688 service excellence manager jobs at 414 companies in Cypress, CA
4w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1w
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Clinical Excellence Manager (California)
California or Hawaii or Los Angeles or United States
$107k-$145k/yr FieldFull Time
2+ YOEBachelor's degree in nursing, 2+ years of dialysis or related experience, compliance and quality improvement knowledge, analytics and leadership skills, extensive travel, and BLS and ACLS credentials.
Tablo Hemodialysis System, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Director Nursing Excellence
Santa Rosa or Eureka or Fortuna or Healdsburg or Napa or Petaluma or Orange or Alaska or Montana or New Mexico or Oregon or Texas or Washington
$105-$165/hr OnsiteFull Time
3+ YOE3+ MgmtMaster's degree and California RN license required; 3+ years of nursing leadership experience. Requires expertise in nursing excellence, Magnet programs, research, evidence-based practice, quality improvement, analytics, and project management.
2w
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Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
1w
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Customer Excellence Representative
Glendale, California, United States
$27/hr OnsiteFull Time
BA/BS preferred; 2–4 years of sales and customer service experience; strong communication, math, problem-solving, analytical, prioritization, and relationship-management skills; Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Navision
3w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Client Service Manager
Los Angeles, California, United States
$140k-$165k/yr HybridFull Time, Part Time
7+ YOEBachelor's in accounting/finance,7+ years progressive nonprofit accounting experience,leadership and staff management,client relationship and project management,Microsoft Excel proficiency,travel availability and occasional after-hours availability.
Microsoft Excel
1mo
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Area Service Manager - Commercial Kitchen Equipment
Los Angeles, California, United States
$105k-$125k/yr OnsiteFull Time
10+ YOE10+ years CKE repair experience, proven leadership managing technicians, proficient with Office 365/Teams/Outlook and advanced Excel, reliable transportation, ability to lift and travel.
Office 365, Teams, Outlook, Microsoft Excel, Windows, augmented reality software, VR software, iPad, PDF
1mo
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Automotive Service Manager
Lake Elsinore, California, United States
$58k-$98k/hr OnsiteFull Time
1+ YOE1–3 years automotive service management experience, strong service sales background, valid driver’s license, able to lift 70 lbs, excellent communication and leadership, open availability including weekends.
2mo
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Assistant Service Manager
Torrance, California, United States
$12k-$18k/mo OnsiteFull Time
3+ YOE3+ years automotive industry experience, high school diploma desired, valid California driver’s license, Microsoft Office proficiency, excellent customer service, communication, time management, and ability to lift ~15 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Manager Customer Service
Riverside, California, United States
$80k-$90k/yr HybridFull Time
5+ YOELead customer service and inside sales teams; 5+ years customer service leadership in electronics preferred; bachelor's in business preferred; proficiency with Microsoft Excel/Word/PowerPoint, SAP, Sales Cloud/CRM; strong communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM
3mo
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Director - Quality and Performance Excellence
Huntington Park, California, United States
$140k-$205k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires five years of quality improvement or risk management experience, five years in leadership, critical thinking, communication, organization, PC skills, and healthcare performance improvement expertise.
PC, FMEAS, CAPA, QAPI, CMS, TJC, Leapfrog, OPPE, FPPE
3w
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Client Service Manager
Los Angeles, California, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEBachelor's degree with one year of experience or equivalent security experience; at least three years of related experience. Requires proficiency in Microsoft Outlook, Word, and Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
2w
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HQ Customer Service Section Manager
Gardena, California, United States
$28/hr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1mo
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Director of Clinical Audit & Performance Excellence
Long Beach, California, United States
$165k-$185k/yr OnsiteFull Time
10+ YOE5+ MgmtCalifornia RN license, bachelor\u0002s degree, 10+ years managed care, 8+ years utilization management, 5+ years leading clinical audit/quality programs; knowledge of CMS, NCQA, DMHC, DHCS, Medicare Advantage; audit governance and corrective action experience.
MCG, InterQual
6d
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Assistant Service Manager, Los Angeles
Los Angeles, California, United States
$114k-$157k/yr OnsiteFull Time
5+ YOERequires 5+ years of automotive service experience, team-management experience, KPI accountability, customer service excellence, computer proficiency, valid driver's license, and ability to travel. ASE and EPA 609 preferred.
Microsoft Office, DMS, Customer Satisfaction Index (CSI)
1mo
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VP, Client Service Manager
Woodland Hills, California, United States
$85k-$125k/yr OnsiteFull Time
3+ YOE3+ years commercial banking experience, college degree preferred, proficiency with Microsoft Excel/Word/PowerPoint, CRM and lending systems; strong communication, analytical and client-service skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Adobe, CRM, Lending Systems, FIS Platform
2mo
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Client Service Manager (Burbank, CA)
Burbank, California, United States
$25-$33/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years banking operations experience and 3+ years supervising staff; AA preferred; proficiency with Microsoft Word/Excel/Outlook/PowerPoint and core banking systems; strong communication, compliance, and sales skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
1w
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Project Manager Service II
Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Washington or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown or Anytown
$82k-$102k/yr RemoteFull Time
6+ YOE2+ MgmtRequires a 2-year degree or equivalent training, 6–8 years of related industry or construction experience, 2–4 years of supervisory experience, and advanced proficiency in CAD drawings, Gantt charts, MS Project, Excel, and Visio.
CAD, Gantt charts, Microsoft Project, Microsoft Excel, Microsoft Visio, Microsoft Office, Internet
1mo
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Automotive Service Advisor
Culver City, California, United States
$8k-$13k/mo OnsiteFull Time
Provide excellent customer service, answer calls, identify service needs, sell additional services, use Dealer Management System, and collect payments.
Dealer Management System (DMS)
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