128 service desk manager jobs at 78 companies in Pinecrest, FL
2mo
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Service Desk
North Miami Beach, Florida, United States
$14/hr OnsitePart Time
Part-time service desk role requiring customer service, basic computer literacy, and ability to greet members and manage front-desk tasks.
Point of Sale, Customer database, CRM
1mo
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Service Desk Supervisor
Miramar, Florida, United States
HybridFull Time
5+ YOE2+ Mgmt5+ years in NOC/Service Desk/Engineering, 2+ years leading teams, experience with ticketing systems and RMM, proficiency with Microsoft O365, Intune, SCCM, ITIL, strong communication, KPI reporting, and customer escalation management.
ConnectWise, MSPBots, RMM, Microsoft O365, Intune, SCCM, ITIL
1mo
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Associate Manager, Service Desk and Operations
Miami or United States
$56k-$66k/yr HybridFull Time
3+ YOE3+ years service desk or technical support experience; hands-on Microsoft 365 administration; endpoint/Windows support; ITSM ticketing experience; user provisioning and access management; strong communication and documentation skills.
Microsoft 365, Microsoft Exchange, Microsoft SharePoint, Microsoft Teams, Microsoft OneDrive, Microsoft Outlook, Microsoft Intune, Salesforce, FreshService, Jira, Zendesk, Windows
1w
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Front Desk Manager
Coral Gables, Florida, United States
$45k/yr OnsiteFull Time
Front desk or hospitality management experience preferred; requires scheduling, staff supervision, training, client relations, accuracy, proactive service, and legal US work authorization.
2mo
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Service Desk Team Lead
Miami or Irving
OnsiteFull Time
5+ YOE5+ years relevant IT experience; high school diploma required (bachelor's preferred); strong troubleshooting, communication, and mentorship skills; experience with complex installations, LAN/WAN, and Service Now; CompTIA A+ or equivalent preferred.
Service Now, LAN/WAN
1w
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Service Desk Technician Tier 1 - Miami, Florida
Miami, Florida, United States
$50k-$65k/yr HybridFull Time
2+ YOERequires 2–3 years of IT help desk, MSP, or related technical support experience, Windows or Mac troubleshooting, Microsoft 365 administration, and familiarity with Active Directory, Intune, and endpoint management.
Windows, Mac, Microsoft 365, Active Directory, Microsoft Intune, Multi-factor authentication (MFA)
2mo
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Senior Service Desk Analyst, Support (51526)
Coral Gables, Florida, United States
$60k-$75k/yr OnsiteFull Time
3+ YOE3–5+ years IT support/Service Desk experience; strong troubleshooting across Windows/macOS, Microsoft 365, networking; Identity/Access management (AD, Azure AD); endpoint management; ITSM experience; strong analytical and communication skills.
Windows, macOS, Microsoft 365, Active Directory, Azure AD, Endpoint Management, ITSM, PowerShell, Bash
1w
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Front Desk Manager
Miami Beach, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma required; bachelor's preferred. Requires 2–4 years of front office management experience, English proficiency, computer skills, and ability to work extended standing shifts in a fast-paced hotel environment.
Opera, GoConcierge, Nuvola, Microsoft Word, Microsoft Excel, Microsoft Outlook, Tripadvisor, Yelp, Google, Guest Alerts, Glitch Log, Revinate, ReviewPro, Pulse Report
2w
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Manager, Help Desk
Woodbury or Boca Raton or Seattle
$84k-$108k/yr HybridFull Time
4+ YOE1+ Mgmt4+ years IT support experience with 1+ year supervisory experience; hands-on Microsoft 365, Windows/macOS, Zoom, Okta/Azure AD; ITIL and ticketing (Zendesk/Jira Service Management); strong leadership and communication.
Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Windows, macOS, Zoom, Okta, Azure AD, Zendesk, Jira Service Management
1mo
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Front Desk Manager
Miami, Florida, United States
$52k-$60k/yr OnsiteFull Time
Bachelor's in hospitality/business or equivalent experience, prior hotel front office experience required, supervisory experience preferred, strong leadership, customer service, organizational skills, PMS and Microsoft Office knowledge, able to lift 30 lbs and work flexible schedule including weekends/holidays.
Property Management System (PMS), Microsoft Office
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Front Desk Coordinator
Plantation, Florida, United States
$14-$16/hr OnsiteFull Time
2+ YOEProvide front desk support, sell memberships and services, manage bookings, greet clients, and maintain studio.
Booking software
3mo
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Service Desk Lead - Enterprise IT
Doral, Florida, United States
OnsiteFull Time
7+ YOE2+ Mgmt7+ years IT support, 2+ years in lead roles, enterprise IT, Azure Entra ID, Windows Server, AWS, IT automation
Azure Entra ID, Windows Server, AWS, Power Automate, n8n, Microsoft 365, ITIL
2mo
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Help Desk Lead
Doral, Florida, United States
OnsiteFull Time
5+ YOEBachelor's degree in IT/CS or 5+ years IT service management; experience managing help desk teams, SLA compliance, remote desktop, device provisioning, IT asset tracking; familiarity with ITIL, JIRA, ServiceNow; active Top Secret/SCI clearance.
JIRA, ServiceNow
1w
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Front Desk/ MIAMI
Dania Beach or Miami
$18-$19/hr OnsiteFull Time
High school diploma, front desk and administrative experience, Microsoft Word, Outlook, and Excel proficiency, strong communication and organization skills, data entry, time management, and ability to lift up to 50 lbs.
Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, BuildingLink
1mo
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Help Desk Lead
Doral, Florida, United States
$60k-$124k/yr OnsiteFull Time
5+ YOEActive TS-SCI clearance, bachelor\u0002s degree in IT/CS or 5 years equivalent experience, experience managing help desk teams, ITSM/JIRA/ServiceNow proficiency, remote desktop and asset management experience, strong customer service and leadership skills.
ServiceNow, JIRA, ITSM, CAC, SSO, MFA, ITIL
1mo
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Front Desk Supervisor
Miami Beach, Florida, United States
OnsiteFull Time
0.5+ YOESupervise front desk operations; prior cash handling; HS/GED; six months front desk experience; strong computer skills; English fluency; flexible schedule including nights and weekends.
6d
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Medical Front Desk
Hollywood, Florida, United States
$17-$20/hr OnsitePart Time
1+ YOEPrior medical front desk experience, strong customer service and communication skills, computer literacy, medical terminology knowledge, multitasking ability, and capacity to manage high patient volume.
Electronic Health Record (EHR)
2mo
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Senior Service Desk Analyst, Support (51526)
Coral Gables, Florida, United States
$60k-$75k/yr OnsiteFull Time
3+ YOE3-5+ years in IT support; strong troubleshooting; identity and access management; endpoint management; ITSM experience; analytical; strong communication.
Windows, macOS, Microsoft 365, Active Directory, Azure AD, Endpoint Management, PowerShell, Bash, VPN, DNS
1w
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Guest Service Manager
Deerfield Beach, Florida, United States
OnsiteFull Time
Front desk management including hiring, training, scheduling, performance evaluation, financial input, and guest satisfaction; high school preferred; prior front desk experience required; ability to stand for long periods and lift up to 25 lbs.
2w
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Front Desk Agent - PBX
Miami Beach, Florida, United States
$17/hr OnsiteFull Time, Part Time
Experience in hotel front desk or hotel operations preferred/required, strong customer service and communication skills, ability to operate property management systems and PBX, cash handling and cashiering, professional appearance.
PBX
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