740 service excellence manager jobs at 436 companies in Riverside, CA
2w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
2mo
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OPERATIONAL EXCELLENCE CONSULTANT
Los Angeles, California, United States
$75k-$80k/yr RemoteFull Time
3+ YOETravel up to 80%; 3-5 years in food service/hospitality; Associate or Bachelor’s in relevant field; strong communication; adaptable to tech; capable of multi-tasking and training.
Microsoft Office, iOS, Data analysis tools
6h
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Director Nursing Excellence
Santa Rosa or Eureka or Fortuna or Healdsburg or Napa or Petaluma or Orange or Alaska or Montana or New Mexico or Oregon or Texas or Washington
$105-$165/hr OnsiteFull Time
3+ YOE3+ MgmtMaster's degree and California RN license required; 3+ years of nursing leadership experience. Requires expertise in nursing excellence, Magnet programs, research, evidence-based practice, quality improvement, analytics, and project management.
5d
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Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.
2w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1mo
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Client Service Manager
Los Angeles, California, United States
$140k-$165k/yr HybridFull Time, Part Time
7+ YOEBachelor's in accounting/finance,7+ years progressive nonprofit accounting experience,leadership and staff management,client relationship and project management,Microsoft Excel proficiency,travel availability and occasional after-hours availability.
Microsoft Excel
1mo
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Automotive Service Manager
Lake Elsinore, California, United States
$58k-$98k/hr OnsiteFull Time
1+ YOE1–3 years automotive service management experience, strong service sales background, valid driver’s license, able to lift 70 lbs, excellent communication and leadership, open availability including weekends.
1mo
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Area Service Manager - Commercial Kitchen Equipment
Los Angeles, California, United States
$105k-$125k/yr OnsiteFull Time
10+ YOE10+ years CKE repair experience, proven leadership managing technicians, proficient with Office 365/Teams/Outlook and advanced Excel, reliable transportation, ability to lift and travel.
Office 365, Teams, Outlook, Microsoft Excel, Windows, augmented reality software, VR software, iPad, PDF
3w
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Manager Customer Service
Riverside, California, United States
$80k-$90k/yr HybridFull Time
5+ YOELead customer service and inside sales teams; 5+ years customer service leadership in electronics preferred; bachelor's in business preferred; proficiency with Microsoft Excel/Word/PowerPoint, SAP, Sales Cloud/CRM; strong communication and analytical skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM
2mo
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Director - Quality and Performance Excellence
Huntington Park, California, United States
$140k-$205k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires five years of quality improvement or risk management experience, five years in leadership, critical thinking, communication, organization, PC skills, and healthcare performance improvement expertise.
PC, FMEAS, CAPA, QAPI, CMS, TJC, Leapfrog, OPPE, FPPE
1w
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Client Service Manager
Los Angeles, California, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEBachelor's degree with one year of experience or equivalent security experience; at least three years of related experience. Requires proficiency in Microsoft Outlook, Word, and Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
1w
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HQ Customer Service Section Manager
Gardena, California, United States
$28/hr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in retail, customer service, hospitality, training, operations, or related fields; employee supervision, project management, service standards, training, Microsoft Office, Excel, and PowerPoint proficiency.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1mo
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Director of Clinical Audit & Performance Excellence
Long Beach, California, United States
$165k-$185k/yr OnsiteFull Time
10+ YOE5+ MgmtCalifornia RN license, bachelor\u0002s degree, 10+ years managed care, 8+ years utilization management, 5+ years leading clinical audit/quality programs; knowledge of CMS, NCQA, DMHC, DHCS, Medicare Advantage; audit governance and corrective action experience.
MCG, InterQual
2mo
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Customer Service Manager - State Farm Agent Team Member
Mission Viejo, California, United States
$30k-$70k/yr OnsiteFull Time
Excellent communication, customer service oriented, team player, licensed or able to obtain licenses; degree preferred.
6d
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Director Transportation Operations Excellence (Irving, TX-Texas, US, 75039)
Irving or Atlanta or Austin or Charlotte or Dallas or Denver or Des Plaines or Houston or Jamaica or Las Vegas or Los Angeles or Miami or Philadelphia or Phoenix or Sacramento or San Francisco or San Francisco or Seattle or Seattle
HybridFull Time
8+ YOE8+ MgmtBachelor's degree or equivalent experience; 8+ years of progressive leadership in aviation or transportation operations; multi-site experience, airside and aviation safety knowledge, analytics, process improvement, and up to 70% domestic travel.
Groundstar, Forms
1mo
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Customer Service & Sales Manager (NE)
Arcadia, California, United States
$26-$31/hr OnsiteFull Time
3+ YOE3+ years supervisory branch experience, knowledge of branch operations, sales development, Microsoft Word/Excel/Outlook, strong communication and management skills; bilingual English/Chinese preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Service Advisor
Moreno Valley, California, United States
$5k-$10k/mo OnsiteFull Time
Manage service department workflow, deliver excellent customer service, supervise staff, strong communication and time-management, clean driving record and valid driver’s license.
1w
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SUD - Specialist Service Case Manager (Alvarado & Marengo)
Los Angeles or Los Angeles
$28/hr FieldFull Time
1+ YOERequires 1+ year substance use disorder experience, group facilitation and case management skills, CADDE/CATC/CADAC registration, bilingual English-Spanish proficiency, driver's license, Microsoft Office and Excel knowledge, and addiction studies completion.
Microsoft Office, Microsoft Excel
5d
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Retail Service and Operations Manager
Norco, California, United States
$19/hr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–4 years of retail or customer-focused supervisory experience, high school diploma or GED, team coaching, communication, problem-solving, organization, and POS, Outlook, Excel, and HRIS experience.
POS, Microsoft Outlook, Microsoft Excel, HRIS
1mo
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AVP, Client Service
Los Angeles, California, United States
$80k-$115k/yr HybridFull Time
Supervisory experience preferred; high-touch client service and back-office operations experience; strong computer skills including Microsoft Office and CRM; excellent communication, problem-solving, and leadership abilities.
Microsoft Office, CRM
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