61 service desk manager jobs at 31 companies in Hampton, VA
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Service Desk Manager/Engineer III
Norfolk, Virginia, United States
RemoteFull Time
Engineering Services Network: Provider of IT services to military and government customers.
10+ YOE10+ years in service desk, ITIL, ticketing systems, CASREP; leadership; DoN C4ISR experience preferred; BS in engineering/science/computer/related fields; Secret clearance.
IMIA: Provides surface preparation and structural repair for marine vessels.
8+ YOESenior-level service desk support with advanced troubleshooting, mentoring, escalation management, Microsoft 365 GCCH and Windows experience, and IT service management knowledge.
OIS Fleet Support / Help Desk Service Administrator
Yorktown, Virginia, United States
OnsiteFull Time
Entarian: Provides mission-critical engineering and technology solutions for government agencies.
5+ YOEMust hold DoD Secret clearance, Security+ (IAT II) per Directive 8570.1/8140, bachelor’s or equiv with 5+ years experience, help desk and project/resource management, SOP development, troubleshooting, and strong oral/written communication.
Shamin Hotels: Owns and operates branded hotels and conference centers.
Prior hotel front desk experience required; supervisory experience preferred. Customer service, prioritization, time management, and attention to detail required. Hilton PEP experience preferred.
Shamin Hotels: Owns and operates hotels and hospitality properties.
Prior hotel front desk experience, customer service, prioritization, time management, attention to detail, and weekend and holiday availability required; supervisory experience and Hilton PEP experience preferred.
Crestline Hotels & Resorts: Manages and operates hotels, resorts, and conference centers.
Supervisory front desk experience preferred, high school diploma/GED required, basic computer skills, ability to manage guest check-in/out and staff, strong customer service.
Kingsmill Resort: Operates a luxury waterfront resort and championship golf club.
1+ YOEHigh school diploma required; hospitality degree or 3 years hotel operations experience, 1 year guest services experience, leadership, valid driver's license, and hotel software proficiency required.
Microsoft Office Suite, Opera Cloud, Amadeus Service Optimization, Medallia
Casago: Manages vacation rental properties for homeowners and guests.
1+ YOE1-2 years front desk/administrative experience, hospitality background preferred; prior supervisory experience; reliable transportation; strong communication and time-management skills; able to lift up to 50 lbs.
Front Desk Supervisor - DoubleTree by Hilton Williamsburg
Williamsburg, Virginia, United States
$19-$20/hrOnsiteFull Time
Shamin Hotels: Develops, owns, and operates a portfolio of branded hotels.
High school diploma or equivalent, hotel front desk experience, customer service and leadership skills, hotel management software and Microsoft Office proficiency, and flexible availability.
Supervisory front desk experience supporting owner and guest service, check-ins, payments, room readiness, staff scheduling and coaching; flexible availability for evenings, weekends, and holidays.
Front Desk Supervisor I Sheraton Oceanfront Virginia Beach
Virginia Beach, Virginia, United States
$18-$19/hrOnsiteFull Time
Shamin Hotels: Owner and operator of diverse branded hotel properties.
High school diploma or equivalent, hotel front desk experience, customer service and leadership skills, hotel management software and Microsoft Office proficiency, and flexible availability.
The Olympia Companies: Operates and develops a portfolio of boutique and branded hotels.
Strong customer service, communication, phone, detail, and pressure-management skills required. Prior customer service experience and high school education are preferred but not required.
Olympia Hospitality: Manage and develop distinctive hotels across the United States.
Strong customer service, communication, phone, detail, and pressure-management skills required. Prior customer service experience preferred; high school diploma or equivalent preferred but not required.
Atlantic Vision Partners: Operates a network of integrated ophthalmology and optometry practices.
1+ YOEOversee front desk operations, mentor staff, resolve patient concerns, maintain HIPAA/OSHA compliance, knowledge of insurance/prior auth, 1+ year front desk experience or CHAA/CPSS, Microsoft Office proficiency.
Commonwealth Lodging Management: A hospitality management firm operating franchised hotels.
1+ YOE1+ MgmtHigh school diploma/GED or equivalent; 1–2 years as a customer service agent and in leadership; computer, cash handling, English communication, and guest service skills; ability to lift 25 pounds.
Hilton Grand VacationsNYSE: HGV: Global timeshare and vacation ownership.
3+ YOEHigh school diploma or GED, prior hotel or hospitality experience, strong service and interpersonal skills, conflict resolution, judgment, communication, and basic mathematical skills.
Front Desk Supervisor - Embassy Suites Virginia Beach Oceanfront
Virginia Beach, Virginia, United States
$20-$21/hrOnsiteFull Time
HEI Hotels & Resorts: Operates and invests in luxury and upper-upscale hotels and resorts.
1+ YOEMinimum one year customer service experience in hospitality, strong verbal/written communication, basic math and computer skills, ability to stand and perform front desk tasks, resolve guest issues.
Atrium Hospitality: Operates and manages a portfolio of branded hotels and resorts.
Requires customer service and leadership experience, strong communication, organization, attention to detail, comfort with hotel systems and reports, and ability to lift 50 pounds while standing.