530 service excellence manager jobs at 337 companies in Elsmere, DE
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Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Quaker HoughtonNYSE: KWR: Developer and manufacturer of industrial process fluids and lubricants.
Leads global customer service process excellence, automation, systems ownership, change management, and improvement portfolio initiatives across order-to-cash operations.
Customer Service Process Excellence & Systems Manager
Conshohocken, Pennsylvania, United States
OnsiteFull Time
Quaker HoughtonNYSE: KWR: Global manufacturer of industrial process fluids and specialty chemicals.
Leads global customer service and Order-to-Cash process excellence, automation, systems ownership, change management, and improvement portfolio governance.
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
GoTo Foods: Operates and franchises iconic global restaurant and snack brands.
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
Alpharetta or Atlanta or Harleysville or Peachtree Corners or Philadelphia
$145k-$249k/yrRemoteFull Time
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
10+ YOE5+ MgmtBachelor's in engineering or related,10+ years leading engineering/service delivery,5+ years managing leaders,experience defining engineering standards,ability to travel,US work authorization required.
Wachter: Integrates technology and electrical systems for businesses nationwide.
2+ YOE2+ years project management experience, service account management, supervisory skills, electrical/service channel experience, familiarity with CAT5/fiber/telecommunications helpful, proficient with Microsoft Outlook/Excel/Word, typing 40 WPM.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CAT5, Fiber
Red Robin Gourmet BurgersNASDAQ: RRGB: Operates a chain of casual dining gourmet burger restaurants.
2+ MgmtMust be 21+, 2 years management experience, open availability including nights/weekends/holidays, reliable transportation, strong communication and leadership, P&L knowledge, and proficiency with Microsoft Excel/Outlook/Word.
Microsoft Excel, Microsoft Outlook, Microsoft Word, Workday, Aloha, NBO, Hot schedules
Cima Network: Designing and manufacturing custom interior and exterior signage solutions.
1+ years sign maintenance experience, prior team-leading or training experience, proficiency with Microsoft Word, Excel, PowerPoint, ERP and CRM, vendor negotiation and strong communication.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM
ISSNasdaq Copenhagen: ISS: Global provider of facility management and workplace services.
10+ YOE3+ Mgmt10+ years technical services experience with 3+ years in an engineering/maintenance management role; BS/AS or vocational training in electrical/mechanical engineering; relevant trade licenses; CMMS, BMS, Tririga, Microsoft Office experience; HSEQ and safe systems training.
Computerized Maintenance Management Systems, Tririga by IBM, Automated Logic, BMS, Microsoft Word, Microsoft Excel
C&J Automotive: Family-owned provider of automotive repair and maintenance services.
5+ Mgmt5+ years managing a high-volume auto shop; excellent customer service; sales experience; detail-oriented; valid driver's license; organized; able to work in fast-paced environment.
Client Service Manager, Government - Coatesville, PA
Coatesville or Bethesda
$65k-$75k/yrOnsiteFull Time
Get Well: Provides digital patient engagement and AI-driven care navigation software.
4+ YOEBachelor's degree or equivalent military experience, 4–6 years of military work experience, hospital or healthcare experience, service excellence, flexibility, and project management or training experience preferred.
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
4+ YOEHigh school diploma, AZ Health license, 4+ years client/customer service or benefits experience in healthcare or call-center setting; strong written/verbal communication; Microsoft Word/Excel proficiency; experience with databases and escalations.
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
10+ YOEAdvanced scientific, clinical, education, or business degree; 10+ years in pharmaceutical Medical Affairs; expertise in scientific exchange, compliance, digital medical strategy, analytics, CRM, and matrix leadership.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
10+ YOEAdvanced scientific, clinical, education, or business degree; 10+ years of pharmaceutical Medical Affairs experience; medical, digital, analytics, compliance, change leadership, and matrix leadership expertise.
Salesforce, Veeva, ATLAS, CRM, Learning Management System (LMS), Learning Experience Platform (LXP), Business Intelligence (BI) tools
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOE3+ Mgmt3+ years managing service/installation or field operations teams; strong scheduling, organizational, communication, and technical aptitude; proficiency with Microsoft Outlook and Excel; experience with service ticket systems.
Pennsauken Public Schools: Provides K-12 public education services to Pennsauken Township students.
Supervise staff, prepare and distribute meals, manage inventory and ordering, maintain regulatory and sanitary standards, record meal counts and timesheets, use PCS revenue systems, Microsoft Word/Excel, Serve Safe certification, valid NJ driver license, ability to lift 30 lbs.
Microsoft Word, Microsoft Excel, PCS Revenue Control Systems
AVP, Head US Patient Engagement Center of Excellence
North Wales, Pennsylvania, United States
$282k-$444k/yrHybridFull Time
Merck & Co.NYSE: MRK: Develops and manufactures prescription medicines, vaccines, and animal health products.
15+ YOEBachelor's degree and 15+ years in biopharma patient services, commercial operations, or hub/vendor management, including leadership, strategy, vendor governance, compliance, data, and budget experience.
Director Transportation Operations Excellence (Irving, TX-Texas, US, 75039)
Irving or Atlanta or Austin or Charlotte or Dallas or Denver or Des Plaines or Houston or Jamaica or Las Vegas or Los Angeles or Miami or Philadelphia or Phoenix or Sacramento or San Francisco or San Francisco or Seattle or Seattle
HybridFull Time
SkyChefs: Provider of airline catering and in-flight culinary services.
8+ YOE8+ MgmtBachelor's degree or equivalent experience; 8+ years of progressive leadership in aviation or transportation operations; multi-site experience, airside and aviation safety knowledge, analytics, process improvement, and up to 70% domestic travel.
G. Fedale Roofing & Siding: A roofing and siding contractor focused on residential and commercial projects.
5+ YOE5+ years in home building/remodeling or project management; strong contract and insurance knowledge; proficient in CRM; excellent customer service.