.: U.S. industrial equipment supplier of generators, compressors, and hybrid energy systems serving construction, rental, utilities, municipalities, and telecom.
3+ YOERequires CompTIA A+, 3+ years in help desk or service desk support including 1+ year in Tier 2, Windows and macOS, Microsoft 365, Active Directory, endpoint management, Azure, Entra ID, networking, and ticketing platforms.
Windows, macOS, Microsoft 365, Active Directory, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, Azure Portal, PowerShell, ServiceNow, ManageEngine, Jira, VMware, Hyper-V, TCP/IP, DNS, DHCP, VLANs, VPNs
Financial Partners Credit Union: Member-owned nonprofit credit union providing banking, lending, investment, and insurance services to Californians.
Provide technical support for Windows and Mac systems, troubleshoot hardware/software/network issues, manage user accounts and permissions, maintain images/assets, and follow security and audit procedures.
Windows, Mac, Microsoft Office, Active Directory, DNS, DHCP, CCleaner Cloud, Symitar, Yubikey
HyattNYSE: H: Global hospitality managing hotels and resorts.
2+ YOEHigh school diploma required, 2+ years of front desk operations experience, supervisory experience, strong customer service skills, and proficiency with PMS and office software.
Property Management Systems (PMS), Hyatt PMS, Microsoft Office, reservation software
Palihotel: Palihotel is a private boutique hotel brand offering well-priced, neighborhood-focused lodging for urban and corporate travelers.
2+ YOE2+ MgmtRequires 2+ years in hotel front desk leadership, Opera or similar property management system experience, strong communication, judgment, prioritization, teamwork, and flexible weekend and holiday availability.
Anduril Industries: Defense technology developing AI-powered autonomous military systems.
3+ YOERequires 3+ years of progressive IT support or service desk experience, advanced troubleshooting, Windows, macOS, Linux, ticket queues, SLAs, communication skills, travel up to 10%, ability to lift 50 pounds, and US Secret Clearance eligibility.
Jonathan Town Club: The destination for visionaries to gather and connect.
3+ YOE3+ MgmtRequires 3+ years of progressive hospitality supervisory experience, reservation and overnight accommodation management, leadership skills, and proficiency with property management systems, Microsoft Office, and reservation software.
property management systems, Microsoft Office, reservation software
CoreVest: CoreVest is a private mortgage lender providing business-purpose loans to residential real estate investors.
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
Aimbridge Hospitality: Global third-party hotel management and operations.
5+ YOESupervise front desk operations, deliver excellent guest service, coach staff, manage revenue/rates, proficient with Windows and office software, valid driver’s license, 5+ years hotel supervisory experience; 2-year degree+3yrs or 4-year degree+1yr.
MSP Service Desk Supervisor - On-Site in Huntington Beach
Huntington Beach, California, United States
OnsiteFull Time
CAL IT Group: Managed IT service provider delivering cybersecurity, cloud, communications, and consulting services to California businesses.
Requires 3–5 years in service desk or technical support with lead or supervisory experience, networking knowledge, strong troubleshooting and communication skills, a driver's license, and reliable transportation. MSP experience preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Autotask, IT Glue, NinjaOne, PSA, RMM, LAN, WAN, TCP/IP, DNS, VoIP, QoS
El Segundo or Burbank or North Hollywood or Chatsworth or Wisconsin or Nebraska
$30-$40/hrHybridFull Time
Golden Pet Brands: Creating a world where pets live longer, healthier lives, from their very first meal.
3+ YOE1+ MgmtRequires 3+ years in IT support or operations, 1+ year in senior or lead capacity, SLA/KPI ownership, ITSM experience, Microsoft 365 or Google Workspace, California driver's license, and ability to lift 50 lbs.
Microsoft 365, Google Workspace, Microsoft Intune, Endpoint Manager, Slack, Salesforce, NetSuite, Jira Service Management (JSM), HRIS, IAM, MFA, RBAC
Peninsula Wellness Management: Wellness-center management firm serving hospitals, health systems, foundations, recreation centers, and universities.
2+ YOEProviding front-desk customer service, training/coaching staff, handling phone and point-of-sale transactions, scheduling, and supervising front desk operations; Bachelor's in Hospitality and 2+ years supervisory experience required.
Microsoft Office Suite, property management system
Los Angeles or Camarillo or Santa Barbara or Westlake Village
HybridFull Time
Lanspeed: California managed IT services provider serving businesses, schools, local government, and nonprofits.
Senior MSP manager to lead service desk and strategic services, own service operating system, drive client retention and profitability, manage dashboards/CSAT, coach teams, and operationalize AI/MIP capabilities. Must live within a 2-hour drive of Camarillo, CA.
Hotel Indigo: IHG boutique lifestyle hotel brand for curious travelers, offering neighborhood-inspired stays and local design-led experiences.
1+ YOEProvide welcoming guest service, handle transactions, manage bookings; high school diploma, ~1 year front-desk experience, good communication, basic computer and math skills, ability to lift up to 50lbs.