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16 software support analyst jobs at 12 companies in Ohio

3w
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Desktop Support Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOE3+ years deskside/end-user support in corporate environments. Strong Windows OS, hardware troubleshooting, software installation, Active Directory, VDI, remote support tools, asset lifecycle, and basic ITIL knowledge. Onsite 5 days/week in Cincinnati.
Windows 7, Windows 10, Active Directory, VDI, ITIL
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1mo
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Management Analyst Support - FMS
Fairborn, Ohio, United States
HybridFull Time
BTAS
BTAS: Provides management and administrative support to DoD programs.
12+ YOEAdvanced degree with 12+ years in the DoD field or BA with 15+ years, or 20+ years in the DoD discipline. Strong admin, scheduling, and office software skills.
Microsoft Office, SharePoint, Defense Travel System (DTS)
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3d
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Help Desk Support Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
Rumpke
Rumpke: Providing residential and commercial waste collection and recycling services.
1+ YOE1+ year desktop/software support experience or college IT degree; Microsoft Office365 administration preferred; experience with call queues and ITSM; strong customer service, communication, and analytical skills; valid driver's license if applicable; must read and speak English and be legally eligible to work in the U.S.
ITSM, Microsoft Office365
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2mo
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Desktop Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOELevel 2 onsite IT support; manage tickets; Windows AD and hardware/software triage; 3-5 years in corporate environment.
Active Directory, Windows, SCCM, Intune, MDT, Autopilot, Remedy, ServiceNow, ScreenMeet, BeyondTrust, LogMeIn, Citrix, Azure Virtual Desktop, ITIL
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2w
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Deskside Analyst
Cincinnati, Ohio, United States
$24-$30/hr OnsiteFull Time
Cincinnati Children's
Cincinnati Children's: Provides specialized pediatric healthcare and conducts clinical research.
1+ YOEProvide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting.
Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi
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3mo
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Entry-Level Business Systems Analyst - Accounting
Cincinnati, Ohio, United States
OnsiteFull Time
Medpace
MedpaceNASDAQ: MEDP: Conducts clinical trials for biotechnology and pharmaceutical companies.
0+ YOEBachelor's in MIS, Accounting, or related; 0-2 years business analyst experience; SQL preferred; serve as SME for accounting applications, liaise between users and IT, validate software and execute testing, analyze requirements, provide end-user support.
SQL
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1mo
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IT Procurement Analyst
Akron, Ohio, United States
OnsiteFull Time
Babcock & Wilcox
Babcock & WilcoxNYSE: BW: Technology and services for power generation and industrial markets.
2+ YOEIT procurement, sourcing, vendor management for IT hardware/software/services; spend analysis; contract support.
Microsoft Excel, Office tools, ERP, e-procurement, Contract management systems
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1d
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Technology Solution Center Analyst Lead
Strongsville or Pittsburgh
$41k-$69k/yr RemoteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
ServiceNow
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2w
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Senior Technical Analyst – Integration & Marketplace Services
Strongsville, Ohio, United States
OnsiteFull Time
Foundation Software
Foundation Software: Provides construction accounting and project management software for contractors.
5+ YOE5+ years supporting enterprise software, APIs, or integration platforms; experience with REST APIs, JSON/XML, OAuth, webhooks, and iPaaS; familiarity with Azure/AWS/GCP; strong analytical and communication skills.
REST APIs, JSON, XML, OAuth, webhooks, iPaaS, Azure, AWS, GCP
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5d
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IT End User Services Analyst
Westerville, Ohio, United States
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Provides critical power and cooling for data centers.
1+ YOEProvide second-level end-user support for desktops, laptops, printers and mobile devices; troubleshoot hardware/software; assist with deployments, backups and project implementations.
MS Windows, ServiceNow
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1w
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Technology Solution Center Analyst Lead
Columbus, Ohio, United States
$41k-$69k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
4+ YOEService desk/IT support experience, chat/phone/desktop support, ticketing system experience (ServiceNow preferred), hardware/software/network troubleshooting, strong communication and leadership skills; Associates degree or equivalent and typically 4+ years' experience.
ServiceNow
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15h
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Application Configuration Analyst - IT Transmission Systems & Compliance
Akron or Greensburg or Reading or Fairmont
RemoteFull Time
FirstEnergy
FirstEnergyNYSE: FE: Provides electric power distribution and transmission services to customers.
Bachelor's in CS/IS/EE or equivalent experience; software development and integration experience (C#,C++, .Net,Python,REST API,SQL); Oracle and enterprise application support; ability to troubleshoot production systems and provide 24x7 support.
Oracle OPPM, Unifier, P6, Hexagon EcoSys, SAGE Estimating, C#, C++, .Net, Python, REST API, SQL, Oracle, SQL Server, Oracle WebLogic, Azure Dev Ops
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1w
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Desk Side Analyst (Youngstown, OH)
Youngstown, Ohio, United States
OnsiteFull Time
Nordic
Nordic: Provides global healthcare IT consulting and managed services.
3+ YOEManage and repair IT hardware, troubleshoot software, provide on-site and remote support; bachelor's in computer science/telecommunications/information sciences with 3 years experience or 6 years relevant experience; valid driver’s license and acceptable MVR; strong communication and problem-solving skills.
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3w
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IT End User Services Analyst
Ironton, Ohio, United States
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Provides critical power and cooling for data centers.
1+ YOEA+ certificate or 1-2 years end-user support; 1-3 years Microsoft Windows deployment; basic software distribution/patch management knowledge; experience with ITSM (ServiceNow); basic network/security understanding; manufacturing or plant experience preferred.
Microsoft Windows, ServiceNow
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1mo
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CLEVELAND Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Cleveland, Ohio, United States
$100k-$125k/yr OnsiteFull Time
Jones Day
Jones Day: Global law firm providing comprehensive legal and litigation services.
8+ YOE8+ years in software configuration/implementation and IT support; college degree preferred; strong Microsoft technology experience (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Team Foundation Server), Azure Fundamentals; ServiceNow; Aderant Expert and Power BI a plus.
Microsoft SQL Server, Reporting Services, SSRS, SQL Development, PowerShell, IIS, Microsoft Windows Server, Active Directory, Azure Fundamentals, Team Foundation Server, ServiceNow, Aderant Expert, Power BI
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1mo
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*ATLANTA or COLUMBUS Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Atlanta or Columbus
OnsiteFull Time
Jones Day
Jones Day: Global law firm providing comprehensive legal and litigation services.
8+ YOECollege degree preferred; 8+ years experience in software configuration, implementation, and IT support; strong Microsoft stack skills (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Azure), knowledge of cloud, identity/access controls, data analytics; vendor and stakeholder liaison.
Microsoft SQL Server, Microsoft SQL Server Reporting Services (SSRS), SQL, Microsoft PowerShell, Microsoft IIS, Microsoft Windows Server, Microsoft Active Directory, Microsoft Azure Fundamentals, Microsoft Team Foundation Server, ServiceNow, Aderant Expert, Microsoft Power BI
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