8 software support analyst jobs at 6 companies in Akron, OH

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IT Procurement Analyst
Akron, Ohio, United States
OnsiteFull Time
Babcock & Wilcox
Babcock & WilcoxNYSE: BW: Technology and services for power generation and industrial markets.
2+ YOEIT procurement, sourcing, vendor management for IT hardware/software/services; spend analysis; contract support.
Microsoft Excel, Office tools, ERP, e-procurement, Contract management systems
2w
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Technology Solution Center Analyst Lead
Strongsville or Pittsburgh
$41k-$69k/yr RemoteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
ServiceNow
2d
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Lead Technical Analyst - Tax
Cleveland, Ohio, United States
$119k-$154k/yr RemoteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
6+ YOEBachelor's in CS/IT (or 9 years related experience),6+ years enterprise software support, SaaS configuration, data management, query/reporting expertise, team leadership, must be 18 and authorized to work without sponsorship.
ONESOURCE, Corptax, Vertex, Avalara, Longview, MasterSAF, Tax One, Oracle, Oracle Cloud (RAPID), SDLC, RPA, AI
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Lead Technical Analyst - Tax
Cleveland, Ohio, United States
$119k-$154k/yr RemoteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
6+ YOEMust be 18+, authorized to work without sponsorship, bachelor’s in CS/IT (or 9 years equivalent), 6+ years enterprise software support, SaaS/ERP experience, data management, query/reporting skills, team leadership.
ONESOURCE, Corptax, Vertex, Avalara, Longview, Oracle Cloud, Oracle
1w
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Application Configuration Analyst - Work Management & GIS
Akron or Greensburg or Reading or Fairmont
HybridFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
2+ YOEDegree in CS/MIS or related, 2+ years related experience in software configuration/administration, Oracle/SQL and programming skills, SAP experience, testing and troubleshooting, ability to support 24x7 operations.
Oracle, SQL, Microsoft .NET, Java, Shell, Python, PowerShell, SAP, CREWS, Azure, Ruby, Gherkin, Azure DevOps, Power BI, ServiceNow
2w
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Desk Side Analyst (Youngstown, OH)
Youngstown, Ohio, United States
OnsiteFull Time
Nordic
Nordic: Provides global healthcare IT consulting and managed services.
3+ YOEManage and repair IT hardware, troubleshoot software, provide on-site and remote support; bachelor's in computer science/telecommunications/information sciences with 3 years experience or 6 years relevant experience; valid driver’s license and acceptable MVR; strong communication and problem-solving skills.
1w
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Oracle HCM Associate Technical Analyst
Cleveland, Ohio, United States
$75k-$95k/yr OnsiteFull Time
Sherwin-Williams
Sherwin-WilliamsNYSE: SHW: Global manufacturer and distributor of paints and protective coatings.
2+ YOEBachelor's in CS/IT or 2+ years enterprise software support; experience with HCM platforms (Oracle/Workday/SAP); basic DB/query skills; knowledge of SaaS, SDLC, security principles; strong analytical and communication skills.
Oracle, Workday, SAP, Redwood, OTBI, SQL
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CLEVELAND Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Cleveland, Ohio, United States
$100k-$125k/yr OnsiteFull Time
Jones Day
Jones Day: Global law firm providing comprehensive legal and litigation services.
8+ YOE8+ years in software configuration/implementation and IT support; college degree preferred; strong Microsoft technology experience (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Team Foundation Server), Azure Fundamentals; ServiceNow; Aderant Expert and Power BI a plus.
Microsoft SQL Server, Reporting Services, SSRS, SQL Development, PowerShell, IIS, Microsoft Windows Server, Active Directory, Azure Fundamentals, Team Foundation Server, ServiceNow, Aderant Expert, Power BI