221 service desk manager jobs at 125 companies in Peekskill, NY
2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
2w
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Manager, IT Service Desk
New York, New York, United States
$140k-$160k/yr HybridFull Time
5+ YOE2+ Mgmt5+ years in service desk/IT support with 2–3 years leadership; strong ITIL knowledge, ServiceNow experience, endpoint/identity/collaboration/network expertise, data-driven incident/problem management, and strong communication.
ServiceNow, Microsoft 365, Microsoft Excel, Microsoft PowerPoint
1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT experience with 5+ years managing service desk/EUC; expertise in Intune, Autopilot, Windows 11, ServiceNow; ITIL knowledge; vendor and budget management.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Microsoft Teams, Microsoft OneDrive, ServiceNow
1mo
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Service Desk Manager H/F
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
2w
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Front Desk Manager
New York, New York, United States
$72k-$80k/yr OnsiteFull Time
Manage front desk operations and team, enforce credit policies, use hotel PMS, multitask, resolve guest issues, coach staff; high school required, previous front office management required; flexible schedule.
PMS
1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years IT infrastructure experience,5+ years managing Service Desk/EUC, expertise with Intune, Autopilot, Windows 11, ServiceNow, ITIL, vendor and budget management, leadership and cross-functional collaboration.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Teams, Microsoft OneDrive, ServiceNow
2w
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Front Desk Manager
New York, New York, United States
$32-$41/hr OnsiteFull Time
1+ YOEHigh school diploma or GED (or 2-year hospitality/business associate degree), ~1 year guest services/front desk experience (or none with degree); supervisory skills, customer service, conflict resolution, financial and administrative abilities.
1w
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PM Front Desk Manager
New York City, New York, United States
$100k/yr OnsiteFull Time
Plan and execute community events, manage clubhouse operations and budgets, hire/train and supervise clubhouse staff, oversee front-desk operations, marketing and resident engagement.
Company Approved Team Scheduler
2mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar
2w
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Front Desk Manager
New York, New York, United States
$35-$36/hr OnsiteFull Time
2+ YOEMinimum 2 years hotel front desk or similar supervisory experience, high school diploma required, strong leadership, communication, hiring/training, guest service and problem-solving skills; union experience desired.
3w
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Service Desk Technician
New York City, New York, United States
$68k-$80k/yr OnsiteFull Time
Provide hands-on desktop, laptop, mobile device, audiovisual and software support; manage support queue; configure and deploy devices; maintain asset records and documentation.
Microsoft Windows 11, Microsoft Endpoint Configuration Manager, SCCM
3w
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Service Desk Analyst
New York City, New York, United States
$33-$42/hr HybridFull Time
2+ YOE2+ years IT experience, knowledge of Microsoft Windows, Microsoft Office, Active Directory, VMWare vSphere; strong communication and problem‑solving skills; ability to manage multiple issues and escalate appropriately.
Microsoft Windows 7/10/11, Microsoft Office, VMWare vSphere, Active Directory
4d
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Senior Managed Services Client Service Desk Agent
New York City, New York, United States
OnsiteFull Time
Technology diploma or equivalent, ITIL knowledge preferred, and related service desk experience in IT or technology environments. Requires communication, ticket resolution, escalation, and client service skills.
ITIL, WAN, LAN, WLAN, Cisco, RSA, SOC
1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
3mo
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Front Desk Manager
New York City, New York, United States
$70k-$78k/yr OnsiteFull Time
2+ YOEFront Office management experience required; strong English communication; PMS access and multitasking skills.
PMS system, Hospitality software
2w
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Front Desk Manager
New York, New York, United States
$75k/yr OnsiteFull Time
2+ YOESupervise front office operations, night audit experience required, high school diploma, minimum 2 years experience, guest service and billing accuracy.
1w
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Front Desk Manager
New York City, New York, United States
$30-$33/hr OnsiteFull Time
Associate's degree or equivalent, or six months to one year of related experience or training. Requires exceptional guest service, strong communication, professional demeanor, and preferred Opera and internet software knowledge.
Opera, Internet software
1mo
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Service Desk Engineer L2 (41610)
West Lawn or Elmwood Park or Mount Holly or New York City or Stamford
$60k-$72k/yr HybridFull Time
3+ YOE3+ years IT support experience, high school diploma, experience with ConnectWise Manage or similar, Windows/Linux/Unix, Active Directory, VPN, LAN/WAN, Citrix/RDS, Microsoft 365/Exchange/SharePoint/Intune, VMWare/HyperV, troubleshooting and customer service skills. On-call rotation required.
ConnectWise Manage, Windows, Linux, Unix, Microsoft Office Suite, Active Directory, VPN, RDS, Citrix, Microsoft 365 Entra, SharePoint, Intune, Spam Filter, Microsoft Exchange Online, Office 365, NTFS, DNS, Group Policy, VMWare, HyperV
2w
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IT Service Desk Lead
Montvale, New Jersey, United States
$90k-$115k/yr OnsiteFull Time
5+ YOE5+ years IT experience with leadership, AS degree or professional IT certifications, strong ticketing system experience (ZenDesk), hardware/network knowledge, Microsoft 365 and Planner familiarity, strong communication and problem-solving.
ZenDesk, Microsoft Planner, Microsoft 365
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
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