697 service excellence manager jobs at 410 companies in Woonsocket, RI
2w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1mo
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Senior Director Process Excellence - Global Business Services
Billerica or Boston or Riga or Schaffhausen
$229k-$332k/yr HybridFull Time
15+ YOE15+ years in GBS/shared services or transformation, Bachelor's required (MBA preferred), Lean Six Sigma Black Belt, process mining, RPA/automation, ERP experience, and strong leadership/change management skills.
Celonis, Power BI, RPA, IPA, SAP, Oracle, Workday, MS Dynamics, ServiceNow, AI, generative AI
3w
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Area Service Manager
Burlington, Massachusetts, United States
$130k-$150k/yr OnsiteFull Time
4+ YOE4+ years related experience, advanced HVAC/controls knowledge, supervisory experience preferred, valid driver’s license, travel up to 40%, intermediate Microsoft Office (Excel) skills, strong communication and financial acumen.
Microsoft Office, Microsoft Excel
2w
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Customer Service Manager
Gardner, Massachusetts, United States
$110k-$125k/yr OnsiteFull Time
3+ YOE3-5 years customer service management in manufacturing, strong leadership, Excel and ERP (Radius) proficiency, analytical and communication skills; bachelor\u0002s degree desirable.
Microsoft Office, Microsoft Excel, Radius
3mo
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Field Service Manager
Norton or Boston
$65k-$85k/yr HybridFull Time
3+ YOE3+ years supervising or managing a team; strong mechanical/technical aptitude; coaching and performance management; excellent communication and organization; able to manage multiple priorities; proficient in Office and field service software.
Microsoft Office, field service software
1mo
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Customer Service Manager
Bellingham, Massachusetts, United States
$65k-$97k/yr OnsiteFull Time
1+ YOE1-3 years supervisory experience (retail grocery preferred). Responsible for managing front end, online pick-up, and cash office; hiring, training, labor relations, budgets, and customer service excellence. Bachelor's preferred or equivalent experience; strong communication and multitasking.
3mo
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Automotive Service Manager/ Assistant Manager
Brookline, Massachusetts, United States
$60k-$90k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years store/service manager experience; general automotive knowledge; excellent customer service; strong communication and leadership skills; valid driver's license.
1mo
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Director, Enablement Excellence- Member Services
Boston, Massachusetts, United States
$130k-$175k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer support/knowledge/learning/quality with 5+ years people leadership; experience building AI-enabled knowledge, training, and quality programs; strong communication and stakeholder skills.
LMSs, knowledge bases, automated QA platforms, AI-powered coaching systems, AI
1mo
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Automotive Service witer-Service Advisor- Service Manager position
Bellingham, Massachusetts, United States
$20-$60/hr OnsiteFull Time
2+ YOEMinimum 2 years of service experience, general automotive knowledge, excellent customer service, communication, selling and leadership skills; ability to schedule, estimate, order parts, and supervise technicians.
2mo
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Assistant Service Manager
Wilmington, Massachusetts, United States
OnsiteFull Time
2+ YOEMin 2 years sales experience; excellent closing skills; strong customer service focus; good communication; multitasking; valid driver’s license.
3w
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Area Service Manager
Burlington, Massachusetts, United States
$130k-$150k/yr OnsiteFull Time
4+ YOERequires 4+ years of related experience, advanced HVAC/controls knowledge, Microsoft Office and Excel proficiency, a valid driver's license, compliant driving record, and willingness to travel up to 40%.
Microsoft Office, Microsoft Excel
3w
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Sr. Manager Finance Service
Tewksbury, Massachusetts, United States
$130k-$195k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's in finance/accounting required; 7+ years finance experience with leadership, strong financial modelling, forecasting, stakeholder partnership, Microsoft Excel and AI automation skills; CPA or MBA preferred.
Microsoft Excel, AI Automation
2mo
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Food Service Manager (Full-Time)
Worcester, Massachusetts, United States
$24/hr OnsiteFull Time
2+ YOEHS diploma/GED and 2+ years related experience; ServSafe (or obtain within 30 days) and allergen awareness training preferred; short-order cooking, knowledge of child nutrition program rules, MS Word/Excel/Outlook proficiency, strong communication and math skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Retail Sales and Service Manager
Needham, Massachusetts, United States
$87k-$121k/yr OnsiteFull Time
10+ YOE10+ years retail banking experience, strong knowledge of consumer and small business products, bachelor’s degree preferred, proficient with Microsoft Excel, Microsoft PowerPoint and CRM, experience in sales operations or performance management.
Microsoft Excel, Microsoft PowerPoint, CRM
3mo
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Sales & Service Manager - Dedham, MA
Dedham, Massachusetts, United States
OnsiteFull Time
3+ YOE3+ MgmtRetail leadership 3-5 years; strong guest experience focus; excellent communication; ability to coach staff; proficient with MS Office; able to lift up to 50 lbs; flexible schedule.
MS Office
3w
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Service Administrator
Lakeville, Massachusetts, United States
$20-$28/hr OnsiteFull Time
Customer-service oriented with strong computer skills, proficiency in Microsoft Word/Excel/Outlook, excellent communication, time management, and basic math and reasoning abilities.
Microsoft Word, Microsoft Excel, Microsoft Outlook
3mo
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Field Service Coordinator
Woburn, Massachusetts, United States
OnsiteFull Time
5+ YOEBachelor’s degree in business or related field; minimum 5 years project coordination; strong organizational, Excel, accounting/finance reporting; excellent communication.
Microsoft Excel, Microsoft Office, Accounting software
1mo
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Service Administrator
Middleborough, Massachusetts, United States
$20-$30/hr OnsiteFull Time
Experience in billing/customer service preferred; strong computer skills with Microsoft Word, Excel, Outlook; ERP experience a plus; excellent communication, time management, basic math and reasoning skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, ERP
2mo
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Cost Manager
Boston, Massachusetts, United States
$84k-$110k/yr OnsiteFull Time
4+ YOEProvide cost management services including invoice validation, cost forecasting, change management, procurement, earned value and value engineering; bachelor's in related field plus 4 years' experience and people management required; advanced Excel skills.
Microsoft Excel
1mo
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Team Manager - Commercial Content
Boston or San Francisco or United States
$90k-$150k/yr RemoteFull Time
5+ YOE2+ Mgmt5+ years software services experience, 2+ years people management, experience leading customer-facing software consultants, operational excellence in services, ability to travel up to 25%.
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