2,979 service operations manager jobs at 1,027 companies in Springfield, VA
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Operations Manager - Customer Service
Frederick, Maryland, United States
$45k-$55k/yr HybridFull Time
1+ YOEMinimum 1 year operations management; customer service and sales experience preferred; strong communication; computer literacy; detail-oriented; team player; weekend/after-hours responsiveness.
Microsoft Word, Microsoft Excel, Business software
2d
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Manager Operations - MD Operations - Frederick Service Center
Frederick, Maryland, United States
OnsiteFull Time
7+ YOESeven years of electric utility experience preferred, including leadership; bachelor's degree preferred or equivalent experience. Requires people leadership, utility operations knowledge, safety, regulatory, budgeting, labor relations, and change management expertise.
Control system
2w
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Assistant Operations Manager, Service Delivery
Washington, District of Columbia, United States
$59k-$63k/yr OnsiteFull Time
Supervisory experience in warehouse and field fleet operations, ability to train and manage hourly teams, Microsoft Office proficiency, valid driver's license and acceptable MVR, strong communication and analytical skills.
Microsoft Office
2mo
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Operations Manager
Frederick or Miami or San Diego or Baltimore or Washington
OnsiteFull Time
10+ YOE5+ Mgmt10+ years progressive operations/COO-level experience, 5+ years managing multi-site operations, P&L ownership with $5M+ budgets, experience scaling teams and professional services operations; Bachelor\u0002s required, MBA preferred.
MyCase, Clio, E-Verify
3w
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IT Service Desk Operations Program Manager
Alexandria, Virginia, United States
$97k-$162k/yr OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years managing enterprise help desk/service desk operations, 8 years federal customer service experience, ITIL Foundation, ability to obtain Public Trust clearance.
1d
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
3w
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Operations Manager
Washington, District of Columbia, United States
$90k-$110k/yr OnsiteFull Time
3+ YOE3+ years operations or practice management experience; bachelor’s preferred; financial services experience preferred; strong process, organizational, and leadership skills; CRM experience (Salesforce a plus).
Salesforce
2w
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Assistant Operations Manager, Service Delivery
Washington, District of Columbia, United States
$59k-$63k/yr OnsiteFull Time
Supervisory experience in warehouse and field fleet operations, safety focus, Microsoft Office proficiency, valid driver’s license, strong communication and problem-solving skills.
Microsoft Office
1d
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Operations Manager
Beltsville, Maryland, United States
$100k-$130k/yr FieldFull Time
Field operations leadership experience in HVAC, plumbing, home services, or skilled trades; leadership development, field KPI expertise, ServiceTitan proficiency, safety and OSHA knowledge.
ServiceTitan, OSHA
2w
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Assistant Operations Manager, Service Delivery
Washington, District of Columbia, United States
$59k-$63k/yr OnsiteFull Time
Supervisory experience in warehouse and field fleet operations, scheduling and training teams, safety and performance management, Microsoft Office proficiency, valid driver’s license and clean MVR.
Microsoft Office Suite
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Operations Manager
Washington, District of Columbia, United States
$95k-$105k/yr OnsiteFull Time
6+ YOE6+ years operations or HR experience in professional services, bachelor’s degree required, experience coordinating HR/IT/finance/legal processes, familiarity with HRIS and ATS, strong communication and organization.
HRIS, ATS
3w
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Operations Manager
Alexandria, Virginia, United States
$22-$40/hr OnsiteFull Time
3+ YOE3-5 years retail management experience; proficiency in recruiting, hiring, training, inventory and P&L review; strong communication, analytical and customer service skills.
4w
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Service Desk Operations Manager
Washington, District of Columbia, United States
$100k-$125k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years IT service desk experience, 2+ years supervisory experience, experience with ticket management and SLAs, strong communication and process-improvement skills, ability to pass Public Trust background investigation.
ITSM, ITIL
1mo
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Business Operations Manager
Silver Spring, Maryland, United States
$75k-$94k/yr HybridFull Time
5+ YOEBachelor's required, 5+ years operations/program coordination or project management experience, 2-5 years customer service, cross-functional collaboration, CRM/LMS/eCommerce familiarity, strong communication and process improvement skills.
LMS, CRM, eCommerce
1d
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Service Operations Director - Evinova
Gaithersburg, Maryland, United States
$166k-$220k/yr HybridFull Time
8+ YOEBachelor's degree, 8+ years in incident management, technical program management, or platform/cloud operations, cross-functional leadership, ITIL familiarity, on-call and observability tooling experience, and cloud infrastructure knowledge.
PagerDuty, Splunk On-Call, Datadog, Splunk, CloudWatch, Grafana, AWS, ServiceNow, Jira Service Management, ITIL, SLO, SLI
2w
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Senior Operations Manager - Events
National Harbor, Maryland, United States
$59k-$76k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED with 4 years experience or 2-year degree with 2 years experience in guest services/housekeeping/front desk; experience managing staff and hotel operations.
1mo
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Service Management Operations Lead
Quantico, Virginia, United States
OnsiteFull Time
10+ YOETop Secret/SCI clearance, ITIL Practice Manager certification, DoD 8570 IAT Level II, bachelor's degree, 10+ years in enterprise IT service delivery, Power BI/Tableau experience, strong stakeholder engagement.
Power BI, Tableau, ITIL, ITSM, NIPRNet, SIPRNet
3d
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Food Service - Assistant Operations Manager
Washington or Arizona or California or Chicago or Pennsylvania or Connecticut or Illinois or Massachusetts or Michigan or Minnesota or Missouri or New Mexico or New York or Rhode Island
OnsiteFull Time
2+ YOERequires two years of operations management experience, leadership and communication skills, financial and planning abilities, basic computer skills, ServSafe or food handling certification, and ability to lift 35 pounds.
computer
2mo
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Service Management Operations Lead
Quantico, Virginia, United States
OnsiteFull Time
10+ YOETop Secret/SCI clearance, ITIL Practice Manager and DoD 8570/8140 IAT II certifications, bachelor\u0002s degree in CIS/MIS/Business or related, 10+ years improving enterprise IT service delivery, Power BI/Tableau experience.
Power BI, Tableau, ITIL, ITSM
2w
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Operations Manager
Washington, District of Columbia, United States
$75k-$90k/yr OnsiteFull Time
Leadership and team supervision, customer service focus, budget/P&L experience preferred, valid state driver’s license required, proficiency with Microsoft Office.
Microsoft Office Suite
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