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229 service desk manager jobs at 125 companies in Wayne, NJ

1d
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Manager, IT Service Desk
New York City, New York, United States
$161k-$190k/yr HybridFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
5+ YOE4+ MgmtBachelor’s degree or equivalent experience, 5+ years of technology experience, and preferred 4+ years managing enterprise IT service desks. Requires leadership, ITSM, service desk operations, analytics, automation, and technical support expertise.
Genesys Cloud, ServiceNow, ACD, IVR, ITSM, Microsoft Office, Microsoft Windows, iOS, Android, TCP/IP, DNS, DHCP, VPN, Active Directory
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2mo
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IT Service Desk Manager
Chicago or New York City or Toronto or London or Frankfurt or Tokyo or Hong Kong or Seoul or Sydney
$135k-$165k/yr HybridFull Time
GCM Grosvenor
GCM GrosvenorNasdaq: GCMG: Provides alternative asset management and investment solutions globally.
Experience leading a distributed service desk, hands-on Tier 2/3 support, Microsoft 365 and Intune experience, Azure/AWS familiarity, VMware, networking fundamentals, PowerShell scripting, Jira Service Management, ITIL familiarity, strong communication and customer-service skills.
Microsoft 365, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Intune, Microsoft Endpoint Manager, Microsoft Entra ID, Active Directory, Simeon Cloud, Windows 11, Windows Server, Azure, AWS, VMware, DNS, DHCP, VPN, Zscaler, Zoom, Jira Service Management, Jira, Confluence, PowerShell, Python, Dell, Apple, macOS, iOS, ChatGPT, Claude AI, Glean, Fireflies AI, Gemini
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2w
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Manager, IT Service Desk
New York, New York, United States
$140k-$160k/yr HybridFull Time
Columbus Blue Jackets
Columbus Blue Jackets: Professional ice hockey team competing in the National Hockey League.
5+ YOE2+ Mgmt5+ years in service desk/IT support with 2–3 years leadership; strong ITIL knowledge, ServiceNow experience, endpoint/identity/collaboration/network expertise, data-driven incident/problem management, and strong communication.
ServiceNow, Microsoft 365, Microsoft Excel, Microsoft PowerPoint
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1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
Konica Minolta Business Solutions U.S.A.
Konica Minolta Business Solutions U.S.A.Tokyo Stock Exchange: 4902: Provides business printing hardware and managed IT solutions.
10+ YOE5+ Mgmt10+ years IT experience with 5+ years managing service desk/EUC; expertise in Intune, Autopilot, Windows 11, ServiceNow; ITIL knowledge; vendor and budget management.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Microsoft Teams, Microsoft OneDrive, ServiceNow
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Service Desk Manager H/F
Paris or Milan or London or Munich or New York City or Los Angeles or Hong Kong or Beijing or Shanghai or Singapore or Tokyo or Seoul or Dubai or Riyadh or Jeddah
HybridFull Time
The Independents
The Independents: Global creative collective for luxury and lifestyle brand services.
5+ YOEBachelor's degree with 5+ years IT experience, fluent English/French, strong end-user support and IT infrastructure skills, Google Workspace and ITSM knowledge, Google Admin/AD/Intune/Meraki proficiency.
Google Workspace, Google Admin Console, Google MDM, Google Cloud, Microsoft Active Directory, Microsoft Intune, Apple Business Manager, Cisco Meraki, ClickShare, Neatbar, OAuth, SSO, DKIM, SPF, DMARC, MTA-STS, DLP
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2w
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Front Desk Manager
New York, New York, United States
$72k-$80k/yr OnsiteFull Time
MCR Hotels
MCR Hotels: Invests in, develops, and manages premium-branded hotel properties.
Manage front desk operations and team, enforce credit policies, use hotel PMS, multitask, resolve guest issues, coach staff; high school required, previous front office management required; flexible schedule.
PMS
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1mo
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Sr. Manager, End User Computing & Service Desk
Ramsey, New Jersey, United States
$112k-$193k/yr OnsiteFull Time
Konica Minolta
Konica MinoltaTokyo Stock Exchange: 4902: Provides digital workplace solutions, imaging technology, and IT services.
10+ YOE5+ Mgmt10+ years IT infrastructure experience,5+ years managing Service Desk/EUC, expertise with Intune, Autopilot, Windows 11, ServiceNow, ITIL, vendor and budget management, leadership and cross-functional collaboration.
Microsoft Intune, Autopilot, Windows Enterprise 11, macOS, Microsoft 365, Teams, Microsoft OneDrive, ServiceNow
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2w
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Front Desk Manager
New York, New York, United States
$32-$41/hr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
1+ YOEHigh school diploma or GED (or 2-year hospitality/business associate degree), ~1 year guest services/front desk experience (or none with degree); supervisory skills, customer service, conflict resolution, financial and administrative abilities.
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PM Front Desk Manager
New York City, New York, United States
$100k/yr OnsiteFull Time
NFC Amenity Management
NFC Amenity Management: Provides amenity management, concierge, and lifestyle services for properties.
Plan and execute community events, manage clubhouse operations and budgets, hire/train and supervise clubhouse staff, oversee front-desk operations, marketing and resident engagement.
Company Approved Team Scheduler
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2mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar
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2w
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Front Desk Manager
New York, New York, United States
$35-$36/hr OnsiteFull Time
Crescent Hotels & Resorts
Crescent Hotels & Resorts: Provides third-party management and operations for hotels and resorts.
2+ YOEMinimum 2 years hotel front desk or similar supervisory experience, high school diploma required, strong leadership, communication, hiring/training, guest service and problem-solving skills; union experience desired.
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3w
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Service Desk Technician
New York City, New York, United States
$68k-$80k/yr OnsiteFull Time
City of New York
City of New York: Provides municipal services and administration for New York City.
Provide hands-on desktop, laptop, mobile device, audiovisual and software support; manage support queue; configure and deploy devices; maintain asset records and documentation.
Microsoft Windows 11, Microsoft Endpoint Configuration Manager, SCCM
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6d
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Senior Managed Services Client Service Desk Agent
New York City, New York, United States
OnsiteFull Time
NTT DATA
NTT DATATokyo Stock Exchange: 9613: Provides global information technology and business transformation services.
Technology diploma or equivalent, ITIL knowledge preferred, and related service desk experience in IT or technology environments. Requires communication, ticket resolution, escalation, and client service skills.
ITIL, WAN, LAN, WLAN, Cisco, RSA, SOC
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1mo
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Sr. Service Desk Engineer
Irvine or New York
$100k-$130k/yr OnsiteFull Time
Redwood Trust
Redwood TrustNYSE: RWT: Provides residential and commercial mortgage financing and investment services.
5+ YOE5+ years supporting end users in Windows and macOS; experience with Microsoft 365, Intune, Entra ID/Azure AD, endpoint management, ticketing systems; strong troubleshooting, communication, and security awareness.
Microsoft Intune, Endpoint Manager, Autopilot, Group Policy, Windows 10, Windows 11, macOS, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Microsoft Defender, Microsoft Copilot, PowerShell, REST APIs, Microsoft Graph API, Jira Service Management, ServiceNow, Salesforce, Workday, Concur, Atlassian, Power BI, Microsoft Fabric, VMware, ChatGPT Enterprise, Teams Rooms
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3mo
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Front Desk Manager
New York City, New York, United States
$70k-$78k/yr OnsiteFull Time
MCR
MCR: Owns and operates a portfolio of premium-branded hotels.
2+ YOEFront Office management experience required; strong English communication; PMS access and multitasking skills.
PMS system, Hospitality software
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1mo
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Front Desk Manager
Princeton, New Jersey, United States
$60k-$65k/yr OnsiteFull Time
Highgate
Highgate: Manages and invests in hospitality real estate assets.
5+ YOE5+ years progressive hotel experience or equivalent degree+experience; supervisory experience required; strong customer service, communication, Windows and Microsoft Office proficiency.
Microsoft Windows, Microsoft Office
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3w
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Front Desk Manager
New York, New York, United States
$75k/yr OnsiteFull Time
New York Athletic Club
New York Athletic Club: Private club offering athletic, social, and hospitality services.
2+ YOESupervise front office operations, night audit experience required, high school diploma, minimum 2 years experience, guest service and billing accuracy.
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1mo
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Front Desk Manager
Princeton, New Jersey, United States
$60k-$65k/yr OnsiteFull Time
Highgate
Highgate: Manages, develops, and invests in global hotel properties.
5+ YOE5+ years progressive hotel experience or equivalent degree+experience, supervisory experience, strong customer service, Windows and Microsoft Office proficiency, strong verbal/written communication and multitasking.
Windows, Microsoft Office
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2w
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Front Desk Manager
New York City, New York, United States
$30-$33/hr OnsiteFull Time
Sonesta
Sonesta: Operates a global portfolio of diverse hotel and resort brands.
Associate's degree or equivalent, or six months to one year of related experience or training. Requires exceptional guest service, strong communication, professional demeanor, and preferred Opera and internet software knowledge.
Opera, Internet software
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1mo
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Service Desk Engineer L2 (41610)
West Lawn or Elmwood Park or Mount Holly or New York City or Stamford
$60k-$72k/yr HybridFull Time
Omega Systems
Omega Systems: Provides managed IT, cybersecurity, and cloud services for businesses.
3+ YOE3+ years IT support experience, high school diploma, experience with ConnectWise Manage or similar, Windows/Linux/Unix, Active Directory, VPN, LAN/WAN, Citrix/RDS, Microsoft 365/Exchange/SharePoint/Intune, VMWare/HyperV, troubleshooting and customer service skills. On-call rotation required.
ConnectWise Manage, Windows, Linux, Unix, Microsoft Office Suite, Active Directory, VPN, RDS, Citrix, Microsoft 365 Entra, SharePoint, Intune, Spam Filter, Microsoft Exchange Online, Office 365, NTFS, DNS, Group Policy, VMWare, HyperV
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