154 service desk manager jobs at 59 companies in Epping, NH
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Service Desk Manager
Boston, Massachusetts, United States
OnsiteFull Time
Berkshire Residential Investments: Vertically integrated residential real estate investment and management firm.
5+ YOE2+ Mgmt5+ years in service desk roles with 2+ years managing teams; strong communication, prioritization, SLA management, endpoint and asset oversight, and proficiency with Microsoft productivity and Windows/Azure platforms.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Stream, Windows, Microsoft Edge, Azure
Davidson Hospitality Group: Manages operations for upscale hotels and resorts across North America.
2+ YOE2+ Mgmt2 years departmental management experience, cash handling, Opera PMS/Micros and Microsoft Office/Excel proficiency, English fluency, strong time management and communication skills.
Opera PMS, Micros, Microsoft Office, Microsoft Excel
Davidson Hospitality Group: Full-service hospitality management for hotels and resorts.
2+ Mgmt2 years prior front-office departmental management experience; cash handling; time management and negotiation skills; English fluency; proficiency with Opera PMS, Micros, Microsoft Office and Excel; effective public communication.
Opera PMS, Micros, Microsoft Office, Microsoft Excel
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEHigh school diploma/GED plus 4 years guest services experience OR 2-year degree plus 2 years experience; staff management, guest service, and operational oversight skills required.
Highgate: Manages and invests in hospitality real estate assets.
5+ YOE5+ years progressive hotel experience or degree+experience, supervisory experience required, proficiency with Windows and Microsoft Office, strong customer service, communication, multitasking, and cash handling skills.
Lead Service Desk Specialist, Technology Experience & Community
Boston, Massachusetts, United States
$100k-$140k/yrHybridFull Time
Boston University: Private research university providing higher education degree programs.
3+ YOEBachelor's degree or equivalent experience and 3+ years in technical support, client services, or IT support. Requires advanced technical and computer skills plus analytical and project/process management skills.
NE Sports Hub: Operates a premier indoor sports dome and golf training facility.
Provide front-desk hospitality: greet visitors, open facility in mornings, answer phones, manage sign-ins, give tours, light housekeeping, Google Suite proficiency, customer service experience, able to stand for long periods.
Sonesta: Operates a global portfolio of diverse hotel and resort brands.
Supervising front desk staff, performing guest check-ins/outs, conducting pre-shift meetings, verifying house accounts, delegating tasks, and ensuring Sonesta service standards are met.
Arbor Lodging: Owns and operates a portfolio of branded hotels.
2+ YOEHigh school diploma, 2 years front desk hotel experience, proficiency with Microsoft Office and Opera, strong communication, supervisory and basic math skills; ability to stand and lift up to 50 lbs.
Colwen Hotels: Hotel management and development specializing in upscale lodging.
Supervise front desk and night audit teams, ensure guest satisfaction, manage budgets/payroll, coach associates; requires 2-year college degree or equivalent hospitality experience, strong leadership, customer service, and computer skills.
Colwen Hotels: Develops and manages a portfolio of upscale branded hotels.
Provide front office management and oversight, supervise front desk and night audit teams, train associates, handle reservations and billing, enforce policies, and manage budgets and guest satisfaction.
Wentworth by the Sea: Operates a historic luxury seaside resort and spa.
Previous customer service experience, strong interpersonal and communication skills, time management, conflict resolution, and experience training/coaching staff.
Ocean Properties: Manages and develops luxury hotels and vacation resorts.
Previous customer service experience, strong interpersonal and communication skills, time management, conflict resolution, and ability to train and coach staff.
Auberge Resorts Collection: Operator of luxury hotels, resorts, residences, and private clubs.
1 year preferred; strong customer service, cash handling, reservation and communication skills; familiarity with hotel management systems; valid driver’s license required.
IHG Hotels & ResortsLondon Stock Exchange, New York Stock Exchange: IHG: Global hospitality operating a diverse portfolio of hotel brands.
High school diploma or equivalent, fluent English, guest-service and problem-solving skills, comfort with property management and reservation systems, and flexible evening, weekend, and holiday availability.
Tampa or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or California or Seattle or Spartanburg or Albany or Stamford or Atlanta or Toledo or Austin or Tulsa or Washington or Denver or Des Moines or Detroit or Boca Raton or Buffalo or Florham Park or Fort Worth or Greensboro or Hartford or Houston or Grand Rapids or Indianapolis or Irvine or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or New York City or Oklahoma City or Orlando or Philadelphia or Phoenix or Pittsburgh or Portland
$91k-$322k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
6+ YOEHigh school diploma or equivalent; minimum 6 years of experience; strong enterprise risk management, systems thinking, contractual risk mitigation, business process improvement, leadership and coaching skills.
Pyramid Global Hospitality: Operates and manages hotels and resorts globally.
High school diploma or equivalent, previous hotel/resort experience preferred, flexible availability including nights/weekends/holidays, computer and communication skills, ability to stand for a full shift, supervisory and cash-handling experience.
Fontainebleau Development: Develops and manages premier hospitality, residential, and commercial properties.
High school diploma and related experience or training; previous hotel or front office experience, supervisory experience preferred. Requires communication, cash handling, conflict resolution, and multitasking skills.
New York Sports Club: Operates a chain of full-service fitness clubs.
2+ YOE1+ Mgmt2+ years face-to-face customer service with 1+ year supervisory experience; AED/CPR certified; experience with POS/timekeeping/membership systems; strong communication, sales/referral and loss-prevention skills; able to lift 20 lbs.