654 service excellence manager jobs at 398 companies in Bloomington, CA

3w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
State Street
State StreetNYSE: STT: Global financial services and bank holding.
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1w
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Clinical Excellence Manager (California)
California or Hawaii or Los Angeles or United States
$107k-$145k/yr FieldFull Time
Outset Medical
Outset MedicalNasdaq: OM: Public medical device developing hemodialysis systems for patients and healthcare providers.
2+ YOEBachelor's degree in nursing, 2+ years of dialysis or related experience, compliance and quality improvement knowledge, analytics and leadership skills, extensive travel, and BLS and ACLS credentials.
Tablo Hemodialysis System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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OPERATIONAL EXCELLENCE CONSULTANT
Los Angeles, California, United States
$75k-$80k/yr RemoteFull Time
FLIK Hospitality Group
FLIK Hospitality Group: Leading corporate hospitality provider dedicated to great food, great service, and great people.
3+ YOETravel up to 80%; 3-5 years in food service/hospitality; Associate or Bachelor’s in relevant field; strong communication; adaptable to tech; capable of multi-tasking and training.
Microsoft Office, iOS, Data analysis tools
1w
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Director Nursing Excellence
Santa Rosa or Eureka or Fortuna or Healdsburg or Napa or Petaluma or Orange or Alaska or Montana or New Mexico or Oregon or Texas or Washington
$105-$165/hr OnsiteFull Time
Providence
Providence: Non-profit Catholic health system serving the Western United States.
3+ YOE3+ MgmtMaster's degree and California RN license required; 3+ years of nursing leadership experience. Requires expertise in nursing excellence, Magnet programs, research, evidence-based practice, quality improvement, analytics, and project management.
2w
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Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yr OnsiteFull Time
Kaiser Permanente
Kaiser Permanente: Integrated managed care consortium and healthcare provider system.
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
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Customer Excellence Representative
Glendale, California, United States
$27/hr OnsiteFull Time
Tacori
Tacori: Family-owned American luxury jewelry house designing and handcrafting engagement rings, wedding bands, and fine jewelry.
BA/BS preferred; 2–4 years of sales and customer service experience; strong communication, math, problem-solving, analytical, prioritization, and relationship-management skills; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Navision
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
Scout Motors
Scout Motors: Reviving the iconic Scout brand with American-made electric vehicles.
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Client Service Manager
Los Angeles, California, United States
$140k-$165k/yr HybridFull Time, Part Time
Your Part-Time Controller
Your Part-Time Controller: Accounting and financial management firm providing outsourced controller, CFO, and bookkeeping services to nonprofit organizations.
7+ YOEBachelor's in accounting/finance,7+ years progressive nonprofit accounting experience,leadership and staff management,client relationship and project management,Microsoft Excel proficiency,travel availability and occasional after-hours availability.
Microsoft Excel
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Area Service Manager - Commercial Kitchen Equipment
Los Angeles, California, United States
$105k-$125k/yr OnsiteFull Time
Nextech
Nextech: America’s largest independent self-performing commercial HVAC/R service provider.
10+ YOE10+ years CKE repair experience, proven leadership managing technicians, proficient with Office 365/Teams/Outlook and advanced Excel, reliable transportation, ability to lift and travel.
Office 365, Teams, Outlook, Microsoft Excel, Windows, augmented reality software, VR software, iPad, PDF
1mo
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Automotive Service Manager
Lake Elsinore, California, United States
$58k-$98k/hr OnsiteFull Time
Big Brand Tire & Service
Big Brand Tire & Service: Trusted provider of automotive services and tires.
1+ YOE1–3 years automotive service management experience, strong service sales background, valid driver’s license, able to lift 70 lbs, excellent communication and leadership, open availability including weekends.
1mo
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Manager Customer Service
Riverside, California, United States
$80k-$90k/yr HybridFull Time
Bourns
Bourns: Privately held electronic-components manufacturer serving automotive, industrial, consumer, communications, healthcare, and audio markets.
5+ YOELead customer service and inside sales teams; 5+ years customer service leadership in electronics preferred; bachelor's in business preferred; proficiency with Microsoft Excel/Word/PowerPoint, SAP, Sales Cloud/CRM; strong communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM
2mo
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Director - Quality and Performance Excellence
Huntington Park, California, United States
$140k-$205k/yr OnsiteFull Time
Community Hospital of Huntington Park
Community Hospital of Huntington Park: Private 81-bed acute-care hospital serving underserved communities in Huntington Park and nearby southeast Los Angeles County cities.
5+ YOE5+ MgmtRequires five years of quality improvement or risk management experience, five years in leadership, critical thinking, communication, organization, PC skills, and healthcare performance improvement expertise.
PC, FMEAS, CAPA, QAPI, CMS, TJC, Leapfrog, OPPE, FPPE
2w
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Client Service Manager
Los Angeles, California, United States
$70k-$80k/yr OnsiteFull Time
PalAmerican Security
PalAmerican Security: Provider of professional security and protection services.
1+ YOEBachelor's degree with one year of experience or equivalent security experience; at least three years of related experience. Requires proficiency in Microsoft Outlook, Word, and Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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HQ Customer Service Section Manager
Gardena, California, United States
$28/hr OnsiteFull Time
Marukai Corporation
Marukai Corporation: Private Japanese grocery retailer serving California and Hawaii through Tokyo Central and Marukai Market supermarkets.
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
4d
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Assistant Service Manager, Los Angeles
Los Angeles, California, United States
$114k-$157k/yr OnsiteFull Time
Lucid Motors
Lucid MotorsNASDAQ: LCID: Electric vehicle manufacturer and advanced powertrain technology developer.
5+ YOERequires 5+ years of automotive service experience, team-management experience, KPI accountability, customer service excellence, computer proficiency, valid driver's license, and ability to travel. ASE and EPA 609 preferred.
Microsoft Office, DMS, Customer Satisfaction Index (CSI)
1mo
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Assistant Customer Service and Sales Manager
Arcadia, California, United States
$23-$29/hr OnsiteFull Time
Cathay Bank
Cathay BankNASDAQ: CATY: Commercial bank providing financial services to individuals and businesses.
3+ YOE3+ MgmtRequires 3–5 years in a similar supervisory capacity, comprehensive branch service knowledge, direct sales experience, Microsoft Word, Excel and Outlook proficiency, and strong management and communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Customer Service Manager - State Farm Agent Team Member
Mission Viejo, California, United States
$30k-$70k/yr OnsiteFull Time
Chris Ferraro Jr - State Farm Agent
Chris Ferraro Jr - State Farm Agent: Independent State Farm insurance agency serving households and small businesses across Southern California and nearby states.
Excellent communication, customer service oriented, team player, licensed or able to obtain licenses; degree preferred.
6d
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Project Manager Service II
Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Washington or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown
$82k-$102k/yr RemoteFull Time
EnerSys
EnerSysNYSE: ENS: Global leader in stored energy solutions for industrial applications.
6+ YOE2+ MgmtRequires a 2-year degree or equivalent training, 6–8 years of related industry or construction experience, 2–4 years of supervisory experience, and advanced proficiency in CAD drawings, Gantt charts, MS Project, Excel, and Visio.
CAD, Gantt charts, Microsoft Project, Microsoft Excel, Microsoft Visio, Microsoft Office, Internet
2w
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SUD - Specialist Service Case Manager (Alvarado & Marengo)
Los Angeles or Los Angeles
$28/hr FieldFull Time
Clínica Monseñor Oscar A. Romero
Clínica Monseñor Oscar A. Romero: 501(c)(3) nonprofit FQHC providing affordable medical, dental, vision, pharmacy, and behavioral care to underserved Los Angeles communities.
1+ YOERequires 1+ year substance use disorder experience, group facilitation and case management skills, CADDE/CATC/CADAC registration, bilingual English-Spanish proficiency, driver's license, Microsoft Office and Excel knowledge, and addiction studies completion.
Microsoft Office, Microsoft Excel
1mo
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Service Advisor
Moreno Valley, California, United States
$5k-$10k/mo OnsiteFull Time
Moss Bros. Auto Group
Moss Bros. Auto Group: Family-owned Southern California automotive dealer group selling new and used vehicles and servicing Inland Empire drivers.
Manage service department workflow, deliver excellent customer service, supervise staff, strong communication and time-management, clean driving record and valid driver’s license.