116 service desk manager jobs at 80 companies in Mountain View, CA
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Senior Service Desk Technician
San Francisco, California, United States
$85k-$91k/yrHybridFull Time
Business Wire: Distributes press releases and regulatory disclosures to global media outlets.
5+ YOE5+ years service desk experience; Windows and macOS support; Microsoft 365, Intune, Jamf, Exchange Online, Entra ID; Okta identity administration; ITSM experience; ITIL, networking, and scripting skills; mentoring and customer service.
Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Intune, Jamf, Exchange Online, Entra ID, Okta, ServiceNow, Jira, PowerShell, Bash
UCSF Health: Academic medical center providing advanced patient care and research.
10+ YOE5+ MgmtBachelor's degree or equivalent; 10+ years in IT, customer experience, or service desk; 5+ years leading teams; expertise in vendors, SLAs, crisis management, projects, and executive communication.
Ultimate Team Products: Provides on-site custom photography and apparel services for sports events.
1+ YOEHigh school diploma/GED, one year of customer service or front desk experience preferred, strong communication and problem-solving skills, Microsoft Office, Google Workspace, point-of-sale proficiency, and reliable transportation.
Microsoft Office, Google Workspace, point-of-sale systems
University of California, San Francisco: Public research university dedicated to health sciences and education.
10+ YOE5+ MgmtBachelor's degree or equivalent; 10+ years in IT, customer experience, or service desk; 5+ years leading teams; vendor, crisis, project, and executive leadership experience required.
Service Level Agreements (SLAs), Key Performance Indicators (KPIs), Electronic Medical Records (EMR), HIPAA, Epic
HEI Hotels & Resorts: Operates and invests in luxury and upper-upscale hotels and resorts.
1+ YOEFront desk supervisor role requiring a high school diploma, customer service experience in hospitality, ability to manage front desk operations, and strong communication.
Equity ResidentialNYSE: EQR: Owns and manages apartment communities across the United States.
1+ YOE2+ MgmtHigh school diploma or GED required; bachelor's preferred. Requires 1–3 years of multifamily leasing or related experience, 2+ years of supervisory or training experience, communication, leadership, and administrative software skills.
Movement: Operator of indoor climbing, yoga, and fitness centers.
1+ YOE1+ year people-facing hospitality or service experience; ability to supervise, train, and coach front desk staff; strong communication, problem-solving, and customer service skills; proficiency with front desk software; evening and weekend availability.
Island Hospitality Management: Manages upscale and select-service hotel properties for major brands.
Supervise front desk operations, manage check-in/check-out and payments, train staff, prepare shift reports, create schedules, and provide excellent guest service; experience with Select Service Fosse PMS preferred.
Tenderloin Housing Clinic: Providing housing, legal, and supportive services for low-income residents.
3+ YOE2+ MgmtHigh school diploma, 3+ years hospitality/customer service/admin or Desk Clerk experience, 2+ years program management or supervisory experience, valid CA driver's license, ability to drive a 17' van/truck, Microsoft Office proficiency, report writing, conflict resolution, pass background and TB screening.
Pyramid Global Hospitality: Provides management and advisory services for hotels and resorts worldwide.
Customer service experience, hospitality interest, professional communication, teamwork, and ability to supervise, train, coach, and support front desk operations.
Coury Hospitality: Operates and develops lifestyle hotels and premium dining venues.
Previous front desk or hotel guest services experience; supervisory/leadership preferred; knowledge of Opera or Lightspeed a plus; basic accounting and cash-handling; strong customer service and conflict-resolution skills; flexible schedule.
La Quinta Inn & Suites by Wyndham Tracy: A hotel offers front desk services and guest experience
2+ YOE1+ Mgmt2+ years hospitality and front desk experience; 1+ year supervisory; HS diploma; strong communication; able to manage in high-pressure environment.
Windows OS, Spreadsheet software, Word processing software
Denver or Westlake or Chicago or Menlo Park or New York City or Bellevue or Washington or Lake Mary or Clearwater or Gainesville
$109k-$128k/yrOnsiteFull Time
RobinhoodNASDAQ: HOOD: Provides a commission-free platform for investing and financial services.
5+ YOERequires 5+ years in sales coaching, leadership, or financial services; clean U5; SIE, Series 7, 66, and 24 or 9/10; experience with compliant sales supervision and asset consolidation.
MacArthur Place: Luxury resort and spa located in Sonoma, California.
Previous front desk/guest service experience required; supervisory experience preferred. Knowledge of property management systems, strong communication, organization, and problem-solving skills; ability to work evenings, weekends, and holidays.
Maestro, Opera, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, POS
Service Desk Engineer (IS Client Systems Specialist I) Open and Promotional
San Mateo County, California, United States
$109k-$136k/yrOnsiteFull Time
County of San Mateo: Provides public administration and healthcare services for San Mateo County residents.
1+ YOEMinimum 1 year technical customer support experience; experience with Windows, iOS/Android, ServiceNow, Active Directory/Okta, PowerShell, networking, Microsoft 365 and endpoint management; strong communication and customer service skills.
ServiceNow, Microsoft 365, Azure/Entra, Active Directory, Okta, PowerShell, DNS, DHCP, Zscaler, Global Protect, VLAN, Microsoft Intune, SCCM, Outlook, Teams, OneDrive, SharePoint, Windows
Forma Gym: Operates premium full-service health and fitness clubs.
1+ YOEMinimum one year of customer service experience; CPR certification; strong communication, positive energy, time management; available for early mornings.
Miami or Europe or Israel or United States or San Francisco or New York City or London or Berlin or Frankfurt or Amsterdam or Tel Aviv or Warsaw or Bucharest
OnsiteFull Time
Mindspace: Global provider of flexible, boutique office and coworking spaces.
1+ YOERequires 1–2 years of customer service, sales, or project management experience, exceptional organization and multitasking, strong English communication, and a customer-centric approach.
Lodging Dynamics: Manages premium-brand hotels and hospitality resort operations.
0+ YOEHigh school diploma or minimal related experience; strong customer service, communication, organizational and time-management skills; ability to handle guest requests and confidential information.