172 service desk manager jobs at 108 companies in Walnut, CA
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Manager, IT Service Desk
Orange, California, United States
RemoteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience; 7+ years of IT support experience; 3+ years managing technical support teams; Service Desk operations, endpoint management, Microsoft Windows, networking, and IT asset management experience.
Microsoft Intune, Microsoft Windows, Microsoft 365, ManageEngine ServiceDesk, TCP/IP, LAN/WAN, SSAE18, NIST
2w
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Senior Manager, Service Desk
Los Angeles, California, United States
$105k-$140k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's in technology,7+ years leading IT service desk,ITIL 3 or 4 required,ServiceNow experience,knowledge of Entra ID and Office 365,strong troubleshooting,training and stakeholder skills.
ServiceNow, Entra ID, Office 365, Microsoft, Apple
3w
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Front Desk Manager
Dana Point, California, United States
$70k/yr OnsiteFull Time
1+ YOE5+ MgmtSupervise front desk operations, deliver exceptional guest service, manage revenue strategies, require college degree with related experience, supervisory experience, Windows and spreadsheet proficiency, and valid driver's license.
Microsoft Windows
1mo
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Service Desk Manager H/F
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
2w
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Front Desk Manager Exempt
Los Angeles, California, United States
$75k-$78k/yr OnsiteFull Time
3+ MgmtManage front office operations, guest service, staffing, training, budgeting and revenue; high school required, 3+ years management experience, front desk experience required, valid drivers license.
Windows, Microsoft Office, PMS, PBX, POS
2w
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Front Desk Manager Exempt
Los Angeles, California, United States
$75k-$78k/yr OnsiteFull Time
3+ MgmtManage front desk operations, guest service, staffing, budgeting and training; strong communication, leadership, intermediate computer and math skills; high school required and valid driver’s license.
Microsoft Windows, Microsoft Office, PMS, PBX, Key system, POS
5d
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Service Desk Support Tech - Level 2
Henderson or Cypress or Spartanburg or United States
$29-$32/hr OnsiteFull Time
3+ YOERequires CompTIA A+, 3+ years in help desk or service desk support including 1+ year in Tier 2, Windows and macOS, Microsoft 365, Active Directory, endpoint management, Azure, Entra ID, networking, and ticketing platforms.
Windows, macOS, Microsoft 365, Active Directory, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, Azure Portal, PowerShell, ServiceNow, ManageEngine, Jira, VMware, Hyper-V, TCP/IP, DNS, DHCP, VLANs, VPNs
2w
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Service Desk Analyst
Downey or Costa Mesa
$30-$42/hr OnsiteFull Time
Provide technical support for Windows and Mac systems, troubleshoot hardware/software/network issues, manage user accounts and permissions, maintain images/assets, and follow security and audit procedures.
Windows, Mac, Microsoft Office, Active Directory, DNS, DHCP, CCleaner Cloud, Symitar, Yubikey
1w
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Service Desk Administrator
Los Angeles, California, United States
$100k-$170k/yr RemoteFull Time
5+ YOEActive Secret clearance, bachelor’s degree with 5+ years related experience, knowledge of TCP/IP, DNS, DHCP, VPN, ServiceNow/Remedy/Jira, EDR and patch management; strong troubleshooting and communication skills.
ServiceNow, Remedy, Jira, TCP/IP, DNS, DHCP, VPN, EDR
5d
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Lead, IT Service Desk, West Coast
Costa Mesa, California, United States
$99k-$130k/yr OnsiteFull Time
3+ YOERequires 3+ years of progressive IT support or service desk experience, advanced troubleshooting, Windows, macOS, Linux, ticket queues, SLAs, communication skills, travel up to 10%, ability to lift 50 pounds, and US Secret Clearance eligibility.
Windows, macOS, Linux, Jira Service Management
3d
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Assistant Front Desk Manager
Los Angeles, California, United States
$28-$30/hr OnsiteFull Time
2+ YOEHigh school diploma required, 2+ years of front desk operations experience, supervisory experience, strong customer service skills, and proficiency with PMS and office software.
Property Management Systems (PMS), Hyatt PMS, Microsoft Office, reservation software
2mo
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Service Desk Technician (Level I / Level II)
Victorville, California, United States
$50k-$61k/yr RemoteFull Time
2+ YOE2+ years help desk experience, Bachelor's in IT or equivalent, CompTIA A+ required. Must support desktops/laptops/10Zig clients, manage user accounts, troubleshoot hardware/software, use ServiceNow, and create knowledge-base documentation.
ServiceNow, Windows, 10Zig
1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
3d
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IT Help Desk Manager
Los Angeles or Los Angeles or California
$70k-$82k/yr OnsiteFull Time
3+ YOEAssociate degree or equivalent with 3+ years of technical or IT experience; CA driver's license and insurance required. Requires help desk leadership, troubleshooting, customer service, budgeting, and communication skills.
B4 Phish, Jive, RingCentral, Verizon IPC, LDAP, VPN, VoIP, POTS, Windows OS, Mac iOS, Microsoft Word, Microsoft Excel, AWS, Microsoft Azure, Google Cloud, ITIL, ITSM
1w
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Le Meridien Pasadena Arcadia - Front Desk Manager
Arcadia, California, United States
$70k-$75k/yr OnsiteFull Time
5+ YOESupervise front desk operations, deliver excellent guest service, coach staff, manage revenue/rates, proficient with Windows and office software, valid driver’s license, 5+ years hotel supervisory experience; 2-year degree+3yrs or 4-year degree+1yr.
Windows
2mo
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Senior Analyst, Service Desk
Jersey City or New York City or Los Angeles
$100k-$120k/yr OnsiteFull Time, Temporary
10+ YOEBachelor's degree, 10+ years helpdesk experience, strong troubleshooting, familiarity with ITSM and ITIL, leadership and communication skills, ability to analyze metrics and improve support processes.
ITSM, ITIL
3d
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Sr. Service Desk Administrator
El Segundo or Burbank or North Hollywood or Chatsworth or Wisconsin or Nebraska
$30-$40/hr HybridFull Time
3+ YOE1+ MgmtRequires 3+ years in IT support or operations, 1+ year in senior or lead capacity, SLA/KPI ownership, ITSM experience, Microsoft 365 or Google Workspace, California driver's license, and ability to lift 50 lbs.
Microsoft 365, Google Workspace, Microsoft Intune, Endpoint Manager, Slack, Salesforce, NetSuite, Jira Service Management (JSM), HRIS, IAM, MFA, RBAC
1mo
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IT Service Desk Engineer
Los Angeles, California, United States
$38-$43/hr OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT endpoint management or system administration, MDM/RMM and M365 experience, PowerShell/Bash scripting, networking knowledge, device OS expertise.
Microsoft Intune, NinjaOne, Iru Kandji, FreshService, Absolute Computrace, Zoom, PowerShell, Bash, Windows Autopilot, Microsoft Entra ID, Microsoft 365
2mo
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Front Desk Manager
Fullerton, California, United States
$17-$19/hr OnsitePart Time
Bilingual in Korean and English preferred; HS diploma required; associate’s degree or office admin experience preferred; school or customer service background beneficial; strong communication and organizational skills.
Microsoft Office, Email
2mo
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Service Manager
Los Angeles or Camarillo or Santa Barbara or Westlake Village
HybridFull Time
Senior MSP manager to lead service desk and strategic services, own service operating system, drive client retention and profitability, manage dashboards/CSAT, coach teams, and operationalize AI/MIP capabilities. Must live within a 2-hour drive of Camarillo, CA.
SaberDome, MIP, PSA, RMM, RAG/wiki
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