584 service excellence manager jobs at 377 companies in Devon, PA

3d
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Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Quaker Houghton
Quaker HoughtonNYSE: KWR: Developer and manufacturer of industrial process fluids and lubricants.
Leads global customer service process excellence, automation, systems ownership, change management, and improvement portfolio initiatives across order-to-cash operations.
3d
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Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Quaker Houghton
Quaker HoughtonNYSE: KWR: Global manufacturer of industrial process fluids and specialty chemicals.
Leads global customer service and Order-to-Cash process excellence, automation, systems ownership, change management, and improvement portfolio governance.
Robotic Process Automation (RPA), AI
2mo
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Operations Excellence Manager
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
GoTo Foods
GoTo Foods: Operates and franchises iconic global restaurant and snack brands.
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
1w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1w
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Director, Engineering and Service Excellence
Alpharetta or Atlanta or Harleysville or Peachtree Corners or Philadelphia
$145k-$249k/yr RemoteFull Time
Siemens
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
10+ YOE5+ MgmtBachelor's in engineering or related,10+ years leading engineering/service delivery,5+ years managing leaders,experience defining engineering standards,ability to travel,US work authorization required.
1mo
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Service Project Manager
Lowell or Mount Laurel
$70k-$90k/yr OnsiteFull Time
Wachter: Integrates technology and electrical systems for businesses nationwide.
2+ YOE2+ years project management experience, service account management, supervisory skills, electrical/service channel experience, familiarity with CAT5/fiber/telecommunications helpful, proficient with Microsoft Outlook/Excel/Word, typing 40 WPM.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CAT5, Fiber
3w
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Nursing Excellence Specialist
Allentown, Pennsylvania, United States
OnsiteFull Time
Lehigh Valley Health Network
Lehigh Valley Health Network: Provides comprehensive hospital and clinical healthcare services in Pennsylvania.
3+ YOE1+ MgmtMaster's in nursing required, active RN upon hire, nursing administration or professional certification required, 3+ years clinical experience, 1 year Magnet/Pathway team experience, strong computer, leadership, teaching and project management skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
1w
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Customer Service Manager
Lancaster, Pennsylvania, United States
$20-$21/hr OnsiteFull Time
Hobby Lobby
Hobby Lobby: Operates a national chain of arts and crafts stores.
Provide front-end management, assist customers with returns and registers, deliver excellent customer service; basic computer skills, trustworthy, previous references.
2w
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Account Service Manager
Philadelphia or Whitehouse Station
OnsiteFull Time
Chubb
ChubbNYSE: CB: Provides property, casualty, and life insurance and reinsurance services globally.
Bachelor's degree or equivalent experience, strong organizational and analytical skills, Excel/Word/Access proficiency, excellent communication, ability to manage priorities and meet deadlines.
Microsoft Excel, Microsoft Word, Microsoft Access
1mo
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Restaurant Service Manager
Vineland, New Jersey, United States
$50k-$61k/yr OnsiteFull Time
Red Robin Gourmet Burgers
Red Robin Gourmet BurgersNASDAQ: RRGB: Operates a chain of casual dining gourmet burger restaurants.
2+ MgmtMust be 21+, 2 years management experience, open availability including nights/weekends/holidays, reliable transportation, strong communication and leadership, P&L knowledge, and proficiency with Microsoft Excel/Outlook/Word.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Workday, Aloha, NBO, Hot schedules
2mo
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Facility Engineering Excellence Manager
Wilmington, Delaware, United States
$115k-$125k/yr OnsiteFull Time
ISS
ISSNasdaq Copenhagen: ISS: Global provider of facility management and workplace services.
10+ YOE3+ Mgmt10+ years technical services experience with 3+ years in an engineering/maintenance management role; BS/AS or vocational training in electrical/mechanical engineering; relevant trade licenses; CMMS, BMS, Tririga, Microsoft Office experience; HSEQ and safe systems training.
Computerized Maintenance Management Systems, Tririga by IBM, Automated Logic, BMS, Microsoft Word, Microsoft Excel
3w
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Signage - Manager of Service
Chalfont, Pennsylvania, United States
OnsiteFull Time
Cima Network
Cima Network: Designing and manufacturing custom interior and exterior signage solutions.
1+ years sign maintenance experience, prior team-leading or training experience, proficiency with Microsoft Word, Excel, PowerPoint, ERP and CRM, vendor negotiation and strong communication.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
2mo
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Automotive Service Manager
Exton, Pennsylvania, United States
$75k-$100k/yr OnsiteFull Time
C&J Automotive
C&J Automotive: Family-owned provider of automotive repair and maintenance services.
5+ Mgmt5+ years managing a high-volume auto shop; excellent customer service; sales experience; detail-oriented; valid driver's license; organized; able to work in fast-paced environment.
1mo
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Director, Oncology Medical Engagement Excellence
Princeton or Madison
$204k-$247k/yr HybridFull Time
Bristol Myers Squibb
Bristol Myers SquibbNew York Stock Exchange: BMY: Develops and distributes innovative medicines for serious diseases.
5+ YOEDoctorate (PhD/MD/PharmD) with 5+ years in Medical Affairs, oncology expertise preferred, global experience, strategic thinking, presentation skills, proficiency with analytics/AI tools, English fluency, ability to travel up to 20%.
1w
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Client Service Manager, Government - Coatesville, PA
Coatesville or Bethesda
$65k-$75k/yr OnsiteFull Time
Get Well
Get Well: Provides digital patient engagement and AI-driven care navigation software.
4+ YOEBachelor's degree or equivalent military experience, 4–6 years of military work experience, hospital or healthcare experience, service excellence, flexibility, and project management or training experience preferred.
Get Well Patient Engagement Platform
1mo
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Client Service Manager, East
Mount Laurel Township, New Jersey, United States
$48k-$72k/yr OnsiteFull Time
LaborFirst
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
4+ YOEHigh school diploma, AZ Health license, 4+ years client/customer service or benefits experience in healthcare or call-center setting; strong written/verbal communication; Microsoft Word/Excel proficiency; experience with databases and escalations.
Microsoft Word, Microsoft Excel, Salesforce, Box
1w
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Executive Director, Medical Excellence US BBU
Wilmington, Delaware, United States
$286k-$429k/yr OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
10+ YOEAdvanced scientific, clinical, education, or business degree; 10+ years in pharmaceutical Medical Affairs; expertise in scientific exchange, compliance, digital medical strategy, analytics, CRM, and matrix leadership.
Salesforce, Veeva, ATLAS
1w
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Executive Director, Medical Excellence US BBU
Wilmington, Delaware, United States
$286k-$429k/yr OnsiteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
10+ YOEAdvanced scientific, clinical, education, or business degree; 10+ years of pharmaceutical Medical Affairs experience; medical, digital, analytics, compliance, change leadership, and matrix leadership expertise.
Salesforce, Veeva, ATLAS, CRM, Learning Management System (LMS), Learning Experience Platform (LXP), Business Intelligence (BI) tools
1mo
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Director, Oncology Medical Engagement Excellence
Princeton or Madison
$204k-$247k/yr HybridFull Time
Bristol Myers Squibb
Bristol Myers SquibbNYSE: BMY: Develops and manufactures innovative prescription biopharmaceutical medicines.
5+ YOEDoctoral-level medical/scientific background with 5+ years in Medical Affairs, oncology expertise preferred, global strategy and leadership experience, strong analytical and communication skills, familiarity with regulatory guidance, and willingness to travel up to 20%.
AI-enabled tools
5d
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Transportation Service Manager (2094) Railroad
Philadelphia, Pennsylvania, United States
$66k-$82k/yr OnsiteFull Time
Southeastern Pennsylvania Transportation Authority
Southeastern Pennsylvania Transportation Authority: Operates public transit services in the Greater Philadelphia region.
3+ YOEHigh school diploma or equivalent, 3+ years of railroad experience, crew operations, dispatching or management experience, PC/mainframe experience, MS Excel and Word proficiency, communication skills, and valid driver's license.
Microsoft Excel, Microsoft Word, Crew Management System (CMS), Grievance Tracking System (GTS), hours of service (HOS), Fatigue Analysis