20,204 service excellence manager jobs at 7,207 companies in United States
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Sr. Manager, Service Excellence Governance
Milwaukee, Wisconsin, United States
$124k-$186k/yr OnsiteFull Time
10+ YOEBachelor's degree required (Master's preferred), 10+ years supporting aftermarket/service operations, governance, KPI development, continuous improvement; experience with distributor models and enterprise systems; ability to travel up to 30%.
Salesforce, SAP, Power BI, Microsoft SharePoint
5d
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Service Excellence Advocate
Camden, New Jersey, United States
$29-$48/hr OnsitePart Time
3+ YOEHigh school diploma required; bachelor's preferred. Requires communication, critical thinking, complaint management, conflict negotiation, and customer service skills. Hospital customer service experience preferred.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, EPIC, RL Feedback module
4d
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Service Excellence Advocate
Camden, New Jersey, United States
$29-$48/hr OnsiteFull Time, Part Time
3+ YOEHigh school diploma required; bachelor's preferred. 3–5 years of experience preferred, ideally in hospital customer service. Requires communication, complaint management, conflict resolution, and problem-solving skills.
Microsoft Teams, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, EPIC, RL Feedback module
3w
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Support Process Excellence Manager
United States
$117k-$208k/yr FieldFull Time
7+ YOE7+ years in support operations/process excellence/service management, hands-on ITIL process improvement and workflow tooling experience, bachelor's or master's degree in related field, ability to lead cross-team initiatives.
ServiceNow, ITIL
2w
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Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Leads global customer service process excellence, automation, systems ownership, change management, and improvement portfolio initiatives across order-to-cash operations.
1mo
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Senior Manager, Operational Excellence – Service Sales
Westerville or India or United Kingdom
OnsiteFull Time
7+ YOEBachelor's degree required,7+ years in operational excellence/commercial/service/sales operations, advanced Excel/PowerPoint/Word skills, strong analytics, project management, stakeholder alignment, and ability to travel up to 25%.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, CRM, ERP, Business intelligence, pipeline management, sales reporting tools
3d
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Service Excellence Associate (Remote)
United States
$60k-$65k/yr RemoteFull Time
2+ YOEBachelor’s degree in healthcare management, information systems, or related field, or equivalent experience; 2+ years delivering adult training; healthcare experience preferred; strong research, writing, project, and computer skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Salesforce, Microsoft Excel
1mo
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Sr. Manager, Implementation Excellence (Remote)
Oak Brook or Alabama or Arizona or Florida or Georgia or Iowa or Illinois or Indiana or Michigan or Minnesota or Missouri or North Carolina or Nebraska or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or West Virginia
$120k-$140k/yr RemoteFull Time
7+ YOE7+ years in implementation/operations/program management in financial services or regulated industries; experience building processes/playbooks, change management, training design, and cross-functional collaboration. PMP and HSA/FSA experience preferred.
2w
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Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Leads global customer service and Order-to-Cash process excellence, automation, systems ownership, change management, and improvement portfolio governance.
Robotic Process Automation (RPA), AI
6d
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Customer Excellence Manager
Pearland, Texas, United States
OnsiteFull Time
5+ YOE1+ MgmtBachelor's degree in business, supply chain, or related field; 5+ years in logistics, supply chain, customer service, operations, or sales support; and 1–2 years in leadership or management. Chemical industry experience preferred.
Microsoft Office, Chempax, SAP, ERP, Department of Transportation (DOT)
2mo
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Operations Excellence Manager
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
3d
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Service Excellence Associate (Remote)
United States or Earth City
$60k-$65k/yr RemoteFull Time
2+ YOEBachelor's degree in healthcare management, information systems, or related field; 2+ years delivering adult training; computer proficiency, research, writing, process documentation, and project management skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Salesforce, Microsoft Excel
1mo
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Customer Excellence Manager
Brighton or United States or Germany
HybridFull Time
Experience in customer operations, performance management, or workforce planning; strong analytical and stakeholder-management skills; contact-center experience; structured, detail-oriented, execution-focused approach.
3d
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Service Excellence Associate (Remote)
United States
$60k-$65k/yr RemoteFull Time
2+ YOEBachelor’s degree in healthcare management, information systems, or related field; 2+ years delivering adult training or working in process/project fields; proficiency with Microsoft Office Suite, Salesforce, and video platforms.
Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Project, Salesforce, Microsoft Excel
1w
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Customer Excellence Manager
Sheridan, Arkansas, United States
OnsiteFull Time
7+ YOE3+ MgmtAssociate degree required; seven years in customer experience, client relations, or service delivery and three years of supervisory or team leadership experience. Bachelor's degree preferred.
Microsoft Office Suite, CRM, workforce management platforms, billing technologies, workforce scheduling software, QA tools, fax machine, copier, desk phone, scanner
4d
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Manager, Inclusive Excellence
Joliet, Illinois, United States
$65k-$74k/yr OnsiteFull Time
3+ YOEBachelor’s degree or equivalent education and experience, 3+ years in higher education, community engagement, social services, workforce development, or program management, plus program, budget, reporting, communication, and Microsoft Office skills.
Microsoft Office Suite
3w
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Engineering Excellence Team Manager
Whippany, New Jersey, United States
$150k-$175k/yr OnsiteFull Time
10+ YOE3+ Mgmt10+ years in technical services, including 3 years as an engineering manager or equivalent; engineering degree or vocational training, relevant licenses, CMMS and BMS knowledge, and subcontractor management experience.
Computerized Maintenance Management Systems, TRIRIGA, IBM, Building Management Systems (BMS), Automated Logic, Microsoft Word, Microsoft Excel
2mo
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Senior Manager, Support Excellence
Nashville, Tennessee, United States
$128k-$160k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in support/operations with 3+ years managing multiple teams; deep knowledge of knowledge management, quality, learning, tooling enablement, AI-native support, cross-functional leadership, and strong executive communication.
1w
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Customer Excellence Manager
Olathe, Kansas, United States
OnsiteFull Time
3+ YOERequires 3–5 years in medical device or pharmaceutical marketing, strong communication, accurate multitasking, cross-functional collaboration, English fluency, and U.S. work authorization; must work full time in Olathe.
ERP, CRM, Key Performance Indicators (KPIs)
1mo
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Clinical Excellence Manager
United States
$107k-$145k/yr RemoteFull Time
2+ YOEBachelor's in nursing,2+ years dialysis or related experience,knowledge of compliance,process improvement and data-driven program development,strong communication and leadership,willingness to travel up to 75%.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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